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Chapter 4 — Troubleshooting and Maintaining the Printer

94

PF2i and PF4i Mid-Range Printer User’s Manual

Troubleshooting the Printer

You may have printer operation, print quality, or printer
communication problems at some time during the life of your printer.
You can easily fix most of the problems you encounter. If you cannot
find the answer to your problem in this section, you may need to
contact Product Support.

Contacting Product Support

Before contacting Intermec Product Support, you may want to visit
the Intermec technical knowledge base (Knowledge Central) at

intermec.custhelp.com

to review technical information or to request

technical support. If you still need help after visiting Knowledge
Central, you may need to call Product Support.

To talk to an Intermec Product Support representative in the U.S.A.
or Canada, call:

1-800-755-5505

Outside the U.S.A. and Canada, go to

www.intermec.com

and click

Contact to find your local Intermec representative.

Before calling Intermec Product Support, make sure you have the
following information ready:

•

Printer serial number

•

Firmware type and version

•

Ethernet, wireless, or serial port settings

You can find all of the information listed above in the printer menu
system or on a test print page.

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Содержание EasyCoder PF2i

Страница 1: ...PF2i PF4i Mid Range Printer User s Manual ...

Страница 2: ...ertification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Kimdura is a registered trademark of Kimberly Clark Valeron is a registered trademark of Valéron Strength Films an ITW Company The name Centronics is wholly owned by GENICOM Corporation TrueDoc is a registered trademark of Bit...

Страница 3: ...r s manuals Incorporated the EasyLAN User s Guide P N 1 960590 03 and the EasyCoder Printer RFID User s Guide P N 934 008 002 into this manual Removed configuration information from the EasyLAN Ethernet Interface Kit Installation Instructions P N 1 960589 01 and the EasyLAN Wireless Interface Kit Installation Instructions P N 1 960610 04 and added it to this manual Added information to support the...

Страница 4: ...on on Intermec Ready To Work Indicator added New method for returning to factory default added More bar codes supported 01 10 2003 Revised to support IPL v2 10 Information about EasyLAN Wireless interface added 00 5 2003 Supports original IPL version v2 00 Version Number Date Description of Change ...

Страница 5: ...Parts of the Printer 2 Selecting a Printer Language 3 Understanding the Control Panel 5 Understanding the Buttons 5 Understanding the LEDs 6 Understanding the Screen 6 Understanding the Printer Sounds 7 Loading Media 7 Loading Media for Tear Off Printing 8 Loading Tear Off Media With Quick Load Guides 14 Loading Media for Peel Off Printing 16 Loading Media for Cut Off Printing PF4i Only 24 Loading...

Страница 6: ... Host Port 58 Connecting a USB Hub to the USB Host Port 59 3 Configuring the Printer 61 Configuring Your Printer 62 Configuring Your Printer From the Screen 62 Configuring Your Printer From the Printer Home Page 64 Configuring Communications Settings 65 Configuring Media Settings 65 Configuring RFID Settings PF2i With RFID Option 66 Configuring Print Engine Settings 67 Configuring Web Shell Settin...

Страница 7: ...olutions 99 Resetting the Printer 104 Adjusting the Printer 105 Adjusting the Pressure Arm 106 Adjusting the Label Stop Sensor 107 Adjusting the Printhead Pressure 111 Adjusting the Ribbon Break Shaft 112 Installing Quick Load Guides 112 Maintaining the Printer 115 Cleaning the Printer 115 Cleaning the Exterior of the Printer 116 Cleaning the Media Guides 116 Cleaning the Printhead 118 Replacing t...

Страница 8: ...Menu 157 Fingerprint Media Menu 158 Fingerprint Print Defs Menu 159 IPL Setup Menus 160 IPL Main Level Setup Menu 160 IPL Ser Com Menu 160 IPL COM Menu 160 IPL Network Menu 161 IPL RFID Menu 161 IPL Test Service Menu 161 IPL Media Menu 162 IPL Configuration Menu 162 D Advanced Configuration 163 Printer File System Fingerprint 164 Device Tree Structure 164 Devices and Directories 164 Customizing th...

Страница 9: ...Contents PF2i and PF4i Mid Range Printer User s Manual ix I Index 171 ...

Страница 10: ...Contents x PF2i and PF4i Mid Range Printer User s Manual ...

Страница 11: ...s you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Note Notes either provide extra information about...

Страница 12: ...mec com to download our current manuals Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Interm...

Страница 13: ...Printer Language IPL Developer s Guide Intermec Printer Language IPL Command Reference Manual DSim Programmer s Guide ZSim Programmer s Guide The Intermec website at www intermec com contains our documents that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example...

Страница 14: ...Before You Begin xiv PF2i and PF4i Mid Range Printer User s Manual ...

Страница 15: ...ter to familiarize yourself with the PF2i and PF4i printers This chapter contains these sections Learning About the Printer Loading Media Loading Ribbon Printing a Test Label Creating and Printing Labels Printing on RFID Media PF2i Only ...

Страница 16: ...he PF2i and PF4i include integrated USB RS 232 and Ethernet interfaces and can easily adapt to changes in host environments or applications The PF2i and PF4i support a maximum print width of 2 or 4 inches respectively Throughout this manual both models of the printer are referred to as printer unless otherwise noted Identifying the Parts of the Printer Use this section to familiarize yourself with...

Страница 17: ...tion AC power cord socket USB interface Machine label Ethernet interface Printer Language Descriptions Printer Language Description Fingerprint Intermec Fingerprint is a BASIC inspired printer resident programming language you use to design label formats and write custom printer application software Intermec Printer Language IPL IPL is an easy to use programming language that lets you design downl...

Страница 18: ...rom the Setup menu The way that you access the command language menu depends on which language you are currently running You can also change the printer language from the printer s home page For help see Configuring Your Printer From the Printer Home Page on page 64 Changing the Printer Language From the Setup Menu Language How to Access the Command Language Menu IPL Go to SETUP TEST SERVICE CMD L...

Страница 19: ...or disable individual buttons For help see the Intermec Fingerprint Developer s Guide Understanding the Function Buttons Button Name Button Description Print Feeds or pauses a print job Reprints the last printed label Pause P Pauses and resumes printing Pause Shift P S Stops a Fingerprint application Setup E Enters Setup mode Feed F Feeds a blank label or other media type Feed Shift F S Perform a ...

Страница 20: ...lid green The printer is ready Flashing green The printer is communicating Solid red There is a printer error For more information see Troubleshooting the Printer on page 94 Intermec Ready to Work Indicator Off The Intermec Ready to Work Indicator is off when the printer is in Setup mode you pressed T on the keypad is in Information mode after you press the I button firmware is being upgraded Soli...

Страница 21: ...e an audio alarm For help see the Intermec Printer Language IPL Developer s Guide If you are running Fingerprint the printer beeps when you press a button You can also use a Fingerprint command to turn off this beep the printer beeps when an error occurs you can use Fingerprint commands to specify the frequency and duration of beeps for different conditions or even make the printer play simple mel...

Страница 22: ...nsitivity Loading Media for Tear Off Printing In tear off or straight through printing mode you manually tear off the media against the printer s tear bar In tear off mode use these types of media Non adhesive continuous stock Self adhesive continuous stock with liner Self adhesive labels with liner Tickets with gaps gap stock with or without perforations Tickets with black marks mark stock with o...

