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power supply

features

power supply status

LED

power supply status LEDs

locations

precautions

guidelines

RAID

configuring

introduction

RAID 110i key

installing

removing

RAID 500 key

installing

removing

RAID card

locations

rear view of the server

locations

recovering

the BIOS

reinstalling

cooling shroud

reliability, availability, and serviceability

features

removing

cooling shroud

DIMM

intrusion switch

88–89

memory module

optical module

RAID 110i key

RAID 500 key

SD module

server cover

ThinkServer RAID Super Capacitor Module

78, 80

ThinkServer Trusted Platform Module

TSM Premium module

replacing

2.5-inch drive

111

coin-cell battery

124

drive

107

front panel board

120

hardware

hot-swap hard disk drive

104

hot-swap hard-disk-drive backplane

116

hot-swap redundant power supply

103

microprocessor

riser card assembly

122

system board

126

system fan

118

riser card assembly

replacing

122

road map

server setup

Save & Exit menu

Setup Utility program

SD module

installing

removing

serial number label

locations

server components

locations

server configuration

updating

132

server cover

installing

131

removing

server documentation

server package

server setup

road map

service, getting

141

setting, changing, deleting

password

Setup Utility program

Ethernet connector

exiting

interface

password

starting

TPM

using

slim optical drive

locations

17, 19

software

Lenovo ThinkServer Deployment Manager

specifications

starting

Setup Utility program

startup device

selecting

Setup Utility program

static-sensitive devices

guidelines

static-sensitive devices, handling

system board

replacing

126

system board components

locations

system board jumpers

locations

system date

setting

system event log

troubleshooting and diagnostics

136

system fan

replacing

118

system fans

features

system health

LED

System Information menu

159

Содержание ThinkServer RD350

Страница 1: ...ThinkServer RD350 User Guide and Hardware Maintenance Manual Machine Types 70D6 70D7 70D8 and 70D9 ...

Страница 2: ... product Safety information on page iii Appendix A Notices on page 145 Fourth Edition August 2015 Copyright Lenovo 2014 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ... Turning off the server 39 Chapter 5 Configuring the server 41 Using the Setup Utility program 41 Starting the Setup Utility program 41 Viewing information in the Setup Utility program 41 Setup Utility program interface 41 Setting the system date and time 44 Using passwords 44 Selecting a startup device 45 Configuring the TPM function 46 Setting an Ethernet connector for system management 46 Exiti...

Страница 4: ...ooting tables 136 Lenovo ThinkServer Deployment Manager program problems 136 Optical drive problems 136 Storage drive problems 137 Memory module problems 138 Keyboard mouse and USB device problems 139 Chapter 8 Getting information help and service 141 Information resources 141 Using the documentation 141 ThinkServer Web site 141 Lenovo Support Web site 141 Help and service 142 Before you call 142 ...

Страница 5: ...n käyttöä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit Πριν χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollten ...

Страница 6: ... s produktom Preden začnete uporabljati izdelek je pomembno da preberete in razumete večjezična varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktionerna på dokument...

Страница 7: ... instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn everythi...

Страница 8: ...ss 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the...

Страница 9: ...s will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statem...

Страница 10: ...ded on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device might hav...

Страница 11: ...nts Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 CAUTION This product contains a Class 1M laser Do not view directly with optical instruments Statement 18 CAUTION Do not place a...

Страница 12: ...her you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged Cathode Ray Tube CRT monitor or a bulging capacitor Mechanical hazards such as loose or missing hardware To determine whether t...

Страница 13: ...worn frayed or pinched cables 9 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Grounding requirements Electrical grounding of the server is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Copyright Lenovo 2014 2015 xi ...

Страница 14: ...xii ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 15: ...ntation DVD that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http www lenovo com warranty llw_01 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Supp...

Страница 16: ...e locations offer extended privileges and services to registered users Server documentation This topic provides general descriptions of the various documentation for your server and instructions on how to obtain all the documentation Printed documents The following documents are printed out and contained in your server package Read Me First This is a multilingual document you should read first Thi...

Страница 17: ...ct This document also includes the Lenovo warranty statement Customer Replaceable Units CRUs information and information about how to contact the Lenovo Customer Support Center Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement User Guide and Hardware Maintenance Manual This document provides detailed information to help you get familiar with y...

Страница 18: ...4 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 19: ...s that comes with the server 4 Connect the Ethernet cable and power cords to the server See Rear view of the server on page 21 to locate the connectors 5 Turn on the server to verify operation See Turning on the server on page 39 6 Review the Unified Extensible Firmware Interface UEFI settings and customize as needed See Using the Setup Utility program on page 41 7 Configure RAID and install the o...

Страница 20: ...6 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 21: ...box including items such as power cords printed documentation and a documentation DVD Features This topic provides general information about the server features for various models Depending on your specific model some features might vary or not apply For information about your specific model use the Setup Utility program See Viewing information in the Setup Utility program on page 41 You also can ...

Страница 22: ...ves are devices that your server uses to read and store data The internal drives supported by your server vary by model Internal storage drive Your server supports one of the following storage drive configurations Drive bay size Drive bay quantity Drive type 3 5 inch 4 Hot swap SATA or SAS Hard disk drive or 2 5 inch solid state drive 2 5 inch 8 Hot swap SATA or SAS Hard disk drive or solid state ...

