CTI Toolkit Blocks Reference
# P0606089 Ver: 1.1
Nortel Networks Confidential
Page 39
Function block, it might set a Wait block for the Ready event, and only
then assume that the Agent is Ready.
•
If the application originates a call using the
Telephony Request
block
(see
page 42
), it can set a Wait block for an established event and then
proceed because the agent is in the
Ready
state.
•
A
Set Event Handling
block is used to request a CTI condition when a
certain event occurs. After a specified time, the application proceeds with
execution. If the specified event occurs, a CTI condition is sent to the
application. To find out what generated the condition, check the value of
System.ConditionData
, which is a string consisting of the causal event and
possible additional data (depending on the event). This is useful when the
application has to respond to an event asynchronously and not wait for it. For
example, if the application initiates a call, it can set a CTI condition for a
CallCleared
event so it can proceed with execution, and be notified when
the call is cleared.
•
For examples of applications that use this block, see Appendix
Example
Applications
—
Set Event Handling on page 59
.
•
For example log files showing the internal functions of this block, see
Appendix
Example Log Files
—
Set Event Handling CSVAPI Log File on
page 75
.
Содержание CTI ToolKit
Страница 5: ...Preface...
Страница 20: ...PeriProducer CTI Toolkit User s Guide for M1 Page 20 Nortel Networks Confidential P0606089 Ver 1 1...
Страница 55: ...Example Applications...
Страница 73: ...Example Log Files...
Страница 99: ...Index...
Страница 101: ...Glossary of CTI Terminology...