170
DL8 USERS
MANUAL EM-7691-B Rev.24
17. TROUBLESHOOTING
17.1 DLCFG
PROBLEM
CHECK
TO DO
Unable to connect
with DL8
(via COP-US)
Is the COP-US driver installed?
Download and install the driver software from the CD provided
with COP-US or M-System’s web site.
Is the COM port No. correct?
Check the COM port No. Match the COM No.
(Refer to Section 4.3.)
Is the miniature jack connected
with DLCFG configurator port?
Connect the miniature jack with DLCFG configurator port.
Make sure that the connected port is for DLCFG, not for
R8CFG.
Is the front DIP switch SW1 not
turned on?
Turn SW1 off. (Refer to Section 3.6.)
Unable to connect
with DL8
(via Ethernet)
Is “Connection via network” set to
“Enable”?
Connect with COP-US and set “Connection via network” to “En-
able”. (Refer to Section 14.3.)
Is the IP address correct?
Connect with COP-US and check the IP address.
(Refer to Section 4.3.)
Is the LAN cable not disconnected
or removed from a hub?
Connect the LAN cable firmly.
Use ‘cross’ cable to directly connect the DL8 to a PC.
Do the IP addresses of DL8 and
the PC have the same network
address?
Review the IP addresses and transmit a ping command from the
PC to make sure that there is a response.
e.g.
DL8: 192.168.0.1
PC: 192.168.0.2
Subnet mask: 255.255.255.0
Is the password correct?
Connect with COP-US and check the password set in “DLCFG
via network”. (Refer to Section 14.3.)
Unable to connect
with DL8
(via Internet)
Is the port address 30301 of the
router used for DLCFG open?
Set the IP address and the port address 30301 of DL8 manually
in the NAT setting of the router.
(Refer to the instruction manual of the router.)
17.2 LED INDICATION
PROBLEM
CHECK
TO DO
LEDs turned OFF
Is the power of DL8 turned on?
Check the power supply.
POWER LED
blinking
Is the LAN cable connected with
DL8?
Make sure that the LAN cable is connected to a hub or a router.
Was the power cycled after set-
ting the IP address to DL8?
Reset the power.
Is an IP address assigned from
a DHCP server such as a router
when the address is automati-
cally set to DL8?
(Refer to Section 4.3-(4).)
Check the settings of your router.
(Refer to the instruction manual of the router.)