January 2007
Using CallPilot system utilities
703t Server Maintenance and Diagnostics
115
The services listed under Service Name should be either running or in
full service when CallPilot is functioning optimally. If any CallPilot
services are stopped, investigate the cause of this. If you need assistance,
call Nortel technical support.
Note:
While any stopped services should be investigated, some services
are not critical. CallPilot may continue to handle call processing even
with some services stopped.
The critical services that are needed for basic CallPilot call answering
are listed in the following table. For your reference, the equivalent names
as they appear in the Windows Control Panel are also listed.
CallPilot
System Monitor
Windows Control Panel
equivalent
CTMS Service
CTMS Server
Telephony (TAPI)
Telephony
MCE SLEE
CallPilot SLEE Service
MCE Notification
CallPilot MWI Service
MAS Notification
CallPilot Notification Service
MAS CCR
CallPilot Call Channel Router
MAS BCR
CallPilot Blue Call Router
SQL Anywhere
Adaptive Server Anywhere -
%ComputerName%_SQLANY
MAS MltmediaCache
CallPilot Multimedia Cache
MAS MltmediaVol1
CallPilot Multimedia Volume 1
MAS MltmediaVol2
(TRP only)
CallPilot Multimedia Volume 2
(TRP only)
Содержание 703t
Страница 6: ...Standard 1 06 6 CallPilot...
Страница 8: ...8 CallPilot Publication history Standard 1 06...
Страница 12: ...Task List Standard 1 06 12 CallPilot...
Страница 16: ...Contents Standard 1 06 16 CallPilot...
Страница 64: ...Using Windows online diagnostic tools Standard 1 06 64 CallPilot...
Страница 76: ...Using serial port diagnostic tools Standard 1 06 76 CallPilot...
Страница 118: ...Using CallPilot system utilities Standard 1 06 118 CallPilot Figure 13 Legend Help tab...
Страница 144: ...Replacing basic chassis components Standard 1 06 144 CallPilot...
Страница 150: ...Replacing media drives Standard 1 06 150 CallPilot Figure 25 Hard drive installation overview G101771...
Страница 170: ...Replacing media drives Standard 1 06 170 CallPilot...
Страница 188: ...RAID operations Standard 1 06 188 CallPilot...
Страница 196: ...Replacing or adding voice processing boards Standard 1 06 196 CallPilot...
Страница 247: ......