NEC VERSA 5000 Series, Руководство пользователя

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NECCSD Information Services C-3
NECCSD Customer Service and
Technical Support Center (TSC)
(800) 632-4525
Fax: (978) 635-4100
NECCSD also offers direct technical support through its
Technical Support Center (TSC). NECCSD technical
support is for U.S. and Canadian customers only.
International customers should contact the local NEC office
or their dealers.
Direct assistance is available 24 hours a day, 7 days a
week. Call the NECCSD Technical Support Center, toll
free, at
1-800-632-4525 (U.S. and Canada only) for the
following support.
„
System hardware — toll-free phone support is limited to
the length of the standard warranty.
„
Preinstalled software — toll-free phone support for
90 days from the time of your first call to the NECCSD
Technical Support Center.
For software support after the initial 90 days or hardware
support after the warranty period, the charges are per inci-
dent. You can charge these fees to either a MasterCard or
VISA credit card.
Please have your system name, model number, serial num-
ber, and as much information as possible about the problem
available before calling.
Outside the U.S., please contact your local NEC office or
their dealers.
NECCSD offers Customer Service for spare parts ordering,
warranty claims, repair services, and service authorizations.