Страница 23: ...Chapter 1 Using the Printer PF2i and PF4i Mid Range Printer User s Manual 9 To load media for tear off printing 1 Open the media cover 2 To raise the printhead turn the printhead lift lever clockwise ...

Страница 24: ...10 PF2i and PF4i Mid Range Printer User s Manual 3 Remove any empty core from the media supply hub 4 Fit a new roll of media on the supply hub Adjust the edge guide so the roll becomes flush with the center section 2 1 4 3 2 1 4 3 ...

Страница 25: ...er 1 Using the Printer PF2i and PF4i Mid Range Printer User s Manual 11 5 Route the media through the print mechanism and push it toward the center section as far as it goes Route the Media Media Path bw fw ...

Страница 26: ...Printer 12 PF2i and PF4i Mid Range Printer User s Manual 6 To lower the printhead turn the printhead lift lever counter clockwise 7 Adjust the position of the green edge guide so the media is guided with a minimum of play ...

Страница 27: ... 1 Using the Printer PF2i and PF4i Mid Range Printer User s Manual 13 8 Close the media cover 9 Press the Print button to advance the media and adjust the media feed Tear off the media by pulling it downwards ...

Страница 28: ... quick load guides to make loading media for tear off printing easier To order quick load guides contact your Intermec representative For help installing the Quick Load guides see Installing Quick Load Guides on page 112 To load tear off media with quick load guides 1 Open the media cover 2 Remove any empty core from the media supply roll post 2 1 4 3 ...

Страница 29: ...4i Mid Range Printer User s Manual 15 3 Fit a new roll of media on the supply post Adjust the edge guide so the roll becomes flush with the center section 4 If necessary adjust the outer quick load guide to fit the width of the media 2 1 4 3 ...

Страница 30: ...can only be used for self adhesive labels with liner cannot be performed with optional quick load guides installed sets high demands on the media such as label stiffness release characteristics of the adhesive and liner and resistance against electrostatic charging Consult your media supplier or test the media to make sure that it is suitable for your application may limit registration performance...

Страница 31: ...Chapter 1 Using the Printer PF2i and PF4i Mid Range Printer User s Manual 17 To load media for peel off printing 1 Open the media cover 2 Turn the printhead lift lever clockwise to raise the printhead ...

Страница 32: ... 1 Using the Printer 18 PF2i and PF4i Mid Range Printer User s Manual 3 Pull out the handle to collapse the takeup hub and then remove any liner 4 Remove any empty core from the media supply roll post 2 1 4 3 ...

Страница 33: ...oll of media on the supply post Fold up and adjust the edge guide so the roll becomes flush with the center section 6 Remove labels from the first 50 cm 20 in of the liner Route the liner through the print mechanism and push it inward toward the center section as far as it goes 2 1 4 3 bw fw ...

Страница 34: ...he Printer 20 PF2i and PF4i Mid Range Printer User s Manual 7 Route the liner around the tear bar and the liner drive roller and back under the print mechanism and guide shafts Route the Liner Media and Liner Path bw fw ...

Страница 35: ...2i and PF4i Mid Range Printer User s Manual 21 8 Insert the start of the liner under the lip of the takeup hub and then rotate the hub counterclockwise a few turns to wind up some of the liner Wind Up the Liner Media and Liner Path ...

Страница 36: ...Printer 22 PF2i and PF4i Mid Range Printer User s Manual 9 Turn the printhead lift lever counterclockwise to engage the printhead 10 Adjust the position of the green edge guide so the media is guided with a minimum of play ...

Страница 37: ...ss T to enter the Setup menu b If you are using Fingerprint go to PRINT DEFS LTS LTS ADJUST If you are using IPL go to CONFIGURATION LTS CALIBRATION and press E c Press E to self calibrate the LTS d When you are prompted remove your test label e Press E 13 Your printer is configured for Peel Off mode Press T to exit the Setup menu 14 Press the Print button to advance the media and adjust the media...

Страница 38: ...kness between 60 and 175 μm roughly corresponding to a paper weight of 60 to 175 grams m2 basis weight 40 to 120 lb should not be used to cut through labels because the adhesive sticks to the shears which can damage the cutter can be used with both standard edge guide and the quick load guides You can also install an optional label taken sensor so that the next copy in the batch is not printed unt...

Страница 39: ...apter 1 Using the Printer PF2i and PF4i Mid Range Printer User s Manual 25 3 Turn the printhead lift lever clockwise to raise the printhead 4 Remove any empty core from the media supply roll post 2 1 4 3 ...

Страница 40: ... s Manual 5 Fit a new roll of media on the supply post Adjust the edge guide so the roll becomes flush with the center section 6 Route the media through the print mechanism and cutter Then push it towards the center section as far as it will go Route the Media 2 1 4 3 ...

Страница 41: ...Chapter 1 Using the Printer PF2i and PF4i Mid Range Printer User s Manual 27 Media Path 7 Turn the printhead lift lever counterclockwise to engage the printhead ...

Страница 42: ...ter 1 Using the Printer 28 PF2i and PF4i Mid Range Printer User s Manual 8 Adjust the position of the green edge guide so the media is guided with a minimum of play Lock with the nut 9 Close the media cover ...

Страница 43: ...nter PF2i and PF4i Mid Range Printer User s Manual 29 10 Close the cutter while pulling the media tight 11 Press the Print button to advance the media and adjust the media feed The labels can be collected on an optional tray ...

Страница 44: ... special ink coated ribbon The printer can use transfer ribbon rolls wound with the ink coated side facing either outward or inward Thermal transfer printing lets you use a wide range of receiving face materials and provides a durable printout that is less vulnerable to external influences such as oil chemicals heat and sunlight than direct thermal printing Make sure to select ribbon that matches ...

Страница 45: ...Chapter 1 Using the Printer PF2i and PF4i Mid Range Printer User s Manual 31 To load ribbon 1 Open the media cover 2 Turn the printhead lift lever clockwise to raise the printhead ...

Страница 46: ...PF4i Mid Range Printer User s Manual 3 If necessary remove any used ribbon and empty ribbon cores 4 Slide the ribbon roll onto the supply hub so the ink coated side faces down when the ribbon is routed through the print mechanism bw fw bw fw ...

Страница 47: ...al 33 5 Route the ribbon through the print mechanism above the transparent upper LSS guide and pull out approximately 20 cm 8 in of ribbon leader 6 Without releasing the ribbon turn the printhead lift lever counterclockwise to engage the printhead and lock the ribbon bw fw ...

Страница 48: ...id Range Printer User s Manual 7 Slide the empty cardboard core onto the ribbon rewind hub so the ribbon is wound up when the hub rotates counterclockwise 8 Turn the printhead lift lever clockwise to raise the printhead and release the ribbon bw fw ...

Страница 49: ...nd PF4i Mid Range Printer User s Manual 35 9 Manually advance the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight 10 Turn the printhead lift knob counterclockwise to engage the printhead ...

Страница 50: ...u are using Fingerprint go to Media Paper Type Transfer If you are using IPL go to Media Paper Type TTR c Press E d Press T to exit the Setup menu Printing a Test Label You can print a test label perform a testprint to make sure that your printer is working properly get your printer s setup hardware and network information get RFID tag information check print quality and determine which adjustment...

