Lightware MMX8x4-HT Series, Руководство пользователя

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10. Troubleshooting MMX8x4-HT series – User's Manual 142
Applied firmware package: v1.2.2b5 | LDC software: v2.2.1
Symptom Root cause Action Refer to
Audio signal
No audio sounds
Not proper audio mode
was set
6.5.2
6.5.3
LW3
8.7.1
Audio channel is muted or
volume is too low.
Check the audio properties.
3.2.2
6.7
LW3
8.7
8.8
Signal type was set to DVI Check the properties of the output port
and set to HDMI or Auto.
3.2.2
6.5.3
LW3 8.5.21
DVI EDID is emulated Check the EDID and select an
HDMI EDID to emulate.
3.2.3
6.9.2
LW3
8.6
RS-232 signal
Connected serial
device cannot be
controlled
Cable connection problem Check the connectors to fit well; check
the wiring of the plugs.
5.1
Serial settings are
different
Check the port settings of the matrix
and the connected serial device(s). Pay
attention to link and/or local ports.
6.10.1
LW3
8.9
Symptom Root cause Action Refer to
Ethernet
No LAN
connection can
be established
IP address conflict Change the IP address to a not reserved
one or enable DHCP if DHCP server
exists in the network.
3.2.1
6.12.2
LW2
7.5
LW3 8.16.3
Incorrect IP address is set
(direct connect)
Restore the factory default settings (with
fix IP).
3.2.1
6.12.2
LW2
7.3.12
LW3
8.3.9
Event Manager
Action does not
start, although
condition is
completed.
Too much delay was set. Check the delay setting on the event
Event Editor window. Try it again with
zero delay (do not forget verify with
Apply button).
6.11
The event was not
verified/ enabled.
Both Condition and Action (and
optionally the Delay) need clicking to
verify them. Check if the Event is Enabled
on the Events tab.
6.11
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