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Level Plus
®
SoClean
®
Operation Manual
10. Repair
10.1 RMA policy
All Level Plus
®
transmitters come with a two year limited warranty from
the factory shipment date. A Return Materials Authorization (RMA)
number is required and must accompany any transmitter returns. Any unit
that was used in a process must be properly cleaned in accordance with
OSHA standards, before it is returned to the factory. A Material Safety
Data Sheet (MSDS) must also accompany the transmitter that was used in
any process.
10.2 Training
Repair should only be conducted by qualified service personnel
according to IEC 60079-14 aand local regulations or MTS trained service
technicians. MTS offers web based and in person training for installation,
commissioning, maintenance, and repair. MTS also offers factory direct
services for these same functions. Contact MTS to discuss training or
factory direct services before starting.
10.3 Tools
»
Channel Lock pliers
»
Phillips head screwdriver
»
Common head screwdriver
»
RS485 to USB Conververter (MTS Part # 380114)[Modbus and DDA]
»
PC
»
Linear Regulated Power Supply
»
HART
®
to USB Converter (MTS Part # 380068)[HART
®
]
Important:
Contact Technical Support or Customer Service for assistance if you
suspect that the transmitter is not working correctly. Technical support
can assist you with troubleshooting, part replacement, and Returned
Material Authorization (RMA) information if required.
9.4.2 Severe Service Applications
9.4.2.1
Perform Inspection suggested in section 9.3
9.4.2.2
Disconnect Power.
9.4.2.3
Disconnect process connection from tank. Remove pipe from tank.
9.4.2.4
When the bottom of the pipe is reached inspect the floats.
9.4.2.4.1
If the floats are highly contaminated then remove the assembly from the
tank and remove the floats from the pipe. This is not possible with TB and
DP end plugs.
9.4.2.4.2
If the floats are slightly contaminated then clean the floats without remo-
ving the floats from the pipe.
9.4.2.5
Replace pipe and floats in tank.
9.4.2.6
Connect process connection to tank.
9.4.2.7
Connect Power.
9.4.2.8
The process should be carried out regularly until a consistent pattern has
been established as to how long the intervals between cleanings should
be.
Note:
It is best to clean the pipe as it is removed from the tank to minimize
the amount of product that is removed from the tank. The user should
take caution and abide by all regulations so that product is not spilled
and the environment is not contaminated.
9.4.1 General purpose applications
9.4.1.1
Perform Inspection suggested in section 9.3
9.4.1.2
No additional preventative maintenance is necessary. Preventative
maintenance suggested for Severe Service Applications may be
performed.