Nortel CTI ToolKit, Руководство пользователя

Страница: 100 / 108

PeriProducer CTI Toolkit User’s Guide for M1
Page 100 Nortel Networks Confidential # P0606089 Ver: 1.1
Index
C
conventions
manual viii
CTI
description 12
CTI Toolkit
blocks
Agent Function 30
CTI Init 32
Device Statistics Data 47
Log Message 53
Register Device 35
Send TAPI Call Data 50
Send TAPIsccs Call Data 51
,
52
Set Event Handling 37
Telephony Event Data 40
Telephony Request 42
User Data 45
installation
Solaris 23
–
24
Windows NT
??–
22
introduction 12
–
15
removal
Solaris 24
Windows NT 22
–??
vs. PeriProducer Toolkit 13
F
Feature Application Development Matrix 15
Feature Matrix 15
G
Get TAPI Data 52
L
log files
Agent Function 74
CTI Init 74
Device Statistics Data 86
Log Message 95
Register Device 74
Send TAPI Call Data 89
Send TAPIsccs Call Data 92
Set Event Handling 75
Telephony Event Data 76
Telephony Request 78
User Data 83
M
Menus
agent 30
CSRSMstatisticGroups 47
deviceParams 33
eventData 40
events 37
registration 35
setEventType 37
telephony 42
usrDataFunc 45
usrDataType 45
R
Removal, CTI Tool Kit
Solaris 24
Resource Matrix 15
S
Sample Applications
Agent Function 56
CTI Initialize 58
Device Parameter Data 58
Device Statistics Data 69
Log Message 71
Register Device 58
Send TAPI CallData 70
Send TAPIsccs CallData 70
Set Event Handling 59
Telephony Event Data 63
Telephony Request 65
User Data 68