5
Close the printer.
6
Touch
OK
or press
, depending on your printer model.
Check the paper tray
Notes:
•
For select models that support a second tray, make sure you also check the second tray.
•
If the paper tray was removed, then make sure you do not replace the tray until the jam is cleared.
1
Pull the tray completely out of the printer.
2
Firmly grasp the paper on both sides, and then gently pull it out.
Note:
Make sure all paper fragments are removed.
3
Insert the tray.
4
Touch
OK
or press
, depending on your printer model.
Troubleshooting
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