Error Messages
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Error Messages for Printing
Please change File Name.
Please see Help for details.
to close
Blinks
A file name was unauthorized by the server.
Change the file name.
If using an FTP server to save data with Scan
to Network PC, there are some machines that
cannot be connected correctly due to
mismatching character codes used. Change
[
Host side Japanese Kanji code
]. If using a
Mac for the FTP server, change [
Host side
Japanese Kanji code
] to [
UTF-8
].
Unsupported Server.
Please see Help for details.
to close
Blinks
The machine does not support the specified
server.
If using NAS to save data with Scan to Network
PC, in rare cases there are machines that cannot
connect correctly with CIFS. Change the profile
[
CIFS Character Set
] to [
Shift-JIS
] from
[
UTF-16
].
Please check Network Share Name.
Please see Help for details.
to close
Blinks
The name of a network shared folder is invalid.
The machine failed to establish a CIFS
connection.
Change the name of the shared folder.
Please remove the connected USB
device.
Unsupported USB device is
connected.
Blinks
Indicates that the unsupported USB device was
connected.
This message will be displayed until the
unsupported USB device disconnected.
Remove the USB Hub.
USB Hub is connected.
Blinks
USB hub is connected. This machine does not
support a USB hub.
Disconnect the USB hub.
Error
code
Message
<Status>
key
Cause/Remedy
Off Line Mode.
Lights up
The machine is off line and cannot start a print
job.
Press the <
> key on the operator panel
and then select [
Online/Offline
] on the print
menu screen.
Postscript Error
to close
Blinks
A Postscript error occurred.
PDF Cache Write Error
Lights up
Writing failed while caching a PDF, as there was
no space on an SD card or in memory.
Increase the amount of free capacity on the SD
memory card. (MC561dn only).
Increase the amount of memory (for cases
other than MC561dn).
PDF Error
to close
Lights up
A methodology error was detected in a PDF.
Please check whether the PDF file opened
correctly.
Error
code
Message
<Status>
key
Cause/Remedy
OK
OK
OK
OK
OK