Страница 51: ...ar codes Setup Info Contains current configuration parameters stored in the printer s memory defined pages defined formats defined graphics defined fonts and any installed printer options Hardware Info Contains printer memory information printer mileage printhead settings firmware checksum program and version number RFID Test Label Prints an RFID test label that includes the tag type name Network ...

Страница 52: ...rmation about the printer model program version print speed and media sensitivity setup Format All Print Formats Contains a single format that you can use to evaluate the print quality of a particular format This option prints labels for all the formats stored in the printer s memory Page All Print Pages Tests the ability of the printer to receive and print single or multiple pages of label data t...

Страница 53: ...ted The slight thickness of this part of the label may affect print quality For thermal transfer labels Intermec recommends using a high quality ink ribbon such as TMX 2304 or TMX 1500 To achieve the best possible print quality follow these guidelines After you load RFID media restart the printer or run a TESTFEED to let the printer identify the RFID media type If necessary modify the TAGADJUST va...

Страница 54: ...set to 565 You may need to adjust this value depending on the type of media you choose To write to Gen 2 RFID tags set the start and length parameters of the RFID tag field setup command a to even numbers For help configuring RFID parameters see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual ...

Страница 55: ...41 2 Connecting the Printer This chapter contains these sections Connecting the Printer to Your PC Connecting the Printer to Your Network Connecting Peripherals to the USB Host Port ...

Страница 56: ... serial port to send commands directly to the printer through a terminal connection for instance with Telnet Before you can establish a serial connection make sure that the settings on the PC match those of your printer Serial Port Settings on the Printer Parameter Default Setting Baud rate 9600 Data bits IPL or Character length Fingerprint 8 Parity None Stop bits 1 RTS CTS Fingerprint only Disabl...

Страница 57: ...at ships with the printer To make sure you have the latest version of InterDriver you may want to go to the downloads page for the printer on the Intermec website at www intermec com To connect the printer to a PC through the USB port 1 Download and install the InterDriver software on your PC 2 Connect the USB cable to the Type B connector on the back of the printer and connect the other end to yo...

Страница 58: ...r port on the back of the printer and connect the other end of the cable into a parallel port on the PC Connecting the Printer to Your Network You can connect your printer to your network using the integrated Ethernet interface optional 802 11 wireless interface These network interfaces provide features such as security FTP server web server and Alert handling Setting Up Ethernet Communications Us...

Страница 59: ...r printer s back plate 3 Turn your printer off and then on 4 Enter Information mode by pressing the I button The printer displays interface information in five second intervals Note the IP address displayed under I O net1 5 On your PC start your web browser 6 Enter the IP address of your printer in the address field and press Enter Your printer home page appears 7 When you are prompted to enter a ...

Страница 60: ...sing Fingerprint 1 Connect the printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 2 Send the following commands to permanently assign the IP address subnet mask default router and name server setup network IP selection manual setup network IP address xxx xxx xxx xxx setup network netmask xxx xxx xxx xxx setup network default route...

Страница 61: ...press Enter The home page of the printer appears Setting Up 802 11 Radio Communications If your printer has an optional 802 11 b g radio you can transfer and receive data using wireless communications This manual assumes that you have already set up your wireless communications network including your access points This section describes how to set up wireless security on your printer The printer s...

Страница 62: ...n For help see Configuring Your Printer With Commands Sent From Your PC on page 86 To set up the printer for 802 11 communications using PrintSet 1 Download and install PrintSet on your PC 2 Connect one end of the serial cable to your printer and connect the other end to your PC 3 If necessary change the serial port settings on your PC to match your printer 4 On your PC start PrintSet 5 In the Gen...

Страница 63: ...e the correct SSID and authentication modes For help see the next section Configuring 802 11 Wireless Security Using Fingerprint or Configuring 802 11 Wireless Security Using IPL on page 53 5 If you are using certificates for validation Intermec recommends testing first without the certificate Only after performing this test should you transfer the certificate to the printer The printer can accept...

Страница 64: ...g commands to configure the WEP keys The following example sets WEP key 1 to 01234 and enables WEP key 1 setup wlan WEP1 0x3031323334 setup wlan WEP_KEY 1 setup wlan ACTIVE 1 setup write wlan uart1 To configure the printer to use WPA PSK or WPA2 PSK mode 1 Send the following commands to login as an admin and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx ...

Страница 65: ...nd set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character 2 Send one of the following WPA WPA2 ON commands to set up WPA 802 1x or WPA2 802 1x authentication You should also send the WPA_PSK command that do...

Страница 66: ...ommands The PAC setting specifies the PAC file to use for EAP FAST authentication The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled You can set ACQUIRE_PAC to on or off Send the following command to set PAC to use tmp my pac with a pass phrase of verysecret setup 8021x PAC tmp my pac verysecret Send the following command to set ACQUIRE_PAC to on setup 8021x ACQUIR...

Страница 67: ...dures to configure 802 11 wireless security parameters on your printer using IPL To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID STX ESC x su p pass admin ETX STX SI ws SSID xxxxx ETX where xxxxx can be from 0 to 32 ASCII characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the valu...

Страница 68: ... ON ETX STX SI ws WPA_PSK xxxxxxxxxx ETX where xxxxxxxxxx is a value between 8 and 64 characters 3 Send the following command to activate the settings STX SI ws ACTIVE 1 ETX To configure the printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID STX ESC x su p pass admin ETX STX SI ws SSID xxxxx ETX where xxxxx can be from 0 to 32 alphanumeri...

Страница 69: ...here xxxx is the unique username and the unique password for this protocol 4 If you are using TTLS you may need to send this command to set the TTLS outer name STX SI ws TTLS_USER xxxx ETX where xxxx is the outer name 5 If you are using EAP FAST you can use PAC and ACQUIRE_PAC commands The PAC setting specifies the PAC file to use for EAP FAST authentication The ACQUIRE_PAC setting checks to see i...

Страница 70: ...ame for server 1 and server 2 STX SI ws SERVER_CN1 xxxxxxxxxx ETX STX SI ws SERVER_CN2 xxxxxxxxxx ETX where xxxxxxxxxx is at least 8 characters but less than 96 characters Send the following command to make sure your values match those used by the access point STX SI wt ETX All variables are returned with the exception of EAP_PASS which always returns if configured and CA_CERT which transmits the ...

Страница 71: ...storage device is supported by your printer insert the USB storage device in the appropriate slot on the back of your printer On the display screen one of the following status messages briefly appears USB memory stick connected USB memory stick not supported If no status message appears when you insert the USB storage device you can manually verify the USB storage device is supported using HyperTe...

Страница 72: ...French German and User Defined To change the keyboard layout 1 Plug your USB keyboard into the USB host connector on the back of the printer 2 Turn on the printer 3 On your printer keypad press T 4 Navigate to COM USB KEYBOARD 5 Choose a keyboard layout 6 Exit Setup mode by pressing T again Connecting a Bar Code Scanner to the USB Host Port If your printer is running Fingerprint you can connect a ...

Страница 73: ... the printer so that you can connect several USB devices to the printer at the same time Note If the USB hub is not powered you can only connect one USB mass storage device and one HID keyboard or scanner peripheral to the USB hub at a time If the USB hub is powered you can connect multiple USB mass storage devices and multiple HID peripherals at once ...

Страница 74: ...Chapter 2 Connecting the Printer 60 PF2i and PF4i Mid Range Printer User s Manual ...

