51
EN
Menu cannot be opened.
•
Check whether CEC is enabled. In this case, the menu cannot be opened.
This is not a defect. In some cases, the menu of the device connected via
HDMI1 opens. This is dependent on the source device and must be sup-
ported accordingly. You will find more information on page 40.
•
Change the input source.
Filter function of the channel list
does not work permanently
•
To set a "permanent" filter, you need to call up the channel list with the
OK
button and then the expanded channel list with the
green button
.
•
Call up the expanded channel list via
MENU > CHANNEL LIST
and
then use the
FILTER
function.
PLEASE NOTE!
If, however, you call up the channel list during operation via the
OK
button and then use the
FILTER
option, this option acts
more like a search function This means that the complete chan-
nel list is displayed the next time you press the
OK
button after
closing the channel list. The previously filtered results are not re-
tained.
15.1. Do you need more help?
If the suggestions in the previous section did not solve your problem, please contact us. To make it easier for us to help
you, please have the following information to hand:
•
What external devices are connected?
•
What messages appear on the screen?
•
When operating the device, at which step did the problem occur?
•
If you have a PC connected to the device:
−
How is your computer configured?
−
What software were you using when the problem occurred?
•
What steps have you already taken to try and rectify the problem?
•
Please provide us with your customer number if you have one.