Страница 23: ...n the Baseboard Management Controller BMC chip on the system board Integrated graphics controller on board ASPEED AST2400 16 MB of video memory cache Ethernet connectivity There are three RJ 45 Ethernet connectors on the rear panel with 10 megabits per second Mbps 100 Mbps or 1000 Mbps network connectivity Ethernet connector 0 is for system management by default However you also can set Ethernet c...

Страница 24: ... of server management is independent of the operating system and is called out of band management The system board platform management subsystem consists of the integrated TSM communication buses sensors the BIOS and server management firmware It is responsible for error reporting system power control thermal monitoring system fan control and other management features The TSM provides system manag...

Страница 25: ...nkServer System Manager User Guide which is available for download at http www lenovo com UserManuals Specifications This topic lists the physical specifications for your server Dimensions Width without rack handles 447 mm 17 59 inches Width with rack handles 482 mm 18 98 inches Depth without rack handles 781 6 mm 30 77 inches Depth with rack handles 802 5 mm 31 59 inches Height 43 mm 1 69 inches ...

Страница 26: ... The Lenovo Partner Pack for Microsoft System Center Configurations Management SCCM program helps you manage the firmware components in your ThinkServer server The firmware components include TSM BIOS Deployment Manager Application Windows Driver Package for Deployment Manager and Linux Driver Package for Deployment Manager The program also enables users to send e mail alerts to related recipients...

Страница 27: ...help system Automatic hardware detection Selectable partition size and file system type Ability to install the operating system and device drivers in an unattended mode to save time Ability to create a reusable response file that can be used with similarly configured Lenovo servers to make future installations even faster Contains RAID configuration utility Provides device drivers based on the ser...

Страница 28: ...ver Energy Manager is a tool for data center power management It monitors the power and temperature at the device level and the group level By monitoring and analyzing power and temperature information Energy Manager helps you to increase power efficiency and improve business continuity For information about using Energy Manager refer to the help system of the program Lenovo ThinkServer Operating ...

Страница 29: ...olution that enables you to receive all the benefits and features provided by both the Lenovo ThinkServer System Manager program and the Lenovo ThinkServer Energy Manager program It also enables you to control the server remotely using Lenovo virtual keyboard video and mouse For detailed information about using the Lenovo ThinkServer System Manager Premium features and tools refer to the integrate...

Страница 30: ...model and serial number labels on server models with different hard disk drive configurations Note Depending on the model your server might look slightly different from the illustrations in this topic MT M XXXX XXX S N XXXXXXX Figure 1 Label on server models with 3 5 inch drive bays MT M XXXX XXX S N XXXXXXX Figure 2 Label on server models with 2 5 inch drive bays 16 ThinkServer RD350 User Guide a...

Страница 31: ...ls come with a slim SATA optical drive 3 Pull out information card The machine type model and serial number label of the server is attached on the pull out information card See Machine type model and serial number label on page 15 4 Rack handle right 6 Rack handle left If your server is installed in a rack cabinet you can use the rack handles to help you slide the server out of the rack cabinet Yo...

Страница 32: ...e left If your server is installed in a rack cabinet you can use the rack handles to slide the server out of the rack cabinet or use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out especially in vibration prone areas For more information refer to the Rack Installation Instructions that comes with your server 4 2 5 inch drive bays 0 7 The EMI...

Страница 33: ...with power status LED 4 System ID button with ID LED 5 DisplayPort connector 6 USB 2 0 connectors 2 1 Network status LED The network status LED on the front panel helps you identify the network connectivity and activity Network status LED Color Description On Green The server is connected to a LAN Off None The server is disconnected from a LAN Blinking Green The LAN is connected and active Chapter...

Страница 34: ...e connected securely to the system board 2 Reinstall the removed fan or install a new fan to replace the removed fan The power supply has a critical error Check the BMC for detailed information A power cord has been disconnected or a redundant power supply has been removed 1 Ensure that the power supplies are installed securely 2 Ensure that the power cords are connected securely to the power supp...

Страница 35: ...mpatible device such as a USB keyboard mouse scanner or printer If you have more than four USB devices you can purchase a USB hub which you can use to connect additional USB devices Rear view of the server This topic provides information to help you locate the connectors and components on the rear of your server The following illustration shows the connectors and components on the rear of your ser...

Страница 36: ... and height x16 x16 x8 x4 x2 x1 Half length full height card 5 System ID LED When you press the ID button on the front panel the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers You also can turn on the ID LEDs using a remote management program for server presence detection Status Color Description On Blue The system is identified Off None ...

Страница 37: ...This topic provides information to help you locate the components of your server For more information about major components see the related topics in Locations on page 15 To remove the server cover and the cooling shroud and gain access to the inside of the server see Removing the server cover on page 55 and Removing and reinstalling the cooling shroud on page 58 The chassis configuration varies ...

Страница 38: ...roud 5 Backplane for 3 5 inch drives 6 ThinkServer RAID Super Capacitor Module available on some models 7 Rack handle right 8 3 5 inch drive area 9 Rack handle left 10 Slim optical drive available on some models 11 System fans 12 Heat sink s with microprocessor s underneath 13 Secure digital SD module available on some models 14 Riser card assembly 1 15 Riser card assembly 2 24 ThinkServer RD350 U...

