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HIGH EFFICIENCY AIR/WATER HEAT PUMPS

OPERATING AND INSTALLATION 

MANUAL

 

AIR 7

 

AIR 11

 

AIR 18

 

AIR 23

 

AIR 29

 

AIR 41

Содержание AIR 7

Страница 1: ...HIGH EFFICIENCY AIR WATER HEAT PUMPS OPERATING AND INSTALLATION MANUAL AIR 7 AIR 11 AIR 18 AIR 23 AIR 29 AIR 41...

Страница 2: ......

Страница 3: ...1 1 Delivery and transportation 25 10 1 2 Positioning the appliance 26 10 1 3 Disassembling the appliance casing 26 10 1 4 Assembling the appliance casing 27 10 2 Installing the outdoor unit 28 10 2 1...

Страница 4: ...aintenance work such as checking the electrical safety of the appliance may only be carried out by a qualified contractor f f We recommend an annual inspection to assess the appliance s actual conditi...

Страница 5: ...ted manner Any use of the appliance that is different from or goes beyond this is not regarded as intended use Intended use also includes observing this documentation and the documentation of any acce...

Страница 6: ...water heat pump extracts thermal energy from the ambient air low temperature and transmits it together with electrical drive energy in the form of useful heat higher temperature to a heating and or DH...

Страница 7: ...form on the evaporator fins of the outdoor unit depending on the air temperature below approx 7 C air humidity and the operating point The evaporator fins are automatically de iced again in the cycli...

Страница 8: ...generator heat pump electric booster heater boiler etc has its own menu and corresponding submenus Pressing Button A takes you back one step to the previous menu You will find further information on...

Страница 9: ...aves and twigs and other foreign bodies i Information If the outdoor unit is covered with a thick layer of snow this can reduce system efficiency Remove snow on and around the outdoor unit as necessar...

Страница 10: ...the fol lowing components 1x indoor unit The following components are installed in the indoor unit AIR 7 AIR 11 AIR 18 AIR 23 AIR 29 AIR 41 Hydraulic variant M2 1 M2 2 M2 3 M2 4 M4 1 M4 2 M4 3 M4 4 St...

Страница 11: ...versions of the in door unit are illustrated in System schematic diagrams on page 68 11_02_200_202_01_019 M2 4 M2 3 M2 2 M2 1 4 3 5 2 1 7 8 9 10 11 6 12 3 5 2 1 7 9 10 11 6 12 4 3 5 2 1 7 8 9 10 6 12...

Страница 12: ...M4 1 4 3 5 2 1 7 8 6 11 9 4 3 5 2 1 7 8 10 6 11 9 3 5 2 1 8 6 11 9 3 5 2 1 8 10 6 11 9 1 Suction gas line 2 Liquid line 3 Heating water DHW return 4 DHW flow 5 Heating water flow 6 Safety valve 7 3 wa...

Страница 13: ...ces for the indoor unit ensures Correct installation of the appliance Fault free operation Ability to carry out maintenance on the appliance 11_05_200_214_01_001 C D B A E A 1000 mm B 500 mm C 500 mm...

Страница 14: ...mum clearances can reduce the noise level of the outdoor unit 9 2 1 Keep minimum clearances Observing the specified minimum clearances for the out door unit ensures Correct installation of the applian...

Страница 15: ...pipe A B C AIR 7 1110 270 160 AIR 11 1110 270 160 AIR 18 1110 270 160 AIR 23 2040 300 200 AIR 29 2040 300 200 AIR 41 2040 330 250 Use underground waste pipes when installing spot foun dations When in...

Страница 16: ...ines allow for the pipe liner Fill the foundation trench with coarse gravel If the pipe liner with refrigerant lines is to be installed at a later point in the case of underground connec tion lines th...

Страница 17: ...aterial damage Use only copper pipes suitable for refrigerant DIN 12735 1 Thin walled pipes run the risk of bursting Please observe the stipulated diameters and wall thicknesses of the copper pipes Ma...

Страница 18: ...lines 11_06_200_202_003 3500 2970 650 1180 Where a line routed along the ceiling is used in conjunction with an underground connection line observe the maximum permissible height differential between...

Страница 19: ...18 12 2x22 12 2x22 AIR 23 16 2x22 16 2x22 AIR 29 16 35 16 35 AIR 29 16 3x22 16 3x22 9 4 3 Preparing the wall outlets Whether the refrigerant lines between the indoor and outdoor units are to be route...

