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Troubleshooting
Ideal HFC Plant Configuration Issues
151
Cable Modem Cannot Establish IP Connectivity
If a cable modem cannot establish IP connectivity, the cause might be one or more of the
following :
!
The DHCP server could not be accessed because the network is down.
!
The DHCP server is down. Ping the DHCP server IP address using the
ping
command to
see if the server is responding.
!
The DHCP server parameters are not properly configured within the CMTS.
A high
IM
value in the flap list can be an indication of DHCP setup issues.
Cable Modem Cannot Successfully Register
If a cable modem cannot successfully register, the cause might be one or more of the
following:
!
The cable modem did not receive a configuration file because:
!
The TFTP server could not be accessed because the network is down.
!
The TFTP server is down.
!
The name of the configuration file provided in the DHCP response was incorrect.
!
The TFTP server IP address provided in the
siaddr
field of the DHCP response was
incorrect.
!
The TFTP server was hosting the maximum number of sessions when the cable
modem requested the configuration file.
!
The CMTS indicated an authentication failure in its REG-RSP message because:
!
The
TFTP Server Timestamp
field in the cable modem’s REG-REQ message differs
from the local time maintained by the CMTS by more than the
CM Configuration
Processing Time
(the maximum time for a cable modem to send a REG-REQ
message following the receipt of the configuration file, which must be a minimum
of 30 seconds).
!
The
TFTP Server Provisioned Modem Address
field in the cable modem’s REG-REQ
message does not match the requesting cable modem’s actual address.
!
The message integrity check (MIC) was not valid because the shared secret between
the CMTS and the provisioning server did not match, which results in an
authentication failure.
!
The MIC was not valid because the configuration file was modified en route
between the provisioning server and the cable modem.
Issue the
show log cable
command to see if the CMTS made an entry for an
authentication failure in the local event log.
Содержание G10 CMTS
Страница 8: ... JUNOSg 3 0 G10 CMTS Hardware Guide viii ...
Страница 18: ... JUNOSg 3 0 G10 CMTS Hardware Guide 2 ...
Страница 34: ...G10 CMTS Hardware Overview JUNOSg 3 0 G10 CMTS Hardware Guide 18 ...
Страница 46: ...DOCSIS Module JUNOSg 3 0 G10 CMTS Hardware Guide 30 Figure 12 DOCSIS Module Front Panel HotSwap ...
Страница 55: ... Hardware Component Overview Chassis Control Module 39 Figure 15 Chassis Control Module Front Panel Eth0 ...
Страница 72: ...Chassis Rear Modules JUNOSg 3 0 G10 CMTS Hardware Guide 56 Figure 21 Hard Disk Module Rear Panel C O M Eth ...
Страница 82: ... JUNOSg 3 0 G10 CMTS Hardware Guide 66 ...
Страница 112: ...Rack Mounting JUNOSg 3 0 G10 CMTS Hardware Guide 96 Figure 25 Air Flow Through Chassis ...
Страница 116: ...Rack Mounting JUNOSg 3 0 G10 CMTS Hardware Guide 100 Figure 29 Rack Fully Populated with Three G10 CMTS Chassis ...
Страница 118: ...Install Power Supplies JUNOSg 3 0 G10 CMTS Hardware Guide 102 Figure 30 Power Supply Installation 1 2 ...
Страница 138: ...Connect to Power Sources JUNOSg 3 0 G10 CMTS Hardware Guide 122 Figure 39 DC Power Transition Module ...
Страница 148: ... JUNOSg 3 0 G10 CMTS Hardware Guide 132 ...
Страница 156: ...Upstream RF Measurement JUNOSg 3 0 G10 CMTS Hardware Guide 140 ...
Страница 188: ... JUNOSg 3 0 G10 CMTS Hardware Guide 172 ...
Страница 196: ...Radio Frequency RF Specifications JUNOSg 3 0 G10 CMTS Hardware Guide 180 ...
Страница 202: ...EIA Channel Plans JUNOSg 3 0 G10 CMTS Hardware Guide 186 ...
Страница 203: ... 187 Part 5 Index Index on page 189 ...
Страница 204: ... JUNOSg 3 0 G10 CMTS Hardware Guide 188 ...
Страница 209: ... Index 193 Index V ventilation 69 89 95 101 124 161 162 167 video servers 7 voltage power supply 27 ...
Страница 210: ... Index JUNOSg 3 0 G10 CMTS Hardware Guide 194 ...