Страница 39: ... is determined to be defective during the warranty period a replacement CRU will be provided to the customer Customers are responsible for installing the self service CRUs for this product Customers also can install optional service CRUs which might require some technical skills or tools or request that a technician install the optional service CRU under the terms of the applicable warranty servic...

Страница 40: ...dule Yes No ThinkServer RAID Super Capacitor Module holder Yes No ThinkServer System Manager Premium module Yes No ThinkServer Trusted Platform Module Yes No RAID card This topic provides information to help you locate the connectors on a RAID card If your server has a RAID card installed the RAID card is seated on the riser card assembly 2 Some server models come with a RAID card to provide advan...

Страница 41: ...ID 500 Adapter 1 Port 0 Used to connect a mini SAS signal cable to the mini SAS ports 0 3 on the backplane 2 Port 1 Used to connect a mini SAS signal cable to the mini SAS prots 4 7 on the backplane for 2 5 inch drives 3 TR 500 key connector Used to connect a Lenovo ThinkServer RAID 500 RAID 5 Upgrade Key for Advanced RAID See Installing or removing the Lenovo ThinkServer RAID 500 upgrade key on p...

Страница 42: ...nkServer RAID Super Capacitor Module connector Used to connect the cable of a ThinkServer RAID Super Capacitor Module Hot swap drive backplane Your server comes with one of the following drive bay and backplane configurations Drive bay size Drive bay quantity Backplane quantity Drive type 3 5 inch 4 1 Hot swap SATA or SAS Hard disk drive or 2 5 inch solid state drive 2 5 inch 8 1 Hot swap SATA or ...

Страница 43: ... slot 3 Used to connect 3 5 inch drives 4 10 pin power connector Used to connect to the backplane power connector on the system board to provide power to the backplane 5 Optical drive power connector Used to connect the power cable for the slim optical drive 6 Mini SAS ports 0 3 Used to connect the mini SAS connector on one end of a mini SAS to mini SAS signal cable to support the hard disk drive ...

Страница 44: ...pin power connector Used to connect to the backplane power connector on the system board to provide power to the backplane 9 Mini SAS ports 4 7 Used to connect the mini SAS connector on one end of a mini SAS to mini SAS signal cable to support the hard disk drive 4 to hard disk drive 7 10 Mini SAS ports 0 3 Used to connect the mini SAS connector on one end of a mini SAS to mini SAS signal cable to...

Страница 45: ... RAID upgrade key connector 14 Power supply connector 2 15 Power supply connector 1 16 Intrusion switch connector 17 Backplane power connector 2 18 Backplane power connector 1 19 System fan 6 connector 20 Microprocessor 2 memory slots 4 21 System fan 5 connector 22 Microprocessor 2 socket 23 System fan 4 connector 24 Microprocessor 2 memory slots 4 25 Microprocessor 1 memory slots 4 26 System fan ...

Страница 46: ... slot Used to install the riser card assembly 1 9 TSM Premium module connector Used to connect a TSM Premium module to enable advanced remote management functions on your server 10 TPM connector Used to connect a TPM TPM is a security chip that is used to enhance server security 11 PCIe slot Used to install a supported PCIe card For information about supported PCIe cards see Rear view of the serve...

Страница 47: ...t 28 Microprocessor 1 socket If the server has two microprocessors each of the microprocessor is secured in the microprocessor socket on the system board and a heat sink is installed above the microprocessor to provide cooling If the server has only one microprocessor the microprocessor socket 2 is protected by a microprocessor socket cover System board jumpers The following illustration shows the...

Страница 48: ...tings jumper 3 on the system board Then remove any parts and disconnect any cables that might impede your access to the jumper Note Do not remove the memory modules or microprocessors 5 Remove the jumper cap from the jumper cap storage 1 6 Note the orientation of the jumper cap and then install the jumper cap on the BIOS default settings jumper 7 Reinstall any parts and reconnect any cables Then r...

Страница 49: ... jumper 7 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 131 8 Connect the server to an ac power source and wait for about five minutes for the BMC initialization Then turn on the server The BIOS passwords are erased including the administrator password and user password 9 Repeat step 1 through step 3 10 Move the jumper cap...

Страница 50: ...ive in a RAID array is removed and then reinstalled while the server is on the status of the drive will be identified as Unconfigured Bad In this case do not replace the drive You can change the drive status into Unconfigured Good using the ThinkServer MegaRAID SAS Software The status of the drive is Offline You can change the drive status into Online using the ThinkServer MegaRAID SAS Software Fo...

Страница 51: ...ply is in cold redundancy active mode No action is needed Blinking green about two flashes each second The power supply is in cold redundancy sleep mode No action is needed 2 Output status LED On green The server is on and the power supply is working normally No action is needed Off The power supply is working normally No action is needed 3 Fault LED On amber The power supply has failed Replace th...

Страница 52: ...38 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 53: ...trical current from the device ensure that all power cords are disconnected from the power source The server can be turned off in one of the following ways Turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically For instructions on how to shut down your specific operating s...

Страница 54: ... For information about your specific operating system refer to the related documentation or help system for the operating system 40 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 55: ...n the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed on the right bottom pane of each screen You also can press the F1 key for general help about the keys For ...