Страница 20: ...pen air between the indoor and outdoor units to prevent formation of condensation When passing through open air outside the insulating material must also have UV protection i Information Where the ref...

Страница 21: ...the trench between the outdoor and in door units Lay the electrical control leads and power supply cables in a suitable electrical conduit The optional OCHSNER cable harness is suitable for laying dir...

Страница 22: ...ams on page 68 The outdoor unit takes its power supply from the in door unit The supply cable for the fan in the outdoor unit is protected by an internal C10A circuit breaker in the indoor unit In the...

Страница 23: ...eater 3x 400 VAC L1 L2 L3 N PE or 3x 230 VAC L L L N PE 2 5 mm Control circuit supply 1x 230 VAC L N PE 1 5 mm Supply to pumps and ser vomotors 1x 230 VAC L N PE 1 0 mm Sensor leads system temperature...

Страница 24: ...pump as a contact sensor including band clamp and heat conducting paste Install the mixer sensor immediately downstream of heating circuit circulation pump 2 for the heating circuit with mixing valve...

Страница 25: ...the appliance does not provide protection against the weather or sea water The appliance may be stored and transported only at temperatures of between 20 C and 45 C The appliance must be stored in its...

Страница 26: ...e i Information On the underside of the indoor unit there are four plastic glides with rubber mounted threaded pins without nuts Discrepancies in floor height of up to 6 mm can be compensated for 11_0...

Страница 27: ...nd appliance casing panel up and away Material damage When the appliance casing has been disassem bled sensitive components are fully exposed Assemble the appliance casing as soon as there is nothing...

Страница 28: ...when the delivery is unloaded Claims for transportation damage cannot be made sub sequently Material damage Protect the appliance from damage by using transport belts When transporting protect the ap...

Страница 29: ...an can be retrofitted 11_02_200_504_01_005 Undo and remove four of the eight fixing screws on the ring shaped casing part for the fan M5x12 mm stainless steel 11_02_200_504_01_006 1 2 1 Round stainles...

Страница 30: ...ith screws M5x12 8 pcs Screw the safety bolt M6x12 1 pce for the sound absorbing mat into the centre of the stainless steel plate 11_02_200_504_01_008 1 2 4 3 1 Round stainless steel plate with attach...

Страница 31: ...iner can lead to a high pressure safety shutdown or to a malfunc tion shutdown based on flow metering heat sink i Information Ensure that the flow velocity in the pipe network does not exceed 0 8 m s...

Страница 32: ...way switching module will be in the heating mode position You can find information on subsequent manual switching of the 3 way switching module in the controller operating instructions DHW circuit re...

Страница 33: ...ominal flow rates for the heat sink system WNA should be determined Different flow rates can lead to a reduction in the efficiency of the heat pump 10 3 6 Cooling version When used for cooling all sys...

Страница 34: ...he four nuts on the two metal plates at the cable entries Remove the two metal plates at the cable entries to gain access to the cable strain reliefs i Information When fitting the cables in the indoo...

Страница 35: ...on 7 Heating circuit circulation pump 1 direct HCP 1 8 Heating circuit circulation pump 2 mixed HCP 2 10 DHW auxiliary heater only on M4 DHWAH 13 14 DHW charging pump ON OFF WWL 15 16 Heating circuit...

Страница 36: ...L3 Mains connection for the electric booster heater comprising three individual heating elements X8 N N N i Information Connect the PE conductor from the power cables to the earth rail in the control...

Страница 37: ...oor units Filling the system with the correct refrigerant accord ing to OCHSNER guidelines i Information The system installer must ensure that noise insu lating pipe fixings for the refrigerant lines...

Страница 38: ...on Nitrogen can become trapped in magnetic valves and expansion valves in the refrigerant circuit Before carrying out the leakage test open all magnetic valves and expansion valves in the refrigerant...

Страница 39: ...ant circuit has been filled with refrigerant and the hydraulic system with the correct medium 11 2 Testing the control circuit Once all the above conditions have been checked the pow er supply to the...

Страница 40: ...22 HEAT PUMP Heat generator pump 100 ESC ENTER Read off the measured flow rate on the master con troller display WAERMEPUMPE MENUE ESC Hauptmen HEIZKREIS 1 ESC HEIZKREIS 2 WARMWASSERKREIS WAERMEPUMPE...