Страница 75: ...r to understand how to configure the printer upgrade firmware and download fonts and graphics This chapter contains these sections Configuring Your Printer Choosing an Ethernet or Wireless Network Upgrading Firmware Downloading Fonts and Graphics ...

Страница 76: ...ed to enter Setup mode To enter Setup mode Press the T button You mainly use the arrow keys to navigate in Setup mode Use the following illustrations to understand the Setup menu The main menus of the setup tree are organized in a loop Each main menu branches out to a number of sub menus If you have optional accessories installed in your printer the firmware adds the necessary setup parameters to ...

Страница 77: ...Appendix C Fingerprint and IPL Setup Menus on page 155 SETUP SER COM UART1 SETUP PRINT DEFS SETUP MEDIA SETUP SER COM UART3 Option SETUP SER COM UART4 Option SETUP SER COM UART5 Option SETUP SER COM UART2 Option Starting point SETUP NETWORK T L R SETUP FEEDADJ SETUP COM SETUP RFID Option SETUP NET COM NET1 SETUP SER COM SETUP CONFIGURATION SETUP MEDIA SETUP TEST SERVICE Starting point T R L SETUP ...

Страница 78: ...age displays the assigned name firmware version Active Command Set MAC address and IP address of your printer The home page also displays the contents of the image buffer as well as the status of the Ready to Work indicator 4 Click Configuration 5 Click the link for the settings you want to configure 6 When you are prompted enter your login and password The default values are login admin password ...

Страница 79: ...munications the communications interface and the keyboard layout To configure communications settings 1 Click Printer Communication 2 Choose the settings you want to change 3 Click Submit Setup Configuring Media Settings Use the media page to view and change media settings such as XSTART position media type and contrast To configure media settings 1 Click Printer Media ...

Страница 80: ...ormation for the media you are using 3 Click Submit Setup Configuring RFID Settings PF2i With RFID Option Use the RFID page to configure settings for printing on RFID media To configure media settings 1 Click Printer Rfid 2 Enter the correct information for the RFID media you are using 3 Click Submit Setup ...

Страница 81: ...gine page to adjust the media feed direction start and stop adjust positions and print speed The value of the head resistance is read only and is measured by the firmware when the printer starts up To configure print engine settings 1 Click Printer Print Engine 2 Enter the correct information for the print engine 3 Click Submit Setup ...

Страница 82: ...forms the action and may prompt you to reboot the printer For the settings at the bottom of the screen select the settings you want and click Submit Setup A message appears stating Application change will take effect at reboot You can select Reboot or wait until you are done making other configuration changes Use the following table to understand the Web Shell settings Understanding the Web Shell ...

Страница 83: ...ter to factory default settings Passwords alerts and the selected application are not changed Reboot Reboots the printer Print Test Label Prints the predefined test label you choose Command Language Sets the command language to Fingerprint Direct Protocol IPL ZSim or DSim You need to reboot the printer for the change to take effect Fingerprint Application Defines the application to run as the defa...

Страница 84: ...ted and the printer is out of ribbon Pause Mode The printer is in Pause mode Setup Mode The printer is in Setup mode Error Condition Fingerprint only An error has occurred in the Fingerprint application The error does not have to be critical to the print job for the printer to send this alert Application Break Fingerprint only A running Fingerprint application has been interrupted manually or beca...

Страница 85: ...ttings Use the following table to understand the general network settings Note To enter a new password you need to check the Set password check box Understanding the General Network Settings Setting Description Printer Name The network identification name WINS name of the printer The default name is INTERMEC followed by the last six positions of the MAC address System Location Optional The printer...

Страница 86: ... Defines who may perform a firmware upgrade using FTP PrintSet or IFAB This setting does not affect upgrading from a Compact Flash card Users allowed to read write protected LAN1 settings Fingerprint only Defines who may read write settings in the LAN1 section Users allowed to change network settings Fingerprint only Defines who may change the network node in the setup This setting is not supporte...

Страница 87: ... settings page to view and change e mail SMTP server settings To configure mail settings 1 Click Network Admin Mail 2 Select the mail server settings and enter mail addresses 3 Click Submit Mail Settings to send the changes to the printer Submit Send test mail to send the changes to the printer and test your new settings ...

Страница 88: ...equires that you choose DHCP and IP Selection in the TCP IP section Manual settings Choose this option to manually configure the Mail Server address and port The default port is 25 Mail addresses Defines the e mail addresses to use when the printer sends alert messages From address The address that displays as the sender of alert messages E mail will be returned to this address if the recipient is...

Страница 89: ...NMP settings To configure SNMP settings 1 Click Network Admin SNMP 2 Change the SNMP settings 3 Click Add to add trap settings You can define up to four authentication failure traps After you add a trap it appears in the Trap Address Settings list You can edit or delete each trap in the list by clicking Edit or Delete 4 Click Submit SNMP settings ...

Страница 90: ...privacy key for SNMPv3 The default value is priv_key System Name Administrative name for the SNMP node Authentication Failure Trap Defines if a trap is sent when an unauthorized SNMP request tries to access the printer Choose Enable to send the trap Trap Address Settings Click Add to specify these trap address settings Trap Address IP address of the receiver of SNMP traps You can specify up to fou...

Страница 91: ...e your settings 3 Click Submit TCP IP settings Use the following table to understand the TCP IP settings Understanding the TCP IP Settings Setting Description IPV4 Settings Configuration method The method by which an IP address is assigned to the printer You can choose between DHCP BOOTP DHCP BOOTP or MANUAL Address The current IP address of the printer Netmask Manually assigned netmask for the pr...

Страница 92: ...nfiguration method you choose Static address This address applies if you selected manual as the configuration method The IP address is specified as an address and a prefix separated by a slash You can use to represent a large number of consecutive zeros You should typically set the prefix to 64 Example 2001 DB8 0 F101 2 64 Name Resolution DNS Server The IP address of the name server DNSv6 Server T...

Страница 93: ...work To configure the network type 1 Click Network Admin Network Type 2 Select either Ethernet or Wireless 802 11 3 Click Submit new settings 4 Reboot the printer for the changes to take effect Note Once you change the network type to Wireless 802 11 you cannot communicate with the printer using Ethernet You need to change the command through the Setup menu or send a command through a serial conne...

Страница 94: ... Submit Avalanche settings Use the following table to understand the Avalanche settings Understanding the Avalanche Settings Setting Description Enabler Mode Click one of the option buttons Disabled Disables Avalanche Manual settings Enables Avalanche You need to enter the Agent address and Port in the text fields Find agent by broadcast Enables Avalanche and the network connection broadcasts to f...

Страница 95: ...1 Configuring SmartSystems Settings Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number To configure the SmartSystems settings 1 Click Network Admin SmartSystems 2 View or change the settings 3 Click Submit SmartSystems settings ...

Страница 96: ... understand the Wireless LAN settings Note The Wireless LAN settings are only available if your printer has the wireless 802 11 radio interface option installed and is running Fingerprint 8 77 0 or later or IPL v2 77 0 or later Understanding the Wireless LAN Settings Setting Description SSID The network name of the printer Mode Set the operating mode of the device to Ad Hoc or Infrastructure WEP S...

