Oracle Field Service
Using Core Application
Chapter 3
Field Resource Activities
The light blue blocks represent travel time to activities as well as the final travel time, if the travel time is foreseen.
The length of the blocks is relative to travel duration (the longer the block, the longer the travel time).
The white blocks in a route represent idle time of a resource with the idle time duration shown inside.
Note: Idle time is not always explicitly shown in time view. If its duration is less than the minimal preset value (Idle
time minimal), the idle time will show as gaps in a route rather than distinct blocks. You can define the Idle time
minimal on the Display screen in Oracle Field Service Core Manage Service.
The yellow arrows on the route indicate the time of route activation (a right-headed arrow or the first of the two
consequent right-headed arrows), reactivation (the second of the two consequent right-headed arrows, if applicable), or
deactivation (a left-headed arrow).
The white (not shaded) area represents the working time of a resource, while the shaded area indicates non-working
time (for example, vacation or sickness).
Areas highlighted in pale yellow represent on-call shifts.
Tapping on the larger orange counter (4) displays a list of not-assigned activities grouped by buckets.
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