Страница 41: ...R 29 AIR 41 Hydraulic variant M4 M4 M4 Connection dimension DN 40 1 1 2 male DN 40 1 1 2 male DN 50 2 male Heat sink system circulation pump heat generator pump Stratos Para 25 1 8 Stratos Para 25 1 8...

Страница 42: ...42 www ochsner com 982000 AIR M2 M4 EN03 1 11 4 Heat generator pump HGP Yonos Para HPS 25 7 5 AIR 7 AIR 11 AIR 18 12_05_908_01_001 Stratos Para 25 1 8 AIR 23 AIR 29 12_05_908_02_001 Stratos Para 25 1...

Страница 43: ...has been contractually agreed Ensure that the refrigerant lines between the indoor and outdoor units have been correctly routed in accordance with refrigeration engineer ing guidelines The refrigerant...

Страница 44: ...cables additional training etc which is not included in OCHSNER s scope of delivery will be invoiced separately Activities carried out by OCHSNER Checking that the system has been installed accord in...

Страница 45: ...of the heat pump system controller operation etc If the system user is not present on commissioning the system installer will assume responsibility for this explana tion Instruction on the functional...

Страница 46: ...rsion heater for DHW DHW circulation line Reduce flow rate and use time clock DHW heat exchanger scaled up Notify heating contractor clean heat exchanger descale DHW temperature is not or is no longer...

Страница 47: ...source pump filter flow rate at heat source too low 2 2 Er 57 Heat source frost protection Lack of source energy source temperature too low check heat source check heat source pump filter clean water...

Страница 48: ...ular testing of heating systems by the system user The refrigerants used in OCHSNER heat pumps are non flammable non toxic and ozone neutral Heat pumps are refrigeration equipment and are subject to t...

Страница 49: ...ormation at www ochsner com Benefits of a maintenance contract Annual inspection fulfils the statutory requirements of for example the F gas Regulations A correctly performed service not only helps to...

Страница 50: ...511 EN 255 4 1 4 5 4 4 3 4 4 4 7 Standard point L 7 W35 Heating output kW 4 1 6 8 10 6 Total power consumption operating current kW A 1 28 2 6 2 4 2 3 6 1 Coefficient of performance EN 14511 EN 255 3...

Страница 51: ...ant full charge kg 5 0 9 0 9 0 Defrost technology Hot gas Hot gas Hot gas COMPRESSOR Type Fully hermetic scroll Fully hermetic scroll Fully hermetic scroll Quantity pcs 1 1 1 Output levels 1 1 1 Speed...

Страница 52: ...W A 3 9 7 6 5 10 2 7 4 15 Coefficient of performance EN 14511 EN 255 3 5 3 8 3 5 3 8 3 4 3 6 Operating point L 10 W35 Heating output kW 12 8 16 3 23 4 Total power consumption operating current kW A 3...

Страница 53: ...logy Hot gas Hot gas Hot gas COMPRESSOR Type Fully hermetic scroll Fully hermetic scroll Fully hermetic scroll Quantity pcs 1 1 1 Output levels 1 1 1 Speed rpm 2900 2900 2900 Voltage frequency V Hz 40...

Страница 54: ...0 C 60 C Y X X Air temperature C Y Heating output kW component tolerance output tolerance 10 12_02_200_202_01_001 AIR_7_C11A 0 1 2 3 4 5 6 7 25 21 17 13 9 5 1 3 7 11 15 19 23 Y X X Air temperature C Y...

Страница 55: ...C 60 C X Air temperature C Y Heating output kW component tolerance output tolerance 10 12_02_200_202_01_002 AIR_11_C11A 0 1 2 3 4 5 6 25 21 17 13 9 5 1 3 7 11 15 19 23 Y X X Air temperature C Y Coeff...

Страница 56: ...C 50 C 60 C X Air temperature C Y Heating output kW component tolerance output tolerance 10 12_02_200_202_01_003 AIR_18_C11A 0 1 2 3 4 5 6 7 25 21 17 13 9 5 1 3 7 11 15 19 23 27 Y X X Air temperature...

