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also chap. 7.4, 7.5. To start the
program faster, we recommend setting
up a shortcut on the desktop.
Windows:
Executing of *.exe file is blocked from
administrator or from antivirus
software.
An active anti-virus program may
cause the anti-virus program to block
the AutoRun feature.
Check in Task Manager if
“WirelessMediaMain.exe” is
running.
Connect Sensor-button TOUCH to
USB, check in Device Manager, if
relevant HID drivers (mouse, HID
compatible device) are active.
Activate or update drivers.
De-activate the antivirus software,
when running Klick & Show or
configure it accordingly: a
ctivate
the AutoRun function in the
antivirus program configuration.
Mac:
Check in
preferences“\Security&Privacy“, if
execution of App from “App-store and
identified developers” is permitted.
Using of USB-port on your computer is
blocked by admin, due to corporate
policy.
Change authorization by administrator.
When company policy prevents using
USB-port, you can use external HDMI-
IN port at Base-unit with HDMI-cable.
Perform a Factory-Reset to factory
settings of Click & Show.
Sensor-button TOUCH is defective.
Take another button.
When plugging in the USB stick from
the TOUCH sensor button, a Windows
error message appears.
The USB stick was not previously
"safely removed" and simply removed.
In the Windows error message, click
“Check and Repair” to prevent future
messages.
Always choose Eject Disk
from the context menu of the USB
drive’s icon.
When the Sensor-button TOUCH was
plugged in USB of a Laptop, Software
“WirelessMedia” is starting, but a
message shows: “Connection failed.”
The SSID was changed.
Did not do the pairing
successfully between the Sensor-
button TOUCH and Base-unit.
Pair Sensor-button TOUCH to the Klick
& Show Base-unit by connecting
Sensor-button to either USB port of
Base-unit, and follow OSD-messages.
Please refer to chapter 4.2.
It may possible that there are some old
version “WirelessMedia” files left in the
laptop, which may influence the
performance of the newer
“WirelessMedia” program.
Clean left files of older versions of
Starter-program in Laptop, see chapter
7.6. Run Starter-program, which should
be stored on PC.
Содержание Klick & Show K-10S
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