
5. Troubleshooting
Express5800/T120e Maintenance Guide
37
Chapter 1 Maintenance
[?]
Unable to access the Hard Disk Drive
Is the Hard Disk Drive supported by the server?
Operation of any device that is not authorized by NEC is not guaranteed.
Is the Hard Disk Drive properly installed?
Check the Hard Disk Drive installation status and the cable connections.
[?]
Unable to access the (internal or external) SCSI devices
Is the SCSI device supported for use with the server?
Operation of any SCSI device that is not authorized by NEC is not guaranteed.
Are the optional SCSI controllers properly configured?
If the optional SCSI controller board is installed and connecting SCSI devices, use the BIOS Setup utility
to configure the SCSI devices correctly. For details, refer to the manual that comes with the optional
SCSI controller board.
Are SCSI devices settings correct?
If the server connects to external SCSI devices, SCSI ID and SCSI terminator need to be configured.
For details, refer to the manual that comes with the SCSI devices.
5.8
Problem of OS Operation
[?]
Windows operation is unstable
Have you installed the Starter Pack?
If the network driver is installed after OS is installed, Windows operation may become unstable. Install
the Starter Pack by referring to the description about how to install the Starter Pack for each OS in
"
Installation Guide (Windows)
".
[?]
After the system is restored from the backup tool, Windows is misbehaving
Update the system by using EXPRESSBUILDER (see
Chapter 2 Installing the Bundled Software
in
"
Installation Guide (Windows)
".
[?]
The system time lags
In Windows Server 2008, if you do not use the server that adjusts time such as NTP (Network Time
Protocol) Server, the system time may differ from actual time.
In this case, use NTP server or disable Windows Time Service.