Страница 56: ...ngs menu contains various configuration submenus and items On each submenu press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features Notes Enabled means that the function is configured Disabled means that the function is n...

Страница 57: ...mation enter the corresponding submenu and refer to the instructions on the screen TSM Network Settings Set BMC management network configuration parameters User Account Settings Set BMC user account parameters Boot Manager menu The Boot Manager menu in the Setup Utility program lists all the bootable devices installed in your server and the listed items vary depending on your server configuration ...

Страница 58: ...cide to set a password read the following topics Setup Utility program password types The following types of passwords are available in the Setup Utility program Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an admini...

Страница 59: ...he password you can use the clear password jumper on the system board to erase the password See System board jumpers on page 33 Then set a new password for the server Selecting a startup device If your server does not start up from a desired device such as the disc or storage drive as expected do one of the following to select the startup device you want Note Not all discs storage drives or other ...

Страница 60: ... to enable the TPM function Setting an Ethernet connector for system management There are three RJ 45 Ethernet connectors on the rear of the server The Ethernet connector 0 is for system management by default However you also can set the Ethernet connector 1 for system management use To locate the three Ethernet connectors see Rear view of the server on page 21 To set the Ethernet connector for sy...

Страница 61: ...blems After updating the BIOS firmware all of your previous BIOS settings will be automatically restored Check and reconfigure the BIOS settings for your specific needs To update flash the BIOS do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the BIOS update package 2 Download the BIOS update package and the TXT file that contains installat...

Страница 62: ...ty program starts normally See Starting the Setup Utility program on page 41 Then disconnect the server from the ac power source 11 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 131 12 Connect the server to an ac power source and turn on the server Check and configure the BIOS settings for your specific needs See Using the...

Страница 63: ...iping and parity data across all drives distributed parity to provide high data throughput especially for small random access RAID 5 distributes parity along with the data and requires all drives but one to be present to operate drive failure requires replacement but the array is not destroyed by a single drive failure Upon drive failure any subsequent read operations can be calculated from the di...

Страница 64: ...oyment Manager simplifies the process of configuring supported RAID The help system for the program can be accessed directly from the program interface Deployment Manager has the following features for RAID configuration For use with all supported RAID controllers Automatically detects hardware and lists all supported RAID configurations Configures one or more disk arrays per controller depending ...

Страница 65: ... User Guide on the documentation DVD that comes with your server This document also is available on the Lenovo Web site at http www lenovo com UserManuals Updating the firmware When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or reflash the BIOS the TSM firmware and the FRU SDR To updat...

Страница 66: ...52 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 67: ...o http www lenovo com drivers and then follow the instructions on the Web page See Updating the firmware on page 51 for more information Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter 7 Troubleshooting and diagnostics on page 135 to do basic troubleshooting If the problem cannot be solved see Chapter 8 Get...

Страница 68: ...new part from the static protective package and directly install it in the server without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package Do not place the part on the server cover or other metal surface Take additiona...

Страница 69: ...from the rack cabinet before installing or replacing hardware Depending on the rail type do one of the following If the server is installed in a rack cabinet using static rails remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server If the server is installed in a rack cabinet using slide r...

Страница 70: ...page 131 Attention For proper cooling and airflow install the server cover before turning on the server Operating the server with the server cover removed might damage server components Installing removing or replacing hardware This topic provides instructions on how to install remove or replace hardware for your server You can expand the capabilities of your server by adding new hardware devices ...

Страница 71: ...nd cooling of the server which might result in overheating or component damage Removing and reinstalling the rack handles Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To...

Страница 72: ...g Safety information on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove the cooling shroud do the following 1 Remove all external media from the drives and turn off a...

Страница 73: ...n page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To reinstall the cooling shroud do the following 1 Ensure that all components have been reassembled correctly and that no tool...

Страница 74: ...ule installation rules Your server has 16 memory slots The following list describes the memory module installation rules Each slot supports 4 GB 8 GB 16 GB and 32 GB double data rate 4 registered dual inline memory modules DDR4 RDIMMs with Error Checking and Correcting ECC technology Each slot supports 32 GB double data rate 4 load reduction dual inline memory modules DDR4 LRDIMMs with ECC technol...

Страница 75: ... modules run at the lowest frequency It is recommended that you install the high frequency memory modules into the memory slots for the same microprocessor to ensure high performance The following illustration helps you to locate the memory slots on the system board The following illustration shows the system board with two installed microprocessors also known as CPU CPU2 DIMMB2 CPU2 DIMMB1 CPU2 D...

Страница 76: ...ode In independent mode the RAS features are not available For more information about the RAS features refer to the related section in Features on page 7 Notes All memory modules to be installed must be the same type When you install memory modules with different capacity install the memory module that has the highest capacity first The following table explains the memory module installation order...

Страница 77: ...rs CPU1 DIMM CPU2 DIMM A1 A2 B1 B2 C1 C2 D1 D2 A1 A2 B1 B2 C1 C2 D1 D2 DIMM installation order 1 5 1 5 3 7 3 7 2 6 2 6 4 8 4 8 Memory module installation order in sparing mode The sparing mode provides memory redundancy In this mode the RAS features are available For more information about the RAS features refer to the related section in Features on page 7 Note All memory modules to be installed m...

