Other Troubles
- 150 -
Troubles after Starting to Copy
Faxing Troubles
Memo
If the following information does not solve the trouble, contact Oki Data's customer support center.
Unable to Send a Fax
Symptom
Point to check
Remedy
Reference
The machine is slow to
start copying.
Is [
Warming Up
] or [
Preparing
]
displayed on the display screen?
The machine is preparing.
Wait until it starts copying.
-
A copy job is cancelled.
Is any error occurring?
A copy job is cancelled when
specific errors occur while copying.
Clear the error and start the copy
job again.
Is there paper on the MP tray?
When copying using paper from
the MP tray, check if enough paper
is loaded on the MP tray before
starting to copy. And, press the
<
SETTING
> key and select
[
Paper Setup
] > [
Select Tray
] >
[
Copy
] > [
MP tray
], and then
check that [
ON
] or [
ON (Prior)
] is
selected.
-
Symptom
Point to check
Remedy
Reference
Unable to send a fax.
Did you perform the correct
procedure?
Check the appropriate procedure
and try again.
Did you specify the correct
number?
If you use speed dial, print the
speed dial list and check the entry.
Advanced
Did you specify the appropriate
dial line type?
Specify the appropriate dial line
type for your region.
Is it due to the recipient machine? Contact the recipient and ask him
to check the machine status.
-
The machine does not
continuously send a
document.
Did you load the document
correctly on the ADF?
Keep the leading edges of the
pages in the document even.
Did you load a document other
than A4, letter or legal 13/13.5/14
on the ADF?
Only A4, letter, and legal 13/13.5/
14 size documents can be sent
from the ADF.
-
The machine does not
send a fax even though
you dialed the number
and pressed
.
Did you specify the appropriate
dial line type?
Specify the appropriate dial line
type for your region.
Did you load the document
correctly?
Load the document correctly.
Did you dial the correct number?
Dial the correct number.
-
Is the recipient's line busy?
Wait until the line is open and try
again.
-
Unable to transmit a fax
manually.
Did you put down the handset
before pressing
?
Press
first and then put
down the handset.
Advanced
The machine does not
start scanning (during
memory transmission).
Did you load the document
correctly?
Load the document correctly.
Is there enough memory?
Check the available memory.
Advanced
M
ONO
M
ONO
M
ONO