703t Server Maintenance and Diagnostics
13
Contents
Maintenance and diagnostics overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Troubleshooting your CallPilot system
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Interpreting front panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Interpreting rear panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Interpreting internal LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Interpreting POST diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
SCSI controller diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
RAID controller diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
What to do when the server fails to boot into service. . . . . . . . . . . . . . . . . 41
Using Windows online diagnostic tools
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Viewing event logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using TCP/IP diagnostic tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the chkdsk utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using serial port diagnostic tools
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Shutting down services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Conducting TSTSERIO tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Conducting TSTSERIO tests with the loopback plug . . . . . . . . . . . . . . . . 73
Restarting services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Содержание 703t
Страница 6: ...Standard 1 06 6 CallPilot...
Страница 8: ...8 CallPilot Publication history Standard 1 06...
Страница 12: ...Task List Standard 1 06 12 CallPilot...
Страница 16: ...Contents Standard 1 06 16 CallPilot...
Страница 64: ...Using Windows online diagnostic tools Standard 1 06 64 CallPilot...
Страница 76: ...Using serial port diagnostic tools Standard 1 06 76 CallPilot...
Страница 118: ...Using CallPilot system utilities Standard 1 06 118 CallPilot Figure 13 Legend Help tab...
Страница 144: ...Replacing basic chassis components Standard 1 06 144 CallPilot...
Страница 150: ...Replacing media drives Standard 1 06 150 CallPilot Figure 25 Hard drive installation overview G101771...
Страница 170: ...Replacing media drives Standard 1 06 170 CallPilot...
Страница 188: ...RAID operations Standard 1 06 188 CallPilot...
Страница 196: ...Replacing or adding voice processing boards Standard 1 06 196 CallPilot...
Страница 247: ......