Страница 78: ...A1 A2 B1 B2 C1 C2 D1 D2 DIMM installation order 1 3 1 3 2 4 2 4 The following table explains the memory module installation order for servers that have two microprocessors CPU1 and CPU2 installed Table 10 Memory module installation order in lockstep mode for servers with two microprocessors CPU1 DIMM CPU2 DIMM A1 A2 B1 B2 C1 C2 D1 D2 A1 A2 B1 B2 C1 C2 D1 D2 DIMM installation order 1 5 1 5 3 7 3 7 ...

Страница 79: ...ng shroud on page 58 5 Locate the memory slots on the system board and read the memory module installation rules See Memory module installation rules on page 60 6 Remove any parts or disconnect any cables that might prevent your access to the memory slots 7 Open the retaining clips of the appropriate memory slot Figure 25 Opening the retaining clips of the memory slots 8 Touch the static protectiv...

Страница 80: ...mation on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note To optimize system performance ensure that you consider and follow the memory module installation rules when performing the operation See Memory module installation rules on page 60 To remove a memory module do the follo...

Страница 81: ...ium to gain location independent remote access to respond to critical incidents and to undertake necessary maintenance Therefore working as an integrated solution in your server the TSM Premium provides an increased level of manageability over the basic server management available You can purchase a TSM Premium module from Lenovo For a list of ThinkServer options go to http lenovoquickpick com usa...

Страница 82: ...ll the riser card assembly 2 See Replacing the riser card assembly on page 122 What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 131 For information about server remote management download and read the ThinkServer System Manager User Guide at http www lenovo com UserManuals Removing the T...

Страница 83: ...Premium module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 131 Installing or removing the ThinkServer Trusted Platform Module The ThinkServer Trusted Platform Module hereinaf...

Страница 84: ... unpainted surface on the outside of the server Then take the TPM out of the package Note Carefully handle the TPM by its edges 6 Locate the TPM connector on the system board and then insert the TPM into the TPM connector on the system board Figure 30 Installing the TPM What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completin...

Страница 85: ...he TPM from the TPM connector by lifting it straight up Note Carefully handle the TPM by its edges Figure 31 Removing the TPM 5 If you are instructed to return the old TPM follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to...

Страница 86: ...extending the server from the rack cabinet on page 55 3 Remove the server cover See Removing the server cover on page 55 4 Touch the static protective package that contains the RAID 110i key to any unpainted surface on the outside of the server Then take the RAID 110i key out of the package Note Carefully handle the RAID 110i key by its edges 5 Locate the RAID upgrade key connector on the system b...

Страница 87: ...ade key connector on the system board Then remove the installed RAID 110i key by lifting it straight up Note Carefully handle the RAID 110i key by its edges Figure 33 Removing the RAID 110i key 5 If you are instructed to return the old RAID 110i key follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of ...

Страница 88: ...er on page 55 4 Locate the ThinkServer RAID 500 Adapter Then disconnect any cables from the adapter 5 Touch the static protective package that contains the RAID 500 key to any unpainted surface on the outside of the server Then take the RAID 500 key out of the package Note Carefully handle the RAID 500 key by its edges 6 Locate the RAID 500 key connector on the ThinkServer RAID 500 Adapter and ins...

Страница 89: ...s with the RAID 500 key and follow those instructions in addition to the instructions in this topic To remove the RAID 500 key do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending ...

Страница 90: ...n view the PDF version on another computer for reference Note Use any documentation that comes with the SD module and follow those instructions in addition to the instructions in this topic To install the SD module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all ...

Страница 91: ...the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the SD module and follow those instructions in addition to the instructions in this topic To remove the SD module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cord...

Страница 92: ...RAID Super Capacitor Module The ThinkServer RAID Super Capacitor Module protects the cache memory on the installed ThinkServer RAID Adapter You can purchase a ThinkServer RAID Super Capacitor Module from Lenovo For a list of ThinkServer options go to http lenovoquickpick com usa home thinkserver rack and tower server Installing the ThinkServer RAID Super Capacitor Module Attention Do not open your...

Страница 93: ...s the ThinkServer RAID Super Capacitor Module to any unpainted surface on the outside of the server Then take the ThinkServer RAID Super Capacitor Module out of the package 5 Locate the place for installing the Super Capacitor Module in the server See Server components on page 23 6 Install the Super Capacitor Module into the holder Figure 38 Installing the Super Capacitor Module into the holder 7 ...

Страница 94: ... remove the ThinkServer RAID Super Capacitor Module do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 55 3 Remove the server cover See R...

Страница 95: ...tive devices on page 54 first and carefully perform the operation Installing a PCIe card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To install a PCIe card on the riser...

Страница 96: ...ater remove the PCIe card and need the bracket to cover the place Figure 43 Removing a PCIe slot bracket 7 Touch the static protective package that contains the PCIe card to any unpainted surface on the outside of the server Then take the PCIe card out of the package Note Carefully handle the PCIe card by its edges 82 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 97: ...with the PCIe card to the system board See Replacing the riser card assembly on page 122 What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 131 Then continue with the following procedure to install the PCIe card driver if required Removing a PCIe card Attention Do not open your server or a...

Страница 98: ...ure 46 Pivoting the card latch to the open position 6 Grasp the PCIe card by its edges and carefully pull it out of the PCIe slot on the riser card assembly Note The PCIe card might fit tightly into the PCIe slot If necessary alternate moving each side of the PCIe card a small and equal amount until it is completely removed from the slot Figure 47 Removing the PCIe card 7 Install a new PCIe card t...