Страница 57: ...25 35 C 45 C 50 C 60 C X Air temperature C Y Heating output kW component tolerance output tolerance 10 12_02_200_202_01_004 AIR_23_C12A 0 1 2 3 4 5 6 7 25 21 17 13 9 5 1 3 7 11 15 19 23 27 Y X X Air t...

Страница 58: ...23 25 35 C 45 C 50 C 60 C X Air temperature C Y Heating output kW component tolerance output tolerance 10 12_02_200_202_01_005 AIR_29_C12A 0 1 2 3 4 5 6 7 25 21 17 13 9 5 1 3 7 11 15 19 23 27 Y X X A...

Страница 59: ...C 45 C 50 C 60 C X Air temperature C Y Heating output kW component tolerance output tolerance 10 12_02_200_202_01_006 AIR_41_C12A 0 1 2 3 4 5 6 7 25 21 17 13 9 5 1 3 7 11 15 19 23 27 Y X X Air tempera...

Страница 60: ...outdoor Sound power level dBA 44 5 52 0 Controller class with remote controller VII Controller contribu tion 3 5 Controller class without re mote controller III Controller contribu tion 1 5 AIR 18 C11...

Страница 61: ...oor outdoor Sound power level dBA 55 5 58 0 Controller class with remote controller VII Controller contribu tion 3 5 Controller class without re mote controller III Controller contribu tion 1 5 AIR 41...

Страница 62: ...consumption operating current kW A 2 2 11 5 3 2 19 9 Coefficient of performance EN 14511 EN 255 3 1 3 3 3 1 3 3 Operating point L 10 W35 Heating output kW 6 3 9 2 Total power consumption operating cu...

Страница 63: ...Hot gas Hot gas COMPRESSOR Type Fully hermetic scroll Fully hermetic scroll Quantity pcs 1 1 Output levels 1 1 Speed rpm 2900 2900 Voltage frequency V Hz 230 50 230 50 Max operating current A 19 4 28...

Страница 64: ...5 C 50 C 60 C Y X X Air temperature C Y Heating output kW component tolerance output tolerance 10 12_02_200_202_01_007 AIR_11_C11B Y X 0 1 2 3 4 5 6 25 17 9 1 7 15 23 X Air temperature C Y Coefficient...

Страница 65: ...C 50 C 60 C X Air temperature C Y Heating output kW component tolerance output tolerance 10 12_02_200_202_01_008 AIR_18_C11B Y X 0 1 2 3 4 5 6 7 21 13 5 3 11 19 27 X Air temperature C Y Coefficient o...

Страница 66: ...oor outdoor Sound power level dBA 44 5 52 0 Controller class with remote controller VII Controller contribu tion 3 5 Controller class without re mote controller III Controller contribu tion 1 5 AIR 18...

Страница 67: ...e the booster heater for 100 of the heat load Yes size the booster heater for 100 of the heat load Domestic hot water Yes Yes AIR 7 12_04_200_202_01_001 AIR_7 20 15 10 5 0 5 10 15 40 50 60 20 23 65 55...

Страница 68: ...46 45 52 2x1 3x1 5 4x1 5 3x1 5 42 42 2x1 2x1 2x1 2x1 230 V 50Hz 3x400V N PE 50 Hz X2 X2 PE N L 49 50 40 TK TK GND S2 1 3 2 4 GN BN YE WH EVO 44 2x1 3x1 5 2x1 5 4x1 2x1 4x1 2x1 TK TK PE N L GND 50 GND...

Страница 69: ...1 Electric booster heater 2 Control circuit OTE controller 3 Main power circuit compressor and fan 4 PSU signal contact 5 0 10 VDC fan speed 6 Stepper motor of expansion valve A 7 Suction gas sensor S...

Страница 70: ...1 5 4x1 5 3x1 5 42 42 2x1 2x1 2x1 2x1 230 V 50Hz 3x400V N PE 50 Hz X2 X2 PE N L 49 50 40 TK TK GND S2 1 3 2 4 GN BN YE WH EVO 44 2x1 3x1 5 2x1 5 4x1 2x1 4x1 2x1 TK TK PE N L GND 50 GND 49 0 10VDC GND...

Страница 71: ...1 Electric booster heater 2 Control circuit OTE controller 3 Main power circuit compressor and fan 4 PSU signal contact 5 0 10 VDC fan speed 6 Stepper motor of expansion valve A 7 Suction gas sensor S...

