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15. Remedy
Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective components. We
have included a brief troubleshooting guide below which may help to solve any problems. If these tips don't solve the
problem then we'll be more than pleased to help you out. Just give us a call!
Error
Measures
There is no picture and no sound.
•
Check if the power cable is inserted properly into the socket.
•
Check if signal reception is set to
TV
.
•
Check whether the power switch on the bottom of the device is turned on.
There is no AV picture.
•
Check to ensure that the contrast and brightness settings are correct.
•
Check to ensure that all external devices have been connected properly.
•
Check to ensure that you have selected the correct AV source.
•
Any input source that you want to select with
MODE
must be marked in
the
SOURCES
menu.
There is no sound.
•
Ensure that the volume has not been set to the minimum level.
•
Ensure the mute setting is not active. Do this by pressing the button in the
top left of the remote control with the crossed out loudspeaker symbol.
•
If you have connected a satellite receiver or DVD player via a SCART cable
to the television, check whether the cable has been connected properly to
the SCART socket.
There is no picture and no sound. I
can hear noise, though.
•
The reception might be poor. Check if the antenna is connected properly.
The picture is not clear.
•
The reception might be poor.
•
Check if the antenna is connected properly.
The picture is too bright or too
dark.
•
Check the settings for contrast and brightness.
The picture is not sharp.
•
The reception might be poor.
•
Check if the antenna is connected properly.
•
Check the settings for sharpness and noise reduction in the
PICTURE
menu.
There is a double/triple picture.
•
Check if the antenna is aligned properly.
•
Waves might be reflected off buildings or mountains.
The picture is pixellated.
•
There might be interference from cars, trains, power lines, neon lights, etc.
•
There might be interference between the antenna and power cables. Posi-
tion the cables further apart.
There are stripes on the screen or
the colours are faded.
•
Is there interference from another device?
•
Transmission antennae on radio stations, ham radios and portable phones
can also cause interference.
•
Operate the device as far away as possible from the device that might be
causing the interference.
The
MODE
multifunction button
on the device is not working.
•
The child lock might be on.
No reception/poor reception via
a wireless network connection
(WLAN)
•
Ensure that all necessary settings have been made.
WIRELESS DISPLAY cannot be es-
tablished.
•
Check that all necessary settings have been made. Read the section
WIRELESS DISPLAY
on page 22.
The remote control is not working.
•
Check whether the batteries in the remote control are functional and have
been inserted the right way round.
•
Ensure the sensor field is not exposed to strong light.
•
Turn the device off and on again using the power switch on the bottom of
the device.