Страница 99: ...Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes The optical module and the PCIe card might look different from the illustration in this topic Before you install the optical module ensure that the PCIe card that requires the optical module is installed in the server See Installing a PCIe card on page 81 To insta...

Страница 100: ...l module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note The optical module and the PCIe card might look different from the illustration in this topic To remove the op...

Страница 101: ...e optical module 4 If you are instructed to return the old optical module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 131 Chapter 6 Replacing hardware 87 ...

Страница 102: ...o the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 55 3 Remove the server cover See Removing the server cover on page 55 4 Touch the stati...

Страница 103: ...uctions in addition to the instructions in this topic To remove the intrusion switch do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 5...

Страница 104: ...any documentation that comes with the heat sink and follow those instructions in addition to the instructions in this topic To install or replace a heat sink do the following 1 Remove all external media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your se...

Страница 105: ...en lift the heat sink off the system board 8 Lay aside the old heat sink Touch the static protective package that contains the new heat sink to any unpainted surface on the outside of the server Then take the new heat sink out of the package Notes If you are replacing a heat sink use a cleaning pad that might come with the new heat sink to wipe the thermal grease from the top of the microprocessor...

Страница 106: ... section To complete the installation or replacement go to Completing the parts replacement on page 131 Installing or replacing the microprocessor This topic provides instructions on how to install or replace the microprocessor Installing the second microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines ...

Страница 107: ...es and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 55 3 Remove the server cover See Removing the server cover on page 55 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 58 5 Locate the micropr...

Страница 108: ... 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 9 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not touch the pins on the microprocessor socket and the gold contacts on the bottom o...

Страница 109: ...e correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket Figure 59 Installing the microprocessor 11 Remove the plastic microprocessor socket cover Store the microprocessor socket cover in case that you later remove the microprocessor and need the socket cover to protect the pins on the socket Note Do not remove the socket cover until you install a microproc...

Страница 110: ...talling or replacing a heat sink on page 90 What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 131 Replacing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 53 CAUTION The heat...

Страница 111: ...nnect all cables that are connected to the server 2 Prepare your server See Removing or extending the server from the rack cabinet on page 55 3 Remove the server cover See Removing the server cover on page 55 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 58 5 Remove the heat sink See Installing or replacing a heat sink on page 90 6 Locate the microprocessor s...

Страница 112: ...ld microprocessor on a static protective surface Notes a Do not touch the gold contacts on the bottom of the microprocessor b Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 64 Removing the microprocessor 9 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside...

Страница 113: ...essor Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces ...

Страница 114: ...owing methods to apply appropriate amount of thermal grease to the top of the newly installed microprocessor in the shape of a cross or a circle as shown Either too much or too less application of thermal grease can cause a thermal problem due to imperfect contact with the components Notes Do not touch the thermal grease Keep the thermal grease off the system board Figure 68 Applying the thermal g...

Страница 115: ... a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Notes To maintain the EMI integrity and cooling of the server install a new power supply as soo...

Страница 116: ...t your index finger and thumb into the holes in the metal shield that protects the bay and pull the shield out of the chassis Store the shield in case that you later remove the power supply and need the shield to cover the bay Figure 69 Removing the protective shield for the power supply bay 3 Note the orientation of the new hot swap redundant power supply and then slide the new hot swap redundant...

Страница 117: ...upply Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the hot swap redundant power supply and follow those instructions in additi...

Страница 118: ...nes on page 53 You can install or replace a hot swap hard disk drive without turning off the server which helps you avoid significant interruption to the operation of the system For a list of ThinkServer hard disk drive options go to http lenovoquickpick com usa home thinkserver rack and tower server The EMI integrity and cooling of the server are protected by having all drive bays covered or occu...

Страница 119: ...you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic are based on server models with 3 5 inch hot swap hard disk drives For other models the replacement procedure is si...

Страница 120: ...isk drive 5 Slide the new hot swap hard disk drive into the drive bay from the front until it snaps into position and then completely close the handle Figure 75 Installing the hot swap hard disk drive 6 Check the hot swap hard disk drive status LEDs to ensure that the hard disk drive is operating correctly You might have to restart the server for the newly installed hard disk drive to be recognize...

Страница 121: ...ult in overheating or component damage To maintain the EMI integrity and cooling of the server install a new drive as soon as you remove the failing one or the dummy tray Before you begin review the following drive installation rules Follow the order of the drive bays when installing a drive See Server components on page 23 to locate the hard disk drive bays in your server For RAID configuration t...

Страница 122: ...e server on page 17 2 Press the release button 1 to open the handle of the dummy hard disk drive tray 1 Figure 76 Opening the handle of the dummy hard disk drive tray 3 Pull the handle and carefully slide the dummy hard disk drive tray out of the front of the chassis Figure 77 Removing the dummy hard disk drive tray 4 Touch the static protective package that contains the 2 5 inch drive to any unpa...

Страница 123: ... 6 Align the two screw holes in the 2 5 inch drive with the corresponding holes in the drive adapter Then install the two screws to secure the 2 5 inch drive to the drive adapter Figure 79 Installing the screws to secure the 2 5 inch drive to the drive adapter 7 Position the drive adapter with the 2 5 inch drive into the 3 5 inch drive bracket Chapter 6 Replacing hardware 109 ...

