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6.0 Troubleshooting

The remote may not be functioning correctly, use the following table to

help

nd a solutions.

Table 6-1, Remote Control Troubleshooting Guide

Symptom

Possible Cause

Solution

Display shows

unrecognizable

letters or

symbols

Static electricity

may have been

discharged into the

LCD display.

Refresh Display

: press and

hold the SELECT knob for 10

seconds.

LCD text

display is

locked-up,

pushing any

button has

no response

- may show

“

revision

” or

“

connecting

”

RJ11 connections on

communication cable

are not making a

good connection.

Reset remote

: 1) Disconnect

remote cable from inverter for

5 seconds and reconnect; 2)

Check RJ11 cable connection on

back of remote (see Figure 2-2).

Important: Ensure the RJ11

connector is pushed into

the correct port. You should

feel/hear a “click” when the

connection is made.

Remote not getting

suf

cient power from

inverter.

Ensure inverter batteries are

connected and inverter is

operating correctly; inverter

should be able to invert and

power AC loads from batteries

(ensure no AC power is

connected to the inverter AC

inputs).

LEDs and

backlight are

off

Remote may be

in the Power Save

mode.

Press any button to reactivate

the remote (or turn Power Save

mode Off).

Remote is

non-functional

(no lights, no

text on LCD

display, and no

response when

pressing any

button)

Communication

cable bad or not

correctly connected

to remote port on

inverter.

Check communications cable

from inverter to remote;

ensure: 1) it is connected to

the REMOTE port, 2) the correct

communications cable is used

(a 4-conductor telephone

cable may be substituted to

determine if cable is good).

Inverter is not

connected to

batteries.

Ensure inverter batteries are

connected and the inverter

is operating correctly without

any AC power connected (can

invert and power AC loads from

batteries).

Содержание ME-ARC Series

Страница 1: ...Owner s Manual for Revision 3 0 or higher ME ARC Advanced Remote Control...

Страница 2: ...e that the health of the user or other persons may be endangered Copyright Notice Copyright 2012 by Magnum Energy Inc All rights reserved Permission to copy distribute and or modify this document is p...

Страница 3: ...ons for related issues Product Safety Alerts All electrical work must be performed in accordance with local state and federal electrical codes WARNINGS All electrical work must be performed in accorda...

Страница 4: ...Button and Menus 14 3 3 2 CTRL Control Button and Menus 16 CTRL 01 ACIn Control 17 CTRL 02 CHG Charge Control 18 CTRL 03 Gen Control 18 3 3 3 METER Button and Menus 19 METER 01 DC Meters 20 METER 02 A...

Страница 5: ...1 Determining AGS Statuses 76 7 2 1 2 Starting the Generator from the Remote 77 7 3 ME AGS N Operation Monitoring 77 7 3 1 Controlling the AGS 77 7 3 2 Monitoring the AGS 78 7 3 2 1 ME ARC Remote s A...

Страница 6: ...C using the Bezel 6 Figure 2 7 Power up Self Test Screens 7 Figure 2 8 Self Test Set Clock Screens 7 Figure 3 1 Front Panel Setup Features 8 Figure 3 2 SETUP Menu Navigation 9 Figure 3 3 FAVS Button a...

Страница 7: ...tus in a straightforward way LCD Display The LCD display is a 16 x 2 line 32 characters total alphanumeric display used for setting up the inverter charger operation as well as viewing current status...

Страница 8: ...tall your ME ARC remote The more thorough you plan in the beginning the better your inverter needs will be met 2 1 1 Installation Guidelines Before connecting any wires determine the remote s cable ro...

Страница 9: ...e cable can be extended up to a length of 200 feet without data degradation 1 2 3 4 1 2 3 4 TAB TAB same color same color 4 c o n d u c t o r telephone type o p p o s i t e c o l ors from top to botto...

Страница 10: ...3 ME ARC Remote Dimensions 1 3 8 cm 3 9 8 cm 4 11 1 cm 5 13 3 cm 5 14 9 cm 2 7 3 cm 3 8 3 cm 4 11 1 cm 2 7 3 cm Cut out tab to run remote cable flush to surface 2 3 ME ARC Remote and Bezel Dimensions...

