Other Troubles
- 151 -
Tr
ou
bles
ho
otin
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7
Unable to Receive a Fax
Unable to Send or Receive a Fax
The Machine Does Not Select the Appropriate Paper for the Received Fax
Symptom
Point to check
Remedy
Reference
Unable to receive a fax.
Did you specify the appropriate
reception mode?
Check the reception mode
Is there paper in the tray?
Load the paper.
Is there a paper jam?
Check the error message and
remove the jammed paper.
Is the telephone cable correctly
connected to the machine?
Connect the telephone cable
correctly.
Is there enough memory?
Check the available memory.
Advanced
Did you connect to the line
supporting the Number Display?
The machine does not support the
line supporting the "Number Dis-
play".
To use the machine connecting the
line supporting the "Number Dis-
play" and a phone supporting the
Number Display connected to the
TEL connection of the machine, set
[
Ring Response
] of the machine
to any of [
10 sec.
], [
15 sec.
] and
[
20 sec.
]
Advanced
Unable to receive a fax
manually.
Did you put down the handset
before pressing
?
Press
first and then put
down the handset.
Did you answer the phone after
one call.
If you use the phone supporting
the "Number Display", when
answering the phone after one call,
you may be unable to receive a fax
manually.
You should answer the phone after
2 or more calls.
-
F code polling fails and
an error message is
printed out.
Did the sender store a document in
a bulletin box?
Contact the sender and ask him to
store the polling document.
-
Symptom
Point to check
Remedy
Reference
Unable to send or
receive a fax.
Did you install an IP phone on the
machine in a broadband
environment?
Press the <
SETTING
> key and
select [
Admin Setup
] > [
User
Install
] > [
Super G3
] > [
OFF
].
-
Symptom
Point to check
Remedy
Reference
The machine does not
select the appropriate
size paper for the
received fax.
Did you specify other than [
Plain
]
or [
Recycled
] in [
Media Type
]
for the paper tray used for fax
reception?
Specify [
Plain
] or [
Recycled
] in
[
Media Type
] for the paper tray
used for fax reception.
Advanced
M
ONO
M
ONO