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StoreX
Series
STX_V078.doc
88
CMa,
23.11.2009
10. Troubleshooting
The following list shows the possible errors of a StoreX handler which can be
fixed by the customer. If the steps below aren’t successful, please contact an
authorized service personnel.
CAUTION !
Never touch electrical connections as long the Handler is connected to
the external net or one or more covers are removed.
If work with the lift assembly or inside the climate chamber is required
always disconnect the mains.
Error Cause
Action
Instrument does not power-
up, green light of the Power
Switch is off
Main Switch at the rear side
of the instrument is turned off
Fuse burned
Turn Main Switch on
Replace Fuse(s)
Handler doesn’t react on
external commands
A fault in the electrical
connectors/cables
Check handling RS232/V24
plug and 9pol. cable of PC to
Null-Modem
No communication to Null-
Modem
Set up or check the correct
communication with single
comments.
Internal error
Call service personnel
Handler doesn’t react at all
No connection
Check Voltage setting and
ON/OFF switch
Fuse damage
Check fuse and in case of
damage replace it (2AT)
Error in electrical connection
between Null-Modem and
external net
Check each connection point
of the 25pol. cable: at
external connector cable and
null modem
Belt is displaced
Check belt for damage and
put it into the right position
again
Internal error
Call service personnel
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