Страница 11: ...the remote and the cable 1 Cut an opening in the wall Figure 2 5 Ensure there are no openings around the display and enough material for the screws to secure the unit 2 Drill four pilot holes for the...

Страница 12: ...place the bezel side with the removed tab over the cable against the wall 4 Position the bezel over the drilled mounting holes and then screw the bezel to the wall using the supplied Phillips screws...

Страница 13: ...ith the screens see Figure 2 7 FAULT PWR CHG INV MAGNUM ENERGY Self Test FAULT PWR CHG INV C 2010 2012 Connecting to FAULT PWR CHG INV ME ARC V 3 0 INV CHG V No LEDs light PWR lights green FAULT light...

Страница 14: ...that are used to find adjust and save the desired settings see Figure 3 1 LCD Display The 2 line LCD display shows status and information for the inverter charger and any attached accessories All set...

Страница 15: ...CT knob to the desired setting When the bottom line shows the desired setting 5 Press the SELECT knob to save this setting 3 Press the SELECT knob When the bottom line shows the desired menu heading 1...

Страница 16: ...Level Required column in Table 3 1 3 If your inverter compatibility level is the same or greater than the level required your inverter can support the device setting feature you want 4 If your inverte...

Страница 17: ...olts BMK 04D DC Amps BMK 04E AH in Out 04F Reset AH Out 04G Total AH Out 04H Minimum VDC 04I Maximum VDC SETUP 01 Re mote Setup 01A Set Clock Time 12 00A 12 00P Level 1 12 00A 01B Contrast 0 100 100 0...

Страница 18: ...D VAC Dropout AC AC1 Input 60 100 VAC UPS Mode U S Models 80 VAC AC2 Input 60 100 VAC MSH RE Models 75 VAC 110 190 VAC UPS Mode Export models 150 VAC 03E Absorb Done Time 0 1 25 5 Hrs Level 4 4 2 0 Hr...

Страница 19: ...05B AmpHour Size 200 2500 AH Level 1 400 AH 12 volt values shown for 24v systems x 2 for 48v systems x 4 These settings return to the factory default setting when power to the re mote is removed ME A...

Страница 20: ...ew all the menu items on the menu map see Figures 4 1 thru 4 5 and make a short list of the items you think you will use most often Once you decide which five items you would like to make as your favo...

Страница 21: ...u item on page 30 for information on how to set the battery type FAVS F5 Gen Control This is the F5 default FAVS 5 Refer to the CTRL button s 03 Gen Control menu on page 18 for information on how to u...

Страница 22: ...CIn Control menu item and select Time Connect When Time Connect is selected the inverter charger will only connect to AC when the time is between 12AM and 8AM Info If a ME ARC is connected to a parall...

Страница 23: ...when the incoming AC is qualified by the inverter charger voltage is below the high AC input requirements above the SETUP button s 03D VAC Dropout setting and between 50 Hz to 70 Hz for domestic mode...

Страница 24: ...a Bulk or Absorption charge cycle CAUTION Using the Force Float setting may not fully charge the batteries Most batteries require a Bulk and Absorption charge cycle in order to fully recombine the ele...

Страница 25: ...nerator by selecting ON from the 03 Gen Control menu change the selection to AUTO to automatically stop the generator When the AUTO setting is selected after the generator has been manually started it...

Страница 26: ...e The meter does not accumulate time when in Float Charger Standby Full or Silent mode Info The charge time is reset whenever the charge status goes to Charging occurs whenever AC is connected to the...

Страница 27: ...tor is off or nothing is connected to the AC2 input the AC2 neutral to ground bond connection is not correct or con nected METER 03 AGS Meters Refer to Section 7 0 for detailed information on the AGS...

Страница 28: ...talled SETUP 01 Remote Setup The following menus are used to set up the remote screen and clock 01A Set Clock The ME ARC contains a real time clock that must be set for proper operation of some featur...

