12
Matrox Graphics Card – User Guide
4
Cause
The BIOS of your Matrox graphics card may need to be updated or restored.
1
Solution
For advanced users – If you have another VGA-compatible graphics card (ISA or PCI), you
can try resetting the BIOS of your Matrox graphics card.
1
Turn off your computer and insert the other graphics card into an expansion slot. For
more information on expansion slots,
see “Choose an expansion slot”, page 3
.
2
Plug your monitor into the other graphics card and restart your computer.
3
Make sure
Matrox System Utilities
are installed on your computer. (These can be
installed from your Matrox CD-ROM.)
4
Restart your computer in DOS mode, then type:
cd c:\matrox\util
[Enter]
upbiosdos
[Enter]
5
Turn off your computer, remove the other graphics card, then plug your monitor into
your Matrox graphics card.
6
Restart your computer.
Problem
Wrong color balance, screen image off-center, or no picture at all
1
Cause
Your monitor video controls may be improperly set.
1
Solution
Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.
2
Cause
Your monitor may not be properly connected.
1
Solution
Make sure your monitor is properly connected to the correct connector on your Matrox
graphics card (
see “Connect your monitors”, page 4
).
Note:
Make sure your computer uses the other graphics card to control your primary
display. The graphics card that controls your primary display is the one that first displays
information when you restart your computer. (A DualHead-supporting graphics card
may display this startup information on both of its displays at the same time.)
Your computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI, or AGP
–
see “Choose an expansion slot”, page 3
) of each graphics card help determine which
graphics card controls your primary display.
To control which graphics card is used for your primary display, you may be able to
change the configuration of your computer BIOS. For information on how to change
your computer BIOS settings, see your system manual.