Страница 72: ...43 3x1 5 2x1 5 4x1 2x1 4x1 2x1 42 42 TK TK PE N L GND 50 GND 49 0 10VDC GND GND S2 4 WH 2 YE 3 BN 1 GN X2 X2 PE N L 49 50 40 TK TK GND S2 1 3 2 4 GN BN YE WH EVO 44 X1 L2 X3 EVU EVU L3 N PE PE N L1 X...

Страница 73: ...1 Electric booster heater 2 Control circuit OTE controller 3 Main power circuit compressor and fan 4 PSU signal contact 5 0 10 VDC fan speed 6 Stepper motor of expansion valve A 7 Suction gas sensor S...

Страница 74: ...5 3x1 5 42 42 2x1 2x1 2x1 2x1 230 V 50Hz 3x400V N PE 50 Hz X2 X2 PE N L 49 50 40 TK TK GND S2 1 3 2 4 GN BN YE WH EVO 44 2x1 3x1 5 2x1 5 4x1 2x1 4x1 2x1 TK TK PE N L GND 50 GND 49 0 10VDC GND GND S2 4...

Страница 75: ...1 Electric booster heater 2 Control circuit OTE controller 3 Main power circuit compressor and fan 4 PSU signal contact 5 0 10 VDC fan speed 6 Stepper motor of expansion valve A 7 Suction gas sensor S...

Страница 76: ...2x1 5 4x1 2x1 4x1 2x1 42 42 TK TK PE N L GND 50 GND 49 0 10VDC GND GND S2 4 WH 2 YE 3 BN 1 GN X2 X2 PE N L 49 50 40 TK TK GND S2 1 3 2 4 GN BN YE WH EVO 44 X1 L2 X3 EVU EVU L3 N PE PE N L1 X3 L1 46 23...

Страница 77: ...1 Electric booster heater 2 Control circuit OTE controller 3 Main power circuit compressor and fan 4 PSU signal contact 5 0 10 VDC fan speed 6 Stepper motor of expansion valve A 7 Suction gas sensor...

Страница 78: ...5 2x1 5 4x1 2x1 4x1 42 42 TK TK PE N L GND 50 GND 49 0 10VDC GND GND S2 4 WH 2 YE 3 BN 1 GN X2 X2 PE N L 49 50 40 TK TK GND S2 1 3 2 4 GN BN YE WH EVO 44 2x1 X1 L2 X3 EVU EVU L3 N PE PE N L1 X3 L1 46...

Страница 79: ...booster heater 2 Control circuit OTE controller 3 Main power circuit compressor and fan 4 PSU signal contact 5 0 10 VDC fan speed 6 Stepper motor of expansion valve A 7 Suction gas sensor S2 8 Defrost...

Страница 80: ...3 3x1 5 2x1 5 4x1 2x1 4x1 2x1 42 42 TK TK PE N L GND 50 GND 49 0 10VDC GND GND S2 4 WH 2 YE 3 BN 1 GN X2 X2 PE N L 49 50 40 TK TK GND S2 1 3 2 4 GN BN YE WH EVO 44 X1 L2 X3 EVU EVU L3 N PE PE N L1 X3...

Страница 81: ...1 Electric booster heater 2 Control circuit OTE controller 3 Main power circuit compressor and fan 4 PSU signal contact 5 0 10 VDC fan speed 6 Stepper motor of expansion valve A 7 Suction gas sensor...

Страница 82: ...5 2x1 5 4x1 2x1 4x1 2x1 42 42 TK TK PE N L GND 50 GND 49 0 10VDC GND GND S2 4 WH 2 YE 3 BN 1 GN X2 X2 PE N L 49 50 40 TK TK GND S2 1 3 2 4 GN BN YE WH EVO 44 KM4 10 N X1 L2 X3 EVU EVU L3 N PE PE N L1...

Страница 83: ...booster heater 2 Control circuit OTE controller 3 Main power circuit compressor and fan 4 PSU signal contact 5 0 10 VDC fan speed 6 Stepper motor of expansion valve A 7 Suction gas sensor S2 8 Defrost...

Страница 84: ...pply Harmonic Maximum proportion 2 2 00 3 5 00 4 1 00 5 6 00 6 0 50 7 5 00 8 0 50 9 1 50 10 0 50 11 3 50 12 0 50 13 3 00 14 0 50 15 0 50 16 0 50 17 2 00 18 0 50 19 1 50 20 0 50 21 0 50 22 0 50 23 1 50...