Страница 29: ...LED s to always be on you will need to turn the Power Save feature off by selecting OFF from the Set Power Save menu 01E Temp Display This menu item selects whether to display tempera tures in Fahren...

Страница 30: ...0 VDC 12v 20 0 VDC 24v or 40 0 VDC 48v Ranges 9 0 12 2 VDC 12v 18 0 24 4 VDC 24v 36 0 48 8 VDC 48v Info The inverter automatically begins inverting when the DC volt age increases to 12 5 VDC 12 volt...

Страница 31: ...the inverter s battery power to the utility grid Default setting 6 00A Range 12 00AM 11 59PM Set Disconnect These settings determine what time each day the inverter charger disconnects any incoming AC...

Страница 32: ...another energy source such as solar wind and or hydro In the event the energy source can not deliver enough power and the battery voltage drops to the Set Connect Volts setting the inverter connects...

Страница 33: ...e inverters output and to charge the battery Once the solar array can again deliver enough power to charge the battery to the Set Disconnect SOC setting the inverter disconnects from the utility and a...

Страница 34: ...is available from the incoming AC power Whenever the utility or generator is connected to the inverter s input the current used to power the AC loads and to charge the batteries is monitored When the...

Страница 35: ...jumped together set the AC Input Amps setting to half x the input breaker size as the current will pass through HOT IN 1 and the other through HOT IN 2 simultaneously MS AE and MS PAE Series These mo...

Страница 36: ...the charge rate to the battery bank which helps prevent battery overheating caused by charging at too high a charge rate The Max Charge Rate selections are provided as a percentage of the inverter ch...

Страница 37: ...lt systems 4 volts 24 volt systems or 8 volts 48 volt systems above the Absorb Voltage setting Example The maximum charge rate of your inverter charger is 120 amps and you need to limit the charge rat...

Страница 38: ...60 100 VAC UPS Mode 110 190 VAC UPS Mode for export models Settings for MSH4024RE Info The MSH4024RE inverter charger has two independent AC source inputs AC1 GRID and AC2 GEN with independent VAC dr...

Страница 39: ...contrast if the Absorb stage is too long the batteries may be overcharged Either scenario may lead to dam age to the batteries Contact your battery manufacturer to ensure the best charge settings are...

Страница 40: ...the 03F Max Charge Time setting is reached if no BMK installed Info If DC loads are connected directly to the batteries it is not recommended that you use the Absorb Done Amps setting DC loads cause...

Страница 41: ...metimes considered an inefficient use of fuel If a setting lower than 100 is used then at least once a week the batteries should be charged to 100 to make sure damage is not done to the batteries by n...

Страница 42: ...lti is the most commonly used charge mode It is suitable for most applications and will assure a full charge to the batteries without overcharging If there is another alternate charge source charging...

Страница 43: ...he lowest DC volts the batteries are allowed to fall is 12 0 to 12 2 VDC 12 volt systems 24 0 to 24 4 VDC 24 volt systems and 48 0 to 48 8 VDC 48 volt systems respectively Default setting Set DC Volts...

Страница 44: ...ion along with a selection that allows all system settings to be returned to their original factory default values TECH 01 Temperatures Displays the various temperatures measured throughout the system...

Страница 45: ...model This happens when the remote is connected to a later newer inverter model not recognized by an older remote All remote menu selections and fea tures that are available in the inverter will func...

Страница 46: ...Low Battery H1 Charger Stand Low Battery H1 Tfmer 77F Low Battery H1 11 4V 0A Low Battery H1 BTS 78F Inv Chg status when fault occurred Inv DC voltage at time of fault Inv DC amperage at time of fault...

Страница 47: ...the desired PIN number displays 3 After pressing the SELECT knob for the last digit the PIN is set The Set SETUP menu displays with the following menu options rotate SELECT knob to view Unlock Setup P...

Страница 48: ...N menu option and then press the SELECT knob The Set SETUP PIN menu appears with the current PIN displayed and the first PIN digit blinking 4 Enter the new PIN see the Setting a PIN procedure on previ...

Страница 49: ...nds countdown screen is finished and the screen displays DEFAULTS LOADED Refer to Table 3 4 for the remote s default values for the inverter charger Info Refer to Table 7 5 for AGS defaults or to Tabl...