Страница 124: ...he drive status LEDs to ensure that the 2 5 inch drive is operating correctly You might have to restart the server for the newly installed 2 5 inch drive to be recognized See Hot swap drive status LEDs on page 36 If the 2 5 inch drive is faulty reinstall or replace it until it is operating correctly 11 Save the removed dummy hard disk drive tray in case that you later remove the 2 5 inch drive and...

Страница 125: ...mputer for reference To replace a 2 5 inch drive from a 3 5 inch hard disk drive bay do the following 1 Locate the appropriate hard disk drive bay See Front view of the server on page 17 2 Press the release button 1 to open the handle of the 3 5 inch drive bracket 1 Figure 82 Opening the handle of the 3 5 inch drive bracket 3 Pull the handle and carefully slide the bracket with the 2 5 inch drive ...

Страница 126: ...rive adapter with the 2 5 inch drive from the bracket Figure 84 Removing the screws that secure the 2 5 inch drive and the drive adapter 5 Remove the two screws that secure the 2 5 inch drive Figure 85 Removing the screws that secure the 2 5 inch drive 112 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 127: ...ore reading and understanding Safety information on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser p...

Страница 128: ...k cabinet on page 55 3 Remove the server cover See Removing the server cover on page 55 4 Locate the optical drive or dummy optical drive See Server components on page 23 5 If you are replacing the optical drive disconnect the signal cable and the power cable from the rear of the optical drive Press the release button inward and then slide the optical drive out from the front of the server Figure ...

Страница 129: ...r the optical drive on the system board See System board components on page 31 10 If you are instructed to return the old optical drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts repl...

Страница 130: ...disk drive backplane Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes The hot swap hard disk drive backplane is sensitive to ESD Ensure that you read and understand Ha...

Страница 131: ...ackplane and then disconnect all the cables from the backplane 8 Press the two latches 1 in the direction as shown until the latches are disengaged from the chassis Carefully lift the backplane straight up a little bit so that the small hooks on the chassis are aligned with the corresponding holes in the backplane Then move the backplane to the rear of the chassis to release the backplane from the...

Страница 132: ...all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 131 Replacing a system fan Attention Do not open your server or attempt any repair before reading and understanding Safety information on page ...

Страница 133: ...cooling shroud on page 58 5 Locate the system fans See Server components on page 23 6 Disconnect the cable of the system fan from the system fan connector on the system board Grasp the top of the system fan with your index finger and thumb and then lift the system fan out of the server Figure 93 Removing the system fan 7 Touch the static protective package that contains the new system fan to any u...

Страница 134: ...e following procedure show the front panel board for 3 5 inch hard disk drives For the front panel board for 2 5 inch hard disk drives the replacement procedure is similar The front panel board is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 54 first and carefully perform the operation To replace the front panel board do the following 1 R...

Страница 135: ...sis Figure 95 Removing the front panel board 7 Touch the static protective package that contains the new front panel board to any unpainted surface on the outside of the server Then take the new front panel board out of the package Note Carefully handle the front panel board by its edges Chapter 6 Replacing hardware 121 ...

Страница 136: ...eplacement go to Completing the parts replacement on page 131 Replacing the riser card assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 53 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation t...

Страница 137: ...d such as an Ethernet card installed on the riser card assembly record the cable connections and then disconnect all cables from the card to completely remove the riser card assembly out of the chassis Then remove the PCIe card from the riser card assembly See Removing a PCIe card on page 83 7 Remove the two screws that secure the failing riser card Then remove the failing riser card from the brac...

Страница 138: ...to the chassis until it is fully seated Figure 100 Installing the riser card assembly 12 Reinstall any parts or reconnect any cables that you have removed 13 If you are instructed to return the old riser card assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate s...

Страница 139: ...ithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace the coin cell battery do the following Note After you replace the coin cell battery you must reset passwords...

Страница 140: ...mplete the replacement go to Completing the parts replacement on page 131 Note After you replace the system board battery you must reset passwords reset system date and time and reconfigure the server See Chapter 5 Configuring the server on page 41 For service technician only replacing the system board Attention This procedure must be performed only by trained service personnel of Lenovo Do not op...

Страница 141: ... page 55 3 Remove the server cover See Removing the server cover on page 55 4 Remove the cooling shroud See Removing the cooling shroud on page 58 5 Remove the system fans See Replacing a system fan on page 118 6 Record the component locations cable connections and cable routing in the server 7 Remove the two riser card assemblies See Replacing the riser card assembly on page 122 8 Remove all memo...

Страница 142: ...ut of the chassis Note Carefully handle the system board by the release pin 1 and the lifting handle 2 1 2 Figure 103 Removing the system board 16 Place the old system board on a clean flat and static protective surface Touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then take the new system board out of the package 128 T...

Страница 143: ...pins must be kept as clean as possible 19 Use a cleaning pad to wipe the thermal grease from the heat sinks and the top of the microprocessors Dispose of the cleaning pad after all of the thermal grease is removed 20 Use one of the following methods to apply appropriate amount of thermal grease to the top of the microprocessors in the shape of a cross or a circle as shown Either too much or too le...

