MacKay Guardian SOLO, Руководство по эксплуатации и обслуживанию

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MacKay Guardian™ Solo
Operation and Maintenance Guide, v. 1.5
10. Returning a Meter to MacKay
1)
Contact the Product Support Technician at MacKay for a ‘Return Merchandise
Authorization Number (RMA#)’;
Phone: (888) 462-2529
Fax: (902) 752-5955
2)
Send the meter(s), noting the RMA# clearly on the packing slip, to the following address:
[TBD]
3)
Please help us get your product back to you as soon as possible by including a detailed
description of the problem. If possible, please provide the following information:
 The PDT date and time the incident occurred.
 The meter ID number, location ID number, profile group, profile and meter software
version.
 A description of what was being done with the meter when the problem occurred, or
what state the meter was found in. This includes a description of what was showing
on the display, if anything, and if any LED were lit or flashing.
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