Страница 50: ...Hz 60 0 Hz AC 02G Input AC2 120 Volts AC Set ACIn Control Auto Connect CTRL 01 ACIn Control Auto Connect Set ACIn Control VDC Connect 03 Gen Control OFF Set Gen Control OFF Set Gen Control ON Set Gen...

Страница 51: ...s Range OFF 5 50 Watts Ranges 9 0 12 2 12V 18 0 24 4 24V 36 48 8 48V Ranges 12 00AM 11 59PM Set Contrast 10 Set Contrast 100 Set Backlight 50 Set Backlight 100 Set Power Save 15 Minute Set Power Save...

Страница 52: ...ect SOC 98 Set Disconnect SOC 100 Set Power Up Always ON Defaults 50 Connect 100 Disconnect Ranges 20 98 Connect 21 100 Disconnect Default OFF Range OFF ON 03B Battery Type Flooded Range GEL Flooded A...

Страница 53: ...100 VAC S S Status Fault 05 BMK Setup Range 0 0 25 5 Hrs Status Fault 04 AGS Setup 03F Max Charge Time 12 0 Hrs Set Max Charge Time 0 0 Hrs Set Max Charge Time 12 0 Hrs Set Max Charge Time 25 5 Hrs De...

Страница 54: ...emp Transformer Temp Transistor FETs Temp Fault H1 Status S Fault H1 Tfmer F Fault H1 BTS F Fault H1 D 0 HH MM Fault H1 VDC DCA Refer to the AGS TECH menu maps see Figure 7 3 04B AGS Faults Press SELE...

Страница 55: ...section The bottom line displays battery information when using the METER menu displays system troubleshooting information when using the TECH menu and displays menu items that can be configured for y...

Страница 56: ...SETUP This button allows the remote the inverter charger and any connected accessory to be configured to your specific system preferences See Section 3 3 4 for more detailed information TECH This butt...

Страница 57: ...your critical loads if the external AC power is interrupted 5 2 2 Charger Mode Turning the charger on The Charge mode is automatically activated and begins when acceptable AC power utility or generat...

Страница 58: ...termine and understand the particular Inverter mode Inverting The inverter is providing AC voltage on its output by inverting power from the batteries Inverter Standby The inverter is on but not activ...

Страница 59: ...the AC power from utility or generator to the AC input is still available on the AC output This display is shown when the ON OFF CHARGER button is pressed while the AC power is passing through the inv...

Страница 60: ...ividual cell has a specific gravity reading greater than 015 after being fully charged Contact your battery manufacturer for their recommendations How long should I equalize While the batteries are ga...

Страница 61: ...dby mode charging and pass thru the current is normally a positive value However in Load Support AAC mode the inverter amps reading is a negative number to indicate how much current is being provided...

Страница 62: ...D comes on and a fault status is displayed when an abnormal condition is detected Use the information in this section to identify and cor rect the issue Info Many of the faults automatically clear onc...

Страница 63: ...and the fuse circuit breaker between the inverter and battery bank is good This fault automatically clears once current is able to flow into the battery from the battery charger this may take anywhere...

Страница 64: ...AC input for at least 15 minutes to clear this fault Ensure only 120VAC power is connected to each of the inverter s AC inputs Low Battery The inverter has turned off to prevent the batteries from be...

Страница 65: ...or to removing the AC input source This fault requires an inverter or power reset to clear Tfmr Overtemp This fault message displays when the transformer causes the inverter to shut down to protect th...

Страница 66: ...inverter or power reset to clear the fault See Section 6 to perform an inverter or power reset After resetting the inverter press the ON OFF INVERTER pushbutton on the remote to turn the inverter on...

Страница 67: ...s if the battery voltage decreases to a low level Silent mode will automatically start charging when the ReBulk setting is reached BLINKING display shows a charging status i e Bulk Absorb Float The ch...

Страница 68: ...ar a click when the connection is made Remote not getting sufficient power from inverter Ensure inverter batteries are connected and inverter is operating correctly inverter should be able to invert a...

