NCast Presentation Recorder Reference Manual
7.3. E
VENT
L
OGS
7.3.1. Event logging
Many events during the operation of the Presentation Recorder are recorded in the Event Logs. These
Logs are part of the Event Notification System discussed in Section 6.9.
7.3.2. Download Logs
Log reporting is an important tool which NCast uses to diagnose any problems, whether they hardware
or software, bugs or operational issues. When reporting a problem, please click on the “Download Logs”
button which will create a .zip file of recently logged activity. Make a note of the time of the incident (if
known) and forward this information to NCast for analysis.
7.4. S
ERIAL
LOGS
7.4.1. Serial Command Logging
Serial command activity can be initiated from the RS-232 connector or the Telnet interface. Serial
commands are also used with the Scheduler interface. This screen allows inspection of recent activity for
the Serial link.
NCast Corporation
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