Страница 97: ... the roaming reluctancy to 1 2 or 3 Setting the roaming reluctancy to 0 turns off the roaming feature Current channel Read only or read write for adhoc connections Shows the current channel being used AP MAC Address Read only MAC address of the access point to which the printer is connected Signal strength Read only Radio signal strength of the access point Speed Read only Speed of the current con...

Страница 98: ...er Use the 802 1x page to view and change 802 1x security settings To configure 802 1x settings 1 Click Network Admin 802 1x 2 View or update your settings 3 Click Submit 802 1x settings Use the following table to understand the 802 1x settings Understanding the 802 1x Settings Setting Description EAP Type Choose the Extensible Authentication Protocol EAP type TTLS LEAP PEAP EAP FAST Off disables ...

Страница 99: ...tomatic PAC file Provisioning to on or off Root Certificate The common name of the installed root CA certificate You can also specify a different certificate provided that it has already been installed on the printer by entering the path to the new certificate in this field If a pass phrase is required add it to the end of the path in the form of passphrase Server Common Name 1 Server Common Name ...

Страница 100: ... configuration parameters by sending commands directly to the printer using your terminal program HyperTerminal and a serial or network connection If your printer uses the Fingerprint language you use the SETUP command followed by the node subnode and parameters setting This Fingerprint example sets the media setting to labels with gaps SETUP MEDIA MEDIA TYPE LABEL w GAPS If your printer uses the ...

Страница 101: ... your network Through the Console you can drag and drop configuration bundles OS updates and firmware upgrades to multiple computers create a golden device configuration to use when updating other computers remotely change settings on SmartSystems enabled computers and peripherals With an AutoDeploy license SmartSystems can automatically push software configuration settings and other files to conn...

Страница 102: ...s for the printer using the Avalanche Administrative Console 2 Schedule the printer updates or manually initiate an update using the Avalanche Administrative Console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink website at www wavelink com Choosing an Ethernet or Wireless Network If you have an 802 11 wireless radio option install...

Страница 103: ... Type Using Printer Commands You can use a serial connection to send Fingerprint or IPL commands the printer To choose the network type using printer commands 1 Connect your printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 2 Start a terminal application such as HyperTerminal If you are running Fingerprint send this command to th...

Страница 104: ...Intermec website at www intermec com 2 Click Support Downloads 3 Use the Product Category Product Family and Product fields to select the printer 4 Click Submit The latest available software appears on the page 5 Download the latest firmware version to your PC 6 Extract the zip file to a folder on your PC To upgrade using PrintSet 1 Download the latest version of PrintSet from the Intermec website...

Страница 105: ... Insert the USB storage device in the appropriate slot on the back of your printer The upgrade starts On the display screen the status message Time Out appears 7 When the upgrade is complete the status message Check Integrity appears Remove the USB storage device You may need to restart your printer To upgrade using a serial or USB connection Use Fingerprint or IPL commands to send the upgrade fil...

Страница 106: ...Downloading Fonts and Graphics The printer supports 15 scalable Unicode TrueType and TrueDoc fonts as standard The Unicode standard allows the use of special characters for various languages including non Latin fonts such as Arabic Cyrillic Chinese including enhanced Simplified Chinese GB18030 Japanese Korean and Hebrew You can download additional fonts to the printer s Flash memory using PrintSet...

Страница 107: ...ible solutions to problems you may encounter while using the printer This chapter also contains information on booting the printer and performing routine maintenance This chapter contains these sections Troubleshooting the Printer Adjusting the Printer Maintaining the Printer ...

Страница 108: ... technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact to find...

Страница 109: ...les the break ON BREAK or runtime error ON ERROR GOTO the Intermec Ready to Work indicator is not affected and the application sets the status For more information see the Intermec Fingerprint Command Reference Manual Off Application load error If an application is started but does not run the Intermec Ready to Work indicator blinks For example if there is a syntax error in the loaded program file...

Страница 110: ...rrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 7 Blinking 1008 Maintenance The printer is upgrading its firmware Wait for the printer to complete this task Off Next label not found Next label not found Blinking 1031 No RFID support installed The optional RFID interface is not installed in the printer Blinking 1320 No tag fo...

Страница 111: ...n rebooted Off RtW blink by application This condition is set by the Fingerprint SYSHEALTH command For more information see the Intermec Fingerprint Command Reference Manual Blinking RtW off by application This condition is set by the Fingerprint SYSHEALTH command For more information see the Intermec Fingerprint Command Reference Manual Off Setup Mode Entered The printer is in Setup mode Off Test...

Страница 112: ...media installed or if you have incorrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 7 Blinking Paper Fault The printer did not perform a test feed before it printed out test labels Performing a test feed calibrates the sensor To perform a test feed press the Print button Blinking Paper Out The printer is out of paper Load a n...

Страница 113: ...tances when the printer crashes the screen is reset which causes the Intermec Ready to Work indicator to turn off Off Printer turned off Off Maintenance Off IPL Error Messages continued Message Description Ready to Work Indicator Status Error Number Print Quality Problems and Possible Solutions Problem Possible Solution The printout is weak overall Try these possible solutions in order Make sure t...

Страница 114: ...head pressure may be too high Decrease the printhead pressure For help see Adjusting the Printhead Pressure on page 111 The printhead voltage may be incorrect or the energy control may be faulty For help contact your Intermec service representative There are dark lines along the media path There may be foreign particles on the printhead Clean the printhead For help see Cleaning the Printhead on pa...

Страница 115: ...eload the ribbon For help see Loading Ribbon on page 30 When I feed or print a label the ribbon is not taken up Instead it spills out of the front of the printer Make sure Paper Type is set to Thermal Transfer Ribbon TTR 1 On your printer s keypad press T to enter the Setup menu 2 If you are using Fingerprint go to MEDIA PAPER TYPE TRANSFER If you are using IPL go to MEDIA PAPER TYPE TTR 3 Press E...

Страница 116: ...s for these parameters The sensors may be dirty Clean the media guides For help see Cleaning the Media Guides on page 116 The sensors may need to be replaced For help contact your Intermec service representative Print Quality Problems and Possible Solutions continued Problem Possible Solution Networking Problems and Possible Solutions Problem Possible Solution I am having problems with my Ethernet...

Страница 117: ...led Change MODE to ENABLE Printing on regular media not RFID is slow and halted in between labels RFID MODE is enabled Change MODE to DISABLE I am using an application to write to RFID tags and the printer is printing VOID labels The printer may not recognize the RFID media type For Fingerprint printers run a TESTFEED For IPL printers raise and lower the printhead and then press F or turn on the p...

Страница 118: ...al website at www epcglobalinc org Data can be written unlawfully to a write protected ISO 18000 6B tag For some ISO 18000 6B tag chips the functionality to protect the tag memory from being rewritten has not been implemented Switch to tags with a different chip that have this functionality implemented I can read ISO 18000 6B tags but when I try to read Class 1 tags I get this error message No tag...

Страница 119: ...the printer and press and hold the I key until the printer beeps 4 Quickly press the following keys in sequence D U U L The following message appears Factory Default Enter Yes ESC No 5 Within 10 seconds press E to reset the printer to its factory default settings The parameters are reset and the printer continues the normal startup process If you do not press E within 10 seconds the normal startup...

Страница 120: ... size media width If you are using media that is less than full width Intermec recommends that you adjust the position of the pressure arm so that it is centered on the media and provides even pressure A poorly adjusted pressure arm may be detected by a weaker printout on either side of the media path To adjust the pressure arm 1 Open the media cover 2 Remove any ribbon ...

