MacKay Guardian™ Solo
Operation and Maintenance Guide, v. 1.5
7.2
MacKay Guardian™ Solo Removal
A meter will need to be removed if, after normal on-street inspection and troubleshooting, the
meter will still not operate reliably. A record of each meter removal MUST be made on the
PDT to ensure that the meter/post database is kept accurate. This record can be done
manually if the meter is non-responsive (dead battery, etc.) or using the Solo and SCI or LKI
if the Solo is still able to communicate in this manner. The steps to carry this out are:
1)
Using the PDT, carry out the REMOVE (or SWAP) METER procedure which identifies the
meter being removed and the post affected. If the meter is non-responsive and
communications with the meter is not possible the PDT keyboard is used to make the
manual meter removal data entries.
2)
Disconnect the Solo’s vault door sensor interface cable (if present) from the mating
connector.
When it is necessary to disconnect the Solo from the vault door sensor cable, care must be taken
that both cable ends are grasped and then pulled apart. This will minimize stress and potential
damage to the cable connection points at the meter’s main board and the housing right bracket
lock contacts. Pulling the meter away from the housing to force the separation of the cable may
void the warranty.
3)
Disconnect the battery from the meter.
4)
Complete and attach a meter fault label to the meter or in the battery compartment so
that the City’s repair staff at their meter repair depot will know what the original fault was
and what repair attempts have already been made.
5)
If the meter cannot be repaired, and if it is still covered by warranty, return the meter to
MacKay in accordance with prescribed warranty return procedures.
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