I-O 2677e Ethernet Display User s Guide
Troubleshooting
58
•
Cursor or mouse is erratic,
double cursor, random
characters, or characters are
missing.
•
Highlighted fields not brighter
than normal fields.
Check the following:
•
The Configuration Utility on another PC has an
active connection with the 2677e Connection
Manager. End the connection from the PC.
•
The keyboard may be faulty
– try a PC keyboard
if available.
•
The network cabling may be faulty
– check all
cable connections, routers, etc. for proper
connection.
•
Verify the host configuration matches the display
setup.
Adjust the contrast on the monitor.
Keyboard Problems
As a general rule, keyboard problems fall into four categories:
•
Improper configuration
•
Stuck or broken keys
•
Broken keyboard cable connector (either on the cable or the logic unit)
•
Improper installation of the attached keyboard
The 2677e will automatically recognize whether an I-O 122-key 5250 or a 102/103 key PC style
keyboard is attached. If a 122-key keyboard is attached, you will need to enable 122-key keyboard
support in the Control Panel (press F2 from the Connection Manager).
Problem
Solution
•
The keyboard is not
responding, or is dropping
letters.
Exchange the keyboard with another.
•
An ERR: 9000 appears on the
status line
Check the following:
• Verify that the keyboard is securely connected to
the logic unit.
• Press all keys on the keyboard to make sure that
none are stuck.
• Exchange the keyboard with another.
•
A key repeats without being
pressed
Firmly depress and release the key several times if
necessary.
