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CTI Toolkit Blocks Reference
# P0606089 Ver: 1.1 Nortel Networks Confidential Page 37
The Set Event Handling block has two parameters:
•
Event
: Assign a value to this field from
CTI.Constants.Events
folder,
which is accessed from the Events menu.
•
Application Event Handling
: Use any of the type of methods of handling
an event as defined in the CTI.Requests.SetEventType folder, which is
accesed from the SetEventType menu.
Set Event Handling
The Set Event Handling
block controls the response
of an IVR application to
the events coming from the
switch for the agent-IVR-
port on which the
application is running. Use this block to synchronize event handling between an IVR
application and resources.