TracVision Antenna Problem
If the TracVision antenna is faulty, you will not be able to receive
high-speed broadband Internet downloads via satellite. To verify
that the TracVision antenna is the problem, check your satellite
TV reception. If you’re unable to receive satellite TV signals from
the same TracVision antenna, refer to your
TracVision Owner’s
Manual
or
Technical Manual
for further troubleshooting
instructions.
Local Area Networking Problem (Using WiFi Access)
If your 802.11b/g-configured computers cannot link with the
server via a wireless access, there may be a problem with your
wireless network. To verify that the wireless network
configuration is the problem, connect your computer directly to
the server by following the steps below.
1. Disconnect your wireless access point from the
Ethernet switch.
2. Connect one end of a straight RJ45 cable to a
10/100BaseT LAN port on your computer.
Connect the other end to an available numbered
port on the switch.
3. Restart your computer.
If you are now able to use the system, there is a problem with
your wireless network setup or the wireless access point. Please
refer to the owner’s manual for your 802.11b/g equipment.
Server Connection Problem
If the TracNet DHCP was unable to assign a valid IP address to
your networked computer, your computer will assign a
meaningless default value. As a result, your computer will not be
able to communicate with the server. To fix this problem, first try
restarting your networked computer. If the problem persists,
follow the instructions in the next three sections.
54-0272-01
40
TracNet 3.0 User’s Guide
Your networked computer’s web
browser must
NOT
be set to
“Proxy” when using the TracNet
system.