Страница 69: ...will occur only after this mode changes to Bulk Charging Absorb Charging or Float Charging modes Charger not charging even though Charge LED is on steady and the unit says Bulk Charging or Absorb Char...

Страница 70: ...ack to default are saved in non volatile memory and are preserved until changed This occurs even if an inverter reset is performed or if all power to the remote or inverter is removed Figure 6 1 Perfo...

Страница 71: ...on using the CTRL METER and TECH but ton menus refer to Section 7 3 ME AGS N Operation Monitoring Note Only applicable to MS PAE MS PE and MSH inverters Note Autostart stop conditions using SOC requir...

Страница 72: ...1 5 in a 12 volt system which show the battery at rest not loaded Info The DC voltage the AGS uses to determine when to autostart is displayed in the AGS 08 AGS TECH menu under the AGS VDC meter Examp...

Страница 73: ...o the Absorption Charge mode However temperature changes can affect the absorb voltage setting and may require you to readjust the Stop Gen Volts setting seasonally If you are in a normally cold clima...

Страница 74: ...off each day Select ON to set specific times of day to start and stop the generator Default setting Set Gen Run Time OFF Set Start Gen Hour Set the hour the gen will start each day Set Start Gen Minut...

Страница 75: ...mps Typically the generator should start when the AC load amps is 70 75 of the inverter AC current output rat ing This keeps the inverter from running too large a load and also keeps the batteries fro...

Страница 76: ...d to 100 as often as possible once a week or every other dis charge cycle in order to avoid sulfation of the battery plates SETUP 04E Gen Run Temp Menu This menu allows you to set and enable a tempera...

Страница 77: ...turn on and leave Whenever the inside temperature rises to the start setting the generator autostarts to provide power to the A C unit This would keep the area cool and comfortable plus while the gene...

Страница 78: ...s you may have to increase the Max Gen Run Time setting or adjust the autostop setting to finish sooner If multiple autostart settings are set in the 04 AGS Setup menus and a Fault MaxRun status occur...

Страница 79: ...Minutes What is Quiet Time Topoff and why should I use it The Topoff feature helps ensure the batteries have enough charge to last i e prevent the inverter from shutting down from a low battery condit...

Страница 80: ...feature Default setting Set Gen Exercise Days OFF Range OFF 1 255 Days Set Exercise Run Hour Set the hour the generator will start Set Exercise Run Minute Set the minute the generator will start Set E...

Страница 81: ...cept AC power on its input and also charges the inverter batteries if the charger is enabled Info The Gen Exercise feature identifies the number of days since the generator has last run by using the D...

Страница 82: ...d from a load Info The warm up and cooldown features prevent the generator from connecting to the inverter s AC input Since the inverter has only a single source input it cannot distinguish between gr...

Страница 83: ...ed indicating a fault If a generator fault displays or the AGS module s STATUS LED shows a fault condition solid red LED indication refer to Section 7 8 for assistance 7 3 ME AGS N Operation Monitorin...

Страница 84: ...Time menu whichever occurs first This is useful if you want to make sure the generator starts before you leave the Max Gen Run Time setting ensures the generator does not run longer than required AUTO...

Страница 85: ...nerator run time Gen Run Time Gen Warm up Time Gen Cooldown Info The times in this display are shown in tenths of an hour 0 0 hrs 0 1 hrs etc thus 0 1 hrs 6 minutes Info The Gen Run Time display reset...

Страница 86: ...story of the last nine AGS faults Information for each fault displays from the most recent fault H1 to the earliest past recorded faults H2 up to H9 Refer to Figure 7 1 below The top line displays the...

Страница 87: ...setting The selection arrow appears to the right of the screen The AGS is now ready to automatically start stop the generator once an autostart condition is satisfied Note If power is lost to your re...

Страница 88: ...ess the SELECT knob The Set Gen Control menu displays with an arrow to the right of the current setting 4 Turn the SELECT knob to the ON setting 5 Press the SELECT knob again to select this setting Th...

