5. Troubleshooting
Express5800/T120e Maintenance Guide
39
Chapter 1 Maintenance
5.9
Problem of Starting EXPRESSBUILDER on Windows
[?]
Cannot read online documents
Do you have Adobe Reader installed correctly in your computer?
To read PDF files, install Adobe Reader in your computer.
Is your browser Internet Explorer?
Internet Explorer sometimes displays Information Bar to enforce security. Click Information Bar to display
the documents.
If Internet Explorer is halted when displaying "Connecting...", click
Instruction Manual
on Autorun Menu
again.
[?]
The menu does not appear
Is <Shift> key pressed?
Setting the DVD/CD with pressing <Shift> key cancels the autorun feature.
Is the OS in the proper state?
The menu does not appear depending on the system registry settings or the timing to insert the DVD/CD.
Select
My Computer
or
Computer
from Explorer and double-click the icon of the set DVD drive.
[?]
The items of Autorun Menu are unavailable
Is your system environment correct?
Some software requires administrator priviledge or needs to be operated on this server. Run on the
appropriate environment.
5.10
Problem of Bundled Software
[?]
NEC ESMPRO Agent (for Windows)
For details of NEC ESMPRO Agent (for Windows), see "NEC ESMPRO Agent Installation Guide
(Windows)" in EXPRESSBUILDER or its help.
[?]
NEC ESMPRO Manager
For details of NEC ESMPRO Manager, see "NEC ESMPRO Manager Installation Guide" in
EXPRESSBUILDER or its help.