Страница 121: ...media feed by detecting gaps between labels or slots or black marks in continuous stock depending on the printer s media type setup The LSS must be aligned with the gaps slots or black marks If you are using irregularly shaped labels align the LSS with the front tips of the labels One part of the sensor is on the upper media guide and the other part of the sensor is under the lower guide You need ...

Страница 122: ...at a time pull the sensors out while counting the clicks To test the LSS 1 Make sure that your printer is properly configured for the type of media you are using Go to SETUP MEDIA MEDIA TYPE 2 Open the media cover LSS Positions Position Distance One click out 3 mm 0 118 in Two clicks out 8 mm 0 315 in Three clicks out 12 mm 0 472 in Four clicks out 16 mm 0 639 in Five clicks out 20 mm 0 787 in Upp...

Страница 123: ...ning Fingerprint go to SETUP PRINT DEFS LSS TEST LSS AUTO If you are running IPL go to SETUP TEST SERVICE LSS TEST LSS AUTO The screen displays the LSS AUTO menu with the cursor in the center 8 Check gap detection a Lift the printhead b Slowly pull out the media When the LSS detects a gap or detection slot the cursor moves to the right LSS AUTO Note There is no way to adjust the LSS function the m...

Страница 124: ... or black marks both the upper and lower parts of the LSS are aligned with each other the transfer ribbon is properly loaded so it does not interfere with the LSS For help see Loading Ribbon on page 30 the LSS guides are clean and free from stuck labels or other objects that may interfere with the light that goes from one part of the LSS to the other For help see Cleaning the Printer on page 115 t...

Страница 125: ...ed screwdriver turn the adjustment screw clockwise for more pressure and a darker printout or counterclockwise for less pressure and a lighter printout 2 Print test labels to check the print quality For help see Printing a Test Label on page 36 To return the printhead pressure to the factory default setting Tighten the screw as far as you can and then loosen it six full turns for a PF2i and four f...

Страница 126: ...the adjustment screw If the ribbon tends to slide outward turn the screw clockwise fw to move the outer end of the break shaft forward If the ribbon tends to slide inward turn the screw counterclockwise bw to move the outer end of the break shaft backward Installing Quick Load Guides You can use the quick load guides to help load media from behind the print mechanism and guide media from an extern...

Страница 127: ...F4i Mid Range Printer User s Manual 113 To install the quick load guides 1 Turn off the printer 2 Open the media cover 3 Disengage the upper guide from the lower guide by lifting the inner part of the upper guide and pulling it out Make sure not to damage the cable ...

Страница 128: ...ser s Manual 4 Lift the upper guide 5 Remove the standard green edge guide 6 Slide the quick load guides onto the shaft making sure that the lower media guide rail slides through the notches 7 Slide the inner guide as far as possible down the shaft so that it is flush with the center section ...

Страница 129: ... Follow these guidelines for cleaning the printer Always remove the power cord before cleaning Never spray the printer Protect it from water when cleaning the premises Never use any sharp tools for removing stuck labels The printhead and rollers are delicate To avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Use only the cleaning a...

Страница 130: ...eed are covered by plastic guides The guides are transparent to allow the light to pass between the two parts of the label stop sensor These areas must be kept clean from dust stuck labels and adhesive residue If your printer starts to feed labels in an unexpected way pull out the upper guide check for objects such as dust adhesive residue or labels that may be blocking the beam of light If necess...

Страница 131: ...he upper guide from the lower guide by lifting the inner part of the upper guide and pulling it out Make sure not to damage the cable 4 Lift the upper guide 5 Clean the areas marked with gray with a cleaning card or a soft cloth soaked in isopropyl alcohol Be careful not to scratch the guides 6 Replace the upper guide ...

Страница 132: ... should clean the printhead each time you replace the media This section describes how to clean the printhead using cleaning cards If additional cleaning is required for example removing adhesive residue from the platen roller or tear bar use a cotton swab moistened with isopropyl alcohol To clean the printhead 1 Turn off the printer 2 Open the media cover Isopropyl alcohol CH 3 2CHOH CAS 67 63 0 ...

Страница 133: ... and pull out the cleaning card Read the warning text 6 Insert most of the cleaning card under the printhead and then lower the printhead 7 Pull out the cleaning card and raise the printhead 8 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue 9 Repeat Steps 6 through 8 10 If necessary repeat the process with a fresh cleaning card 11 Allow the cleaned parts to dr...

Страница 134: ...o you need to periodically replace the printhead How often you need to replace the printhead depends factors such as the print images the type of direct thermal media or ribbon in use the amount of energy to the printhead the print speed and the ambient temperature You must turn off the power before replacing the printhead The firmware can only detect the new printhead when the printer is restarte...

Страница 135: ...ing the Printer PF2i and PF4i Mid Range Printer User s Manual 121 3 Turn the printhead lift lever clockwise to raise the printhead 4 Remove any media and transfer ribbon 5 Pull the printhead bracket away from the magnet in the pressure arm ...

Страница 136: ...Range Printer User s Manual 6 Disconnect the printhead bracket from the print mechanism and pull out the printhead as far as the cables allow 7 Disconnect the cables from the printhead Note the snap lock on the inner connector Be sure to pull at the connectors not at the cables ...

Страница 137: ...the two cables to the replacement printhead 9 Install the printhead Make sure that the printhead cables run freely 10 Turn the printhead lift lever counterclockwise so the magnet engages the printhead bracket 11 Load a new supply of media and ribbon For help see Loading Media on page 7 and Loading Ribbon on page 30 ...

Страница 138: ...Chapter 4 Troubleshooting and Maintaining the Printer 124 PF2i and PF4i Mid Range Printer User s Manual ...

Страница 139: ...125 A Specifications This appendix contains specifications for the printer and media It also contains information about accessories for the printer ...

Страница 140: ... x 7 00 in With 8 in Megatop 24 4 x 47 1 x 22 5 cm 9 61 x 18 54 x 8 86 in PF4i Weight 7 to 8 kg 15 5 to 17 7 lb Power Specifications Printer Voltage v100 240 V 2 1A 50 60Hz Temperature and Humidity Specifications Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Relative Humidity 20 to 80 non condensing Communications and Connectivity Serial port RS 232 ...

Страница 141: ... of free SDRAM memory Media Width min max PF2i with standard edge guide PF2i with quick load guides PF4i with standard edge guide PF4i with quick load guides 25 to 60 mm 1 to 2 36 in 40 to 60 mm 1 57 to 2 36 in 25 to 114 3 mm 1 to 4 5 in 40 80 to 114 3 mm 1 57 3 15 to 4 5 in Media Roll Diameter max 213 mm 8 38 in Medial Roll Core Diameter 38 to 40 mm 1 5 in or 76 mm 3 in Ribbon Width min max PF2i ...

Страница 142: ...he printer end of the serial cable is a DB9 pin and the PC end is dependent on the model of the PC RS 232 Serial Cable DB9 Pins Default Settings of the Serial Port Parameter Default Setting Baud rate 9600 Character Length or Data Bits 8 Parity None Stop Bits 1 Handshaking none Fingerprint XON XOFF IPL Serial Cable Pins and Description Pin Signal Description 1 External 5 V DC Max 500 mA 2 TXD Trans...