Страница 89: ...120 Sec Set Stop Volts Delay 127 Min Set Gen Run Time ON S Set Start Gen Hour 12 00 A Set Start Gen Minute 00 59 A Set Start Gen AM PM 00 00 P S S Set Stop Gen Hour 12 00 P Set Stop Gen Minute 00 59 P...

Страница 90: ...Temp Time 2 0 Hrs Set Gen Run Temp Time 25 5 Hrs S Set Max Gen Run Time 12 0 Hrs Set Max Gen Run Time 25 5 Hrs 04G Quiet Time OFF Set Quiet Time OFF Set Start Quiet Hour 1 00 P Set Start Quiet AM PM...

Страница 91: ...0 Sec Set Gen Warm up Time 0 Sec 04J Gen Cooldown Time 60 Sec Set Gen Cooldown Time 0 Sec Set Gen Warm up Time 60 Sec Set Gen Warm up Time 127 Min S S Set Gen Cooldown Time 60 Sec Set Gen Cooldown Tim...

Страница 92: ...is attempting to start the generator and a time period has been set under the SETUP 04I Gen Warm up Time setting Once the AGS status indicates Warm up the inverter charger s AC input ignores any incom...

Страница 93: ...s started based on the SETUP 04D Gen Run SOC setting Start Temp The generator has started based on the SETUP 04E Gen Run Temp setting Start Test The AGS is in Test mode Test mode may be started from t...

Страница 94: ...ailed to start in Start Temp mode Fault Test The generator failed to start in Test mode Fault Time The generator failed to start in Start Time mode Fault Topoff The generator failed to start in Start...

Страница 95: ...E Gen Run Temp menu If using two air conditioners it is suggested that the second air conditioner thermostat be set 2 to 5 higher than the first air conditioner This staggered setting allows the first...

Страница 96: ...nal Statuses The following operational statuses can display on your ME ARC and some may indicate an abnormal condition This section provides additional infor mation and assistance to resolve these sta...

Страница 97: ...t Amp The generator failed to autostart and run per the 04C Gen Run Amps menu s start parameters Fault Exercise The generator failed to autostart and run per the 04H Gen Exercise menu s start paramete...

Страница 98: ...D Gen Run SOC confirm that the METER 04A BMK SOC reading is not Think n but shows an actual percentage reading on the display i e 85 and the Stop Gen SOC setting can be satisfied before the SETUP 04F...

Страница 99: ...nable the AGS to see if the fault returns or test the AGS gen erator system by performing the AGS functional test for your remote see Section 7 2 7 8 4 How to Clear AGS Fault History Go to the TECH bu...

Страница 100: ...he setting is manually set but incorrect the state of charge SOC information will become more inaccurate with every charge What is charge efficiency When a certain amount of energy is removed or disch...

Страница 101: ...en press the SELECT knob Turn the SELECT knob until the 04E AH In Out display appears see Figure 8 1 After several charge and discharge cycles below 80 SOC the AH I O reading should be slightly positi...

Страница 102: ...the batteries will need to be fully charged i e SOC 100 at least once to establish a SOC reference point While this reference point is being calculated the display will show Think n to indicate that...

Страница 103: ...battery service life indicator The value is displayed in 0 1k or 100 amp hours k equals 1000 resolution up to a maximum of 6 553 5k AHs 6 553 500 amp hours The displayed number resets to 0 0k when the...

Страница 104: ...Eff Auto SETUP S Press button Press SELECT Status 05 BMK Setup Resettable Menu Selections press and hold the SELECT knob for 5 seconds to reset values Current setting Set Charge Eff 50 Set Charge Eff...

Страница 105: ...parts or any non operative parts Magnum Energy s limit of liability under the limited warranty shall be the actual cash value of the product at the time the original purchaser returns the product for...

Страница 106: ...energy com If returning your product directly to Magnum Energy for repair you must return the unit in the original or equivalent shipping container receive a Return Materials Authorization RMA number...

Страница 107: ...Magnum Energy Inc 2211 West Casino Rd Everett WA 98204 Phone 425 353 8833 Fax 425 353 8390 Web www magnumenergy com PN 64 0030 Rev B...

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