10
Matrox Graphics Card – User Guide
Troubleshooting
Basic procedures
This section explains basic procedures that are referred to by some troubleshooting items in this
guide.
Restarting in safe mode
What follows is information on how to restart your computer in safe mode (or VGA mode).
If your primary display is usable:
Windows 95/98/2000 or NT 4.0 –
1
Restart your computer:
#
Windows 95/98 – Click
"
Shut Down
"
Restart
"
OK
.
#
Windows 2000 – Click
"
Shut Down
, select
Restart
, then click
OK
.
#
Windows NT 4.0 – Click
"
Shut Down
"
Restart your computer
"
Yes
.
2
Windows 95/98/2000 – Before Windows starts, press [F8] for the Windows startup
menu to appear. (With Windows 98, if [F8] doesn’t work, instead try pressing and
holding [Ctrl] before Windows starts.)
3
Select “safe mode” or “VGA mode”, then press [Enter].
If your primary display is unusable:
Windows 95/98 –
1
Press [Ctrl]+[Alt]+[Del] twice to restart your computer.
2
Before Windows starts, press [F8] for the Windows startup menu to appear. (With
Windows 98, if [F8] doesn’t work, instead try pressing and holding [Ctrl] before
Windows starts.)
3
Select “safe mode”, then press [Enter].
Windows 2000 –
1
Press [Ctrl]+[Alt]+[Del]
"
[Tab]
"
[Tab]
"
[Enter]
"
[
$
] (down arrow)
"
[Enter] to
restart your computer.
2
Before Windows starts, press [F8] for the Windows startup menu to appear.
3
Select “safe mode”, then press [Enter].
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