Other Troubles
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7
Restrictions on Windows Server 2003 Service Pack 1 and Windows XP Service
Pack 2
Restrictions on Windows Firewall
On Windows Server 2003 Service Pack 1 and Windows XP Service Pack 2, the Windows firewall
functionality is enhanced. The following restrictions may apply to printer drivers and utilities.
Memo
The following procedures are explained using Windows XP Service Pack 2 as an example. The procedure and menu names may
differ on Windows Server 2003 Service Pack 1.
Item
Symptom
Cause/Remedy
Printer driver
You cannot print a file when using the
machine as a shared printer on a network.
On the server, click [
start
] and then select
[
Operator panel
] > [
Security Center
] >
[
Windows Firewall
].
Select the [
Exceptions
] tab and select the
[
File and Printer Sharing
] check box. Click
[
OK
].
LPR Utility
Unable to find a machine.
If the [
Don't allow exceptions
] check box is
selected on the [
General
] tab of the Windows
firewall, you cannot search for a machine in a
segment that is connected to another router.
Only machines within the same segment as
the machine are the search target.
When you cannot find a machine, specify the IP
address of the machine in the [
Add Printer
] or
[
Confirm Connections
] screen.
Storage Device
Manager
Unable to search a machine.
If the [
Don't allow exceptions
] check box is
selected on the [
General
] tab of Windows
Firewall, you cannot search for a machine in a
segment that is connected to another router.
Only machines within the same segment as
the machine are the search target.
When you cannot find a machine, enter the
machine name (arbitrary) and IP address in
[
Printer
] > [
Add or Remove Printer
] and
click [
Add
].
Print Super Vision
Unable to access the machine from a remote
computer.
Click [
start
] and then select [
Operator
panel
] > [
Security Center
] > [
Windows
Firewall
].
Select the [
Exception
] tab and click [
Add
Program
]. Select the following files and then
click [
Open
] > [
OK
] > [
OK
].
"(J2EE location)\jdk\bin\java.exe"
"(J2EE location)\jdk\bin\javaw.exe"
"(J2EE location)\jdk\jre\bin\java.exe"
"(J2EE location)\jdk\jre\bin\javaw.exe"
Pop-up windows are blocked.
If you are using Internet Explorer, pop-up win-
dows may be blocked.
On Internet Explorer, select [
Internet
Options
] from the [
Tools
] menu.
Select the [
Privacy
] tab and click [
Settings
]
on the [
Pop-up Blocker
] area. On the
[
Popup Blocker Settings
] window, enter the
URL of Print Super Vision in [
Address of Web
site to allow
] and then click [
Add
]. Click
[
Close
] > [
OK
].