Страница 144: ... system board do the following 1 Close the microprocessor retainer Close the small handle 1 first and then close the small handle 2 Ensure that the retainer is locked into position and the new microprocessor is securely seated in the socket Note There are two marks on the microprocessor retainer Ensure that you close the small handle marked with first and then close the small handle marked with Al...

Страница 145: ...ling the server cover and reconnecting cables Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 53 This topic provides instructions on how to reinstall the server cover and reconnect cables to your server Attention For proper cooling and airflow reinstall the server cover before turning on the server Opera...

Страница 146: ...ords last Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives Updating the server configuration When you turn on the server for the first time after you install remove or replace a device you might need to update the server configuration Some optional devices have device drivers ...

Страница 147: ...se the Lenovo ThinkServer Deployment Manager program see Lenovo ThinkServer Deployment Manager on page 13 To update your system firmware see Updating the firmware on page 51 Chapter 6 Replacing hardware 133 ...

Страница 148: ...134 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 149: ...re to see if the problem could be solved 6 View the system event log to diagnose problems See Viewing the system event log on page 136 7 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 8 Download and use a diagnostic program to diagnose problems See Lenovo ThinkServer Diagnostics on page 14 9 Refer to Basic troubleshooting tables on page 136 and ...

Страница 150: ... Replacing hardware on page 53 Symptom Action The operating system installation program continuously loops Make more space available on the hard disk drive The Lenovo ThinkServer Deployment Manager program cannot start the operating system medium Ensure that the operating system medium is supported by the Lenovo ThinkServer Deployment Manager program version your are using For a list of supported ...

Страница 151: ...ve with the shiny side facing down 2 Ensure that the disc surface is clean and not scratched 3 Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using the product 4 Restart the disc player program 5 Restart the server 6 Run any optical drive diagnostic programs if you have 7 Reinstall the optical drive and reconnect cables 8 Re...

Страница 152: ...r the backplane a Replace the affected backplane signal cable b Replace the affected backplane Multiple hard disk drives fail 1 Ensure that the cable connection is correct See Connecting the cables on page 37 2 Reconnect the power cables 3 Reconnect the signal cables 4 Replace the affected signal cables 5 If you suspect a problem with the backplane replace the affected backplane Memory module prob...

Страница 153: ...bsequent steps you should check after using the information in this topic Symptom Action All or some keys on the keyboard do not work 1 Ensure that The USB keyboard cable is securely connected to a USB connector on the server If the USB keyboard is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server No keys are stuck The USB controller is enabled in th...

Страница 154: ...ce is connected to a USB hub disconnect the device from the hub and connect it directly to the server The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 41 2 Restart the server 3 Replace the USB device 140 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 155: ... Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information and services to he...

Страница 156: ... be at your product when you call Have the following information available Machine type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following ...

Страница 157: ...ty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries migh...

Страница 158: ...144 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 159: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Страница 160: ...um internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support if...

Страница 161: ...ughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a che...

Страница 162: ... because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety If Lenov...

Страница 163: ...thin each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collective systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for...

Страница 164: ...duct meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE 150 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 165: ...lations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the Lenovo ThinkServer machine types 70D6 70D7 70D8 and 70D9 The latest compliance information is available at http www lenovo com compliance Federal Communications Commi...

Страница 166: ...ification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed ...

Страница 167: ...tionen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen durchzuführen und dafür aufzukommen Nach dem EMVG Geräte dürfen an Orten für die sie n...

Страница 168: ...ut ENERGY STAR ratings for Lenovo servers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your server you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR ...

Страница 169: ... Low power memory states Appendix A Notices 155 ...

Страница 170: ...156 ThinkServer RD350 User Guide and Hardware Maintenance Manual ...

Страница 171: ...t 131 D devices handling static sensitive 54 DIMM installation rules 60 installing 64 removing 66 documentation using 141 drive installing 107 replacing 107 E Ethernet connectivity features 9 Ethernet connector Setup Utility program 46 Ethernet status LED 22 exiting Setup Utility program 46 expansion slots features 9 export classification notice 151 external tape drive connect 116 F features 7 Len...

Страница 172: ...ID 21 Network status 19 power status 20 power supply status 37 system health 20 Lenovo Partner Pack for Microsoft System Center Operations Management software 12 Lenovo ThinkServer Deployment Manager software 13 Lenovo ThinkServer Deployment Manager program features 13 Lenovo ThinkServer Energy Manager software 14 Lenovo ThinkServer Power Planner software 14 Lenovo ThinkServer System Manager softw...

Страница 173: ...system board 126 system fan 118 riser card assembly replacing 122 road map server setup 5 S Save Exit menu Setup Utility program 43 SD module installing 76 removing 77 serial number label locations 15 server components locations 23 server configuration updating 132 server cover installing 131 removing 55 server documentation 2 server package 7 server setup road map 5 service getting 141 setting ch...

Страница 174: ...ment Manager program problems 136 memory module problems 138 optical drive problems 136 status and diagnostic LEDs 135 system event log 136 troubleshooting procedure 135 TSM Premium module installing 67 removing 68 TSM Settings menu Setup Utility program 43 turning off the server 39 turning on the server 39 TÜV gloss statement 151 U updating firmware 51 server configuration 132 the BIOS 47 updatin...

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