
5. Troubleshooting
Express5800/T120e Maintenance Guide
35
Chapter 1 Maintenance
[?]
Event ID508: If the N8103-153/154 or N8103-155 additional battery is mounted, the following message is
registered in the RAID log of Universal RAID Utility and OS logs (Windows event log, Linux syslog)
Event source : raidsrv
Event ID
: 508 (800001FC)
Type :
Warning
Description
: <RU0508> [CTRL: Number of RAID Controller] The Battery status is
unstable.
Did the battery become unstable immediately after the additional battery had been mounted?
Immediately after the additional battery is mounted, this event may be registered till the battery refresh
operation is completed.
If this message is registered, wait for about 15 minutes and check the Cache Mode (current value) of the
RAID Controller. If the Cache Mode (current value) is
Write Back
, use the battery as is because there is no
problem.
If the current cache mode is set to
Write Through
, the battery needs to be refreshed. Contact your
sales representative.
If
Write Through
is retained for 9 hours or more after starting refresh operation, the battery may be
faulty. Replace the battery.
[?]
DISK LED flashes
DISK LED flashes frequently even while the Hard Disk Drive is not accessed.
When Patrol Read is running, the DISK LED flashes even if the Hard Disk Drive is not being accessed. If
SATA Hard Disk Drive is used, the DISK LED may stay on.
[?]
When N8190-153/154 is used, the names of the Fibre Channel controllers may appear with different names
on Device Manager
When N8190-153/154 is used in Windows Server 2012 or Windows Server 2008 R2 or Windows Server 2008,
a different controller name may be displayed per controller in Device Manager. It is not a problem in operating
the system.
To display correct controller name, run the following command stored in the EXPRESSBUILDER DVD and
reboot the system.
Windows Server 2012
EXPRESSBUILDER DVD:\005\win\winnt\ws2012\elxfc\friendlyname.exe
Windows Server 2008 R2/Windows Server 2008 64-bit Edition
EXPRESSBUILDER DVD:\005\win\winnt\ws2008x64\elxstor\friendlyname.exe
Windows Server 2008 32-bit Edition
EXPRESSBUILDER DVD:\005\win\winnt\ws2008\elxstor\friendlyname.exe