
LAUNCH
X-431 Torque 5 User Manual
46
following:
Workshop
Technician
golo users
The display tablet is allowed to launch remote diagnosis with other diagnostic
tools (including but not limited to the X-431 Torque Link) of Launch family, which
are equipped with this module.
5.3.2.1 Request remote help
Note: Before performing this operation, please make sure the following are met:
Turn on the vehicle power supply.
The tablet should be properly connected to the vehicle’s DLC and a successful
communication is required.
In process of remote diagnosis, please note the following things:
You are not suggested to execute any actions.
The partner is not allowed to save any diagnostic reports or records on your
tablet.
Once you received the report from the partner, tap
View Report
to view details. All
diagnostic reports are saved under the
Remote Reports
tab of
Report
on the Job
Menu screen.
There are 4 ways available for requesting remote help:
Via “Contacts”
Tap
Contacts
. Input the partner’s user name and tap
Search
, the following
screen will appear:
Note: If the partner is added into the Contacts, directly tap it to enter the instant
messaging screen.