7-10 Solving Problems
After the initial 90 days, get preinstalled software support for a fee.
System hardware — toll-free phone support for three years after the date
of purchase (standard warranty).
For hardware support after the 3 year warranty, get system hardware
support for a fee.
Before calling, please have ready your system name, model number, serial
number, and purchase date. Also have ready as much information as possi-
ble about the problem you are having, including any message errors that oc-
curred.
NOTE
Free technical specifications, troubleshooting tips and other
helpful information for out-of-warranty products are available
through NEC FaxFlash at (888) 329-0088 and requesting catalog
number seven.