Troubleshooting If You Cannot Print as
E
xpected
45
Phenomenon
Cause
Corrective Action
Clean the
Paper Retainer
.
While printing images in many
solid colors,
Line Drawing/Text
is chosen.
Specify
Image
in the printer driver.
The surface of the paper
is dirty.
The
Paper Retainer
is soiled.
(→P.2
1
)
Paper width detection is
deactivated when printing.
Open the
Top Cover
and clean the
Platen
.
(→P.2
1
)
The
Paper Retainer
is soiled.
Clean the
Paper Retainer
.
(→P.2
1
)
The back side of the paper
is dirty.
The
Platen
has become dirty
after borderless printing or
printing on small paper.
Open the
Top Cover
and clean the
Platen
.
(→P.2
1
)
There are black or white
streaks.
The paper feed amount is out of
adjustment.
Adjust the feed amount.
Printing does not proceed
smoothly because print jobs are
interrupted during transmission.
Exit other applications and cancel other
print jobs.
In the printer menu,
Feed
Priority
is set to
Print Length
.
Adjust the feed amount by specifying
Band Joint
in
Feed Priority
in the
printer menu.
Colors in printed images
are uneven.