Страница 85: ...17 1200 600 430 721 680 541 588 7 248 60 32 5 9cm 5 4 6 7 8 9 1 2 3 10 1 Carrying handles removable 2 Cable entries 3 Connections optionally vertical with exit at top or horizontal with exit at rear 4...

Страница 86: ...EN03 1 14 6 2 Outdoor unit Outdoor unit for AIR 7 AIR 11 and AIR 18 11_03_200_504_01_001 951 5 1261 965 905 1112 1 4 47 8 90 140 3 19 5 30 19 5 10 5 10 5 A A 180 80 1292 232 5 320 5 645 5 70 45 5 850...

Страница 87: ...R M2 M4 EN03 1 www ochsner com 87 Outdoor unit for AIR 23 11_03_200_504_01_002 951 5 1261 965 905 2040 47 8 90 140 3 19 5 10 5 30 1 4 19 5 10 5 A 180 A 207 5 360 5 595 5 2224 850 35 5 50 85 1 2 VHS M...

Страница 88: ...000 AIR M2 M4 EN03 1 Outdoor unit for AIR 29 and AIR 41 11_03_200_504_01_003 951 5 1261 965 905 2040 47 8 90 140 3 19 5 10 5 30 1 4 19 5 10 5 A 180 A 210 5 370 5 440 5 520 5 590 5 2224 850 60 70 1 2 V...

Страница 89: ...LATION Specification 982000 AIR M2 M4 EN03 1 www ochsner com 89 Outdoor unit with Super Silent Paket SSP 11_03_200_504_01_004 840 809 50 965 1406 5 952 1696 2224 1 2 1 Cylindrical silencer 2 SSP snow...

Страница 90: ...system installer who has installed the appliance Disposal of the appliance Dispose of the appliance properly and professionally at a regional waste collection facility Observe environmental regulatio...

Страница 91: ...INSTALLATION Declaration of Conformity 982000 AIR M2 M4 EN03 1 www ochsner com 91 16 Declaration of Conformity...

Страница 92: ...INSTALLATION Declaration of Conformity 92 www ochsner com 982000 AIR M2 M4 EN03 1...

Страница 93: ...ter heat pumps COPd 1 36 Tj 15 C if TOL 20 C Tj 15 C if TOL 20 C Bivalent temperature Tbiv 5 C For air to water heat pumps TOL 14 C Operation limit temperature Power input compressor off 0 W Heating w...

Страница 94: ...at pumps COPd 2 08 Tj 15 C if TOL 20 C Tj 15 C if TOL 20 C Bivalent temperature Tbiv 6 C For air to water heat pumps TOL 15 C Operation limit temperature Power input compressor off 0 W Heating water o...

Страница 95: ...heat pumps COPd 1 56 Tj 15 C if TOL 20 C Tj 15 C if TOL 20 C Bivalent temperature Tbiv 5 C For air to water heat pumps TOL 15 C Operation limit temperature Power input compressor off 0 W Heating wate...

Страница 96: ...r heat pumps COPd 1 76 Tj 15 C if TOL 20 C Tj 15 C if TOL 20 C Bivalent temperature Tbiv 6 C For air to water heat pumps TOL 15 C Operation limit temperature Power input compressor off 0 W Heating wat...

Страница 97: ...r heat pumps COPd 2 06 Tj 15 C if TOL 20 C Tj 15 C if TOL 20 C Bivalent temperature Tbiv 7 C For air to water heat pumps TOL 15 C Operation limit temperature Power input compressor off 0 W Heating wat...

Страница 98: ...r heat pumps COPd 1 75 Tj 15 C if TOL 20 C Tj 15 C if TOL 20 C Bivalent temperature Tbiv 7 C For air to water heat pumps TOL 15 C Operation limit temperature Power input compressor off 0 W Heating wat...

Страница 99: ...982000 AIR M2 M4 EN03 1 www ochsner com 99...

Страница 100: ...56694 495 kontakt ochsner de www ochsner com OCHSNER W rmepumpen GmbH Switzerland CH 8001 Zurich Uraniastrasse 18 Customer service hotline 41 0 800 100 911 kontakt ochsner com www ochsner com Head Off...

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