Problem solving
99
Clearing paper jams
When paper misfeeds, copying stops, the message ‘paper jam’ appears in the
display, and the error location is shown by flashing covers or doors.
When paper misfeeds:
■
Follow the instructions on the display
■
Leave the main power switch on to prevent data loss, and remove the
jammed paper as described on the display.
■
Thoroughly remove any scraps of paper from the machine.
If misfeeds occur frequently, check whether:
■
the paper is properly loaded (‘Loading rolls of copy material’ on page 91)
■
the correct paper is being used (‘Copy material specifications’ on page 121)
■
jammed paper, scraps of paper or foreign matter have been left in the paper
path.
The following procedures provide detailed instructions for handling paper
jams.
[83] Sections for paper jams
A: manual feed
see page 100
B: roll feed section see
page 104
C: fusing section
see page 101
D: folding section
see page 110
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