C-4 NECCSD Information Services
NECCSD Customer Assistance Center
NECCSD offers Customer Service for extended warranties,
and contract information.
Direct assistance is available 24 hours a day, 7 days a
week. Call the NECCSD Customer Assistance Center, toll
free, at
1-888-632-9128
(U.S. and Canada only).
NECCSD FaxFlash Service
U.S. and Canada:
(888) 329-0088
International:
(978) 635-6090
This automated fax service offers product brochures,
installation procedures, quick reference guides, promotional
forms, troubleshooting information and more. Automated
fax service is not toll free for overseas customers.
Using FaxFlash
FaxFlash is a self-help, automated electronic information
service for obtaining up-to-date product application notes,
installation procedures, troubleshooting tips, data sheets,
technical information bulletins, illustrated parts lists, part
numbers, and other information about your system.
Using a fax machine, you can obtain information from
FaxFlash 24 hours a day, 7 days a week. Simply call the
FaxFlash number on your touch-tone telephone and follow
the voice prompts to order the information you want. Fax-
Flash automatically faxes the information to you.
If you are new to FaxFlash, you should first order one of
the following catalogs. Each catalog lists the available
documents and their document numbers. Current catalogs
include:
Catalog 1, Telephone Directory and information about
Online Services.
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