Страница 143: ... you only connect one printer to each USB port on the PC either directly or through a hub You can connect other devices such as a keyboard or a mouse to the same hub If you need more than one USB printer to a host you should use different USB ports The USB cable that ships with the printer has a USB Type A connector on one end to connect to the PC and a USB Type B connector on the other end to con...

Страница 144: ...bs USB Host Interface Ethernet Interface The Ethernet interface has an RJ 45 socket for use with a standard RJ 45 cable The interface supports 10 100 Mbps Fast Ethernet 10BASE T 100BASE TX and is fully compliant with the IEEE 802 3u standard The network card MAC address can be found on the label below the socket Ethernet Socket Ethernet Connector USB Host Interface Pins and Descriptions Pin Descri...

Страница 145: ...he Ethernet LEDs LED Status Description Green On Link Off No link Blinking Network activity Yellow On 100BASE TX Off 10BASE T Parallel IEEE 1284 Pins and Descriptions Pin Description Transmitter Comments 1 nStrobe Host 2 to 9 Data 0 7 Host 10 nAcknowledge Printer 11 Busy Printer 12 Perror Printer 13 Select Printer 14 nAutoFd 15 to 16 Not connected 17 Chassis ground 18 External 5 V DC Max 500 mA 19...

Страница 146: ...um roll outside diameter Position 3 213 mm 8 38 in Maximum media width PF2i 60 mm 2 36 in Maximum media width PF4i 114 3 mm 4 50 in Minimum media width standard guide 25 mm 1 00 in Minimum media width quick load guides 40 mm 1 57 in Minimum media width wide quick load guides PF4i 80 0 mm 3 15 in PF2i Media Width a Measurement Value Maximum 60 mm 2 36 in Minimum standard guides 25 0 mm 1 00 in Mini...

Страница 147: ...pendix A Specifications PF2i and PF4i Mid Range Printer User s Manual 133 Media Type Set media type to one of these values Fingerprint FIX LENGTH STRIP VAR LENGTH STRIP IPL CONTINUOUS Non Adhesive Strip a ...

Страница 148: ... mm 2 36 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in PF4i Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in PF2i Media Width Excluding Liner c Measurement Value Maximum 58 4 mm 2 30 in Minimum 23 8 mm 0 94 in PF...

Страница 149: ...ix A Specifications PF2i and PF4i Mid Range Printer User s Manual 135 Media Type Set media type to one of these values Fingerprint FIX LENGTH STRIP VAR LENGTH STRIP IPL CONTINUOUS Self Adhesive Strip a c b b ...

Страница 150: ...rement Value Maximum 60 mm 2 36 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in PF4i Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in PF2i Label Width Excluding Liner c Measurement Value Maximum 58 4 mm 2 30 in Min...

Страница 151: ...al circumstances a minimum label length of 4 mm 0 16 in could be used It requires the sum of the label length d and the label gap e to be larger than 7 mm 0 28 in that batch printing is used and that no pull back of the media is performed Intermec does not guarantee that such short labels will work but it is up to users to test this in their unique application Label Gap e Measurement Value Maximum...

Страница 152: ...Appendix A Specifications 138 PF2i and PF4i Mid Range Printer User s Manual Self Adhesive Labels Media Type Set media type to one of these values Fingerprint LABEL w GAPS IPL GAP a c d e b b ...

Страница 153: ... load guides 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in Copy Length b Measurement Value Maximum length between slots Dependent on SDRAM size Minimum length between slots 8 0 mm 0 32 in Note Under ideal circumstances a minimum ticket length of 4 mm 0 16 in could be used It requires the sum of the copy length b and the detection slit height e to be larger than 7 mm 0 28 in that bat...

Страница 154: ...tection slit excluding corner radii must be a minimum of 2 5 mm 0 10 in on either side of the LSS detection position c Media Type Set media type to one of these values Fingerprint TICKET w GAPS IPL MARK Detection Slit Height e Measurement Value Maximum 21 3 mm 0 83 in Recommended 1 6 mm 0 06 in Minimum 1 2 mm 0 05 in Note Do not allow a perforation to break the edge of the media because the media ...

Страница 155: ...Appendix A Specifications PF2i and PF4i Mid Range Printer User s Manual 141 Tickets With Gaps Gap Stock a b e d c ...

Страница 156: ...t PF2i Media Width Including Liner a Measurement Value Maximum 60 mm 2 36 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in PF4i Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in Copy Length b Measurement Value Maximu...

Страница 157: ...alues Fingerprint TICKET w MARK IPL MARK Note The black mark should be non reflective carbon black on a whitish background Do not allow a perforation to break the edge of the media because the media may split and jam the printer Note Try to avoid preprint that may interfere with the detection of the black mark However if your are running Fingerprint you can use the command LBLCOND to temporarily d...

Страница 158: ... PF2i Only When printing on RFID media special consideration must be taken to the position and shape of the tag Specific recommendations for different kinds of Intermec approved RFID media can be found on the Intermec website at www intermec com Additional information is provided in the documentation that came with your RFID kit a b c d e f ...

Страница 159: ...erence Manual Media Supply Hub Use the rotating media supply hub for media roll cores with an internal diameter of 38 to 40 mm 1 5 in Transfer Ribbon Mechanism PF2i Only Use the transfer ribbon mechanism to load ribbon for thermal transfer printing For help see Loading Ribbon on page 30 76 mm 3 in Adapter Use the 76 mm 3 in adapter with a rotating media supply hub to use media rolls with 76 mm 3 i...

Страница 160: ...or Megatop PF4i based on your printing needs Thick Media Printhead PF4i Only Your printer comes with media printhead for media that is a maximum 175 μm 6 9 mils But you can use the thick media printhead for media that is 170 to 220 μm 6 7 to 8 7 mils Interface Boards A number of interface boards are available for use with the printer printer The interface boards are either installed at the factory...

Страница 161: ...147 B Default Settings ...

Страница 162: ... setup menus For detailed information on most of the commands see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual Fingerprint Default Configuration Ser Com uart1 Parameters Parameter Default Value Baud rate 9600 Character length 8 Parity None Stop bits 1 Flow control RTS CTS ENQ ACK XON XOFF data to host XON XOFF data from host Disable Disable Disable Disable ...

Страница 163: ... A IPv6 selection Auto IPv6 address N A Nameserver N A Nameserver6 N A DHCP response Broadcast MAC address N A Network type Ethernet if no 802 11 radio is installed Wireless 802 11 if an 802 11 radio is installed RFID Parameters Parameter Default Value Mode Enable Tagadjust 0 Retries 1 Voidtext N A Fieldstrength 100 Feedadjust Parameters Parameter Default Value Startadjust 0 Stopadjust 0 ...

Страница 164: ... 11 81 dots mm 300 dpi 1200 dots 1800 dots Media type Label with gaps Paper type Thermal transfer Ribbon constant 90 Ribbon factor 25 Label offset 0 Ribbon sensor 14 Low diameter ribbon 0 dots Label constant 85 Label factor 40 Contrast 0 Paper sensor 10 Low diameter paper 0 dots Testfeed N A Testfeed mode Fast Len slow mode 0 Print Defines Parameters Parameter Default Value Head resistance N A Tes...

