I-O 2677e Ethernet Display User s Guide
Appendix B
82
Replacement Units
Replacement units are shipped from I-
O’s stock of refurbished units, subject to availability.
Replacement units carry the same warranty as remaining on the original product.
I-
O’s COE Repair Policy applies only to warranted product failures. Buyer guarantees payment for non-
warranted product repairs or replacement.
Buyer will pay reasonable labor and handling charges for each product returned for repair which is
found to have no defect.
Return Your Failed Unit
When you return the failed product it must be shipped freight prepaid. Always note the RMA number on
the outside of the package.
Install the Replacement Unit
You are responsible for installing the replacement unit.
After receiving the replacement unit please call I-O Customer Support if any assistance is required.
a
I-O reserves the right to change the terms and conditions of this policy without notice.