Kaleidescape Part No. 101-0105-00 Rev 5
Page 123
Kaleidescape Premiere Line Installation Guide
100Base-TX
connection
established between
1000Base-T
components.
Not all pairs were used
when terminating the
Cat5e/Cat6 cable.
Terminate using all eight wires. A 1000Base-T
connection requires that all 4 pairs be
terminated.
Duplicate IP address
1. The static IP address
assigned is within the
DHCP range.
Either change the DHCP range on the DHCP
server (usually the router), or change the static
IP address to be outside the range.
Be careful not to set IP address to the same IP
address as another static device.
2. Two DHCP servers on
the same network.
Eliminate one of the DHCP servers or consult an
IT professional to ensure the network is
configured properly.
3. Two devices assigned
the same static IP
address.
Change the IP address on the device causing
the conflict. This device is very likely newly
added to the network.
Cannot resolve
hostnames with DNS.
1. Incorrect DNS setting
Change DNS setting to a known good setting.
2. DNS server is not
resolving correctly.
Change DNS setting to a known good setting.
Disc menu does not
recognize the player
connection to the
Internet when trying to
use BD-Live.
Network setting
Open the browser interface, select the
SETTINGS
> Component
page, click the
Settings
button for the M-Class player, select
the
NETWORK
tab. Verify that
Allow Internet
Access
is selected.
If a static IP address is used, verify the default
gateway, subnet mask, and DNS servers are
correct.
Problem
Probable Cause
Solution