Страница 165: ...meters continued Parameter Default Value Ser Com Parameters Parameter Default Value Baud rate 9600 Data bits 8 Parity None Stop bits 1 Protocol XON XOFF COM Parameters Parameter Default Value USB keyboard US Network Parameters Parameter Default Value IP selection DHCP BOOTP IP address N A Netmask N A Default router N A IPv6 selection Auto IPv6 address N A Nameserver N A Nameserver6 N A ...

Страница 166: ...eless 802 11 if an 802 11 radio is installed RFID Parameters Parameter Default Value Mode Enable Tagread N A Tagadjust 0 Retries 1 Voidtext N A Fieldstrength 100 Test Service Parameters Parameter Default Value Testprint Config Test labels Format Page UDC Font N A Data dump No Memory reset All LSS test N A Cmd language N A Network Parameters continued Parameter Default Value ...

Страница 167: ...ype Gap Paper type DT Direct Thermal LBL length dots 1200 dots Testfeed mode Fast Sensitivity 420 Darkness 0 LBL rest point 0 Form adj dots X 0 Form adj dots Y 0 Ribbon low 0 Paper low 0 Configuration Parameters Parameter Default Value Emulation mode None Print speed 4 in sec Cutter Not installed LTS calibration Not installed ...

Страница 168: ...Appendix B Default Settings 154 PF2i and PF4i Mid Range Printer User s Manual ...

Страница 169: ...ingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates This appendix provides an overview of the setup menu you can use to configure parameters for your printer ...

Страница 170: ...0 FLOWCONTROL XON XOFF FLOWCONTROL ENQ ACK BAUDRATE 19200 BAUDRATE 9600 BAUDRATE 4800 BAUDRATE 2400 BAUDRATE 1200 BAUDRATE 600 BAUDRATE 300 PARITY MARK PARITY ODD PARITY EVEN CHAR LENGTH 7 STOP BITS 2 SETUP SER COM UART1 SER COM UART1 BAUDRATE SER COM UART1 CHAR LENGTH SER COM UART1 PARITY SER COM UART1 STOPBITS SER COM UART1 FLOWCONTROL BAUDRATE 115200 CHAR LENGTH 8 PARITY NONE STOP BITS 1 FLOWCO...

Страница 171: ...K DEFAULT ROUTER NETWORK IPV6 SELECTION PARITY MANUAL IP SELECTION DHCP BOOTP IP ADDRESS 0 0 0 0 NETMASK 0 0 0 0 DEFAULT ROUTER 0 0 0 0 IPV6 SELECTION AUTO NETWORK IPV6 ADDRESS IPV6 ADDRESS 0000 000 0000 0 NETWORK NAMESERVER NETWORK NAMESERVER6 NETWORK DHCP RESPONSE NETWORK MAC ADDRESS NETWORK NETWORK TYPE NAMESERVER 0 0 0 0 NAMESERVER6 00 0 DHCP RESPONSE BROADCAST MAC ADDRESS nnnnnnnnnnnn NETWORK...

Страница 172: ...IX LENGTH STRIP MEDIA PAPER TYPE PAPER TYPE TRANSFER MEDIA CONTRAST PAPER TYPE DIRECT THERMAL DIRECT THERMAL LABEL FACTOR DIRECT THERMAL LABEL CONSTANT TESTFEED MODE SLOW MEDIA LEN SLOW MODE MEDIA TESTFEED MEDIA TESTFEED MODE TESTFEED MODE FAST LENGTH 1200 WIDTH 832 XSTART 24 LOW DIAMETER 0 RIBBON SENSOR 14 LABEL OFFSET 0 RIBBON FACTOR 25 RIBBON CONSTANT 90 LABEL FACTOR 40 LABEL CONSTANT 85 CONTRA...

Страница 173: ...ADJUST LTS LTS TEST LTS LTS VALUE LTS VALUE 10 TESTPRINT DIAMONDS PRINT DEFS PRINT SPEED PRINT DEFS LSS TEST PRINT SPEED 100 LSS TEST LSS MANUAL LSS G 1 D 13 REMOVE LABEL ENTER TO STOP REMOVE LABEL AND PRESS ENTER SETUP PRINT DEFS PRINT DEFS HEAD RESIST HEAD RESIST nnn LSS TEST LSS AUTO LSS AUTO Toggle between gain G and drive D Decrease or increase value in brackets PRINT DEFS LTS SENSITIVITY 10 ...

Страница 174: ...ONFIGURATION PROTOCOL STANDARD PROTOCOL XON XOFF STATUS BAUDRATE 4800 BAUDRATE 2400 BAUDRATE 1200 BAUDRATE 115200 BAUDRATE 57600 BAUDRATE 38400 BAUDRATE 19200 PARITY SPACE PARITY ODD PARITY EVEN CHAR LENGTH 7 STOP BITS 2 SETUP SER COM SER COM BAUDRATE SER COM DATA BITS SER COM PARITY SER COM STOP BITS SER COM PROTOCOL BAUDRATE 9600 DATA BITS 8 PARITY NONE STOP BITS 1 PROTOCOL XON XOFF USB KEYBOARD...

Страница 175: ...FID TAGADJUST RFID RETRIES RFID VOIDTEXT MODE ENABLE TAGREAD TAGADJUST 0 RETRIES 1 VOIDTEXT VOID RFID FIELDSTRENGTH FIELDSTRENGTH 100 Only displayed if an RFID module is installed Read only Read only CONFIG NETWORK CMD LANGUAGE Direct Protocol CMD LANGUAGE Fingerprint TEST LABELS PRINT QUALITY SETUP TEST SERVICE TEST SERVICE TESTPRINT TEST SERVICE DATA DUMP TEST SERVICE MEMORY RESET TEST SERVICE L...

Страница 176: ...0 100 110 120 130 140 150 MEDIA TESTFEED MODE TESTFEED MODE FAST MEDIA SENSITIVITY SENSITIVITY 420 MEDIA DARKNESS DARKNESS 0 120 130 140 160 170 180 222 226 236 238 366 369 420 440 450 460 470 480 513 527 533 563 565 567 623 627 633 647 673 677 687 720 854 864 0 1 2 3 4 5 6 7 8 9 10 10 9 8 7 6 5 4 3 2 1 EMULATION MODE 86XX 15MIL PRINT SPPED 4 IN SEC PRINT SPPED 3 IN SEC PRINT SPPED 2 IN SEC PRINT ...

Страница 177: ...163 D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page ...

Страница 178: ...riptions of the different devices and directories of the file system Device Tree Structure This illustration shows the device tree structure of the printer Devices and Directories The file system of the printer is case sensitive which is important because filenames in Fingerprint commands are translated into capital letters by default Directories or files with lowercase names are inaccessible for ...

Страница 179: ...ngerprint see the Intermec Fingerprint Command Reference Manual root The root node is write protected to preserve the device and file structure of the printer c or c c is the user file system You can create directories here to store files such as programs fonts and images c ADMIN or c ADMIN This directory is only accessible for the admin user It contains start order Fingerprint restrictions and ot...

Страница 180: ...ted web pages tmp or tmp This is the printer s temporary read write memory Files in this location are not saved when the power is turned off or if there is a power failure Do not store valuable data in this location You may want to use tmp instead of c to temporarily store data because data can be written to SDRAM faster than to the flash memory Customizing the Printer Home Page The easiest way to...

Страница 181: ...files contain parameters to set web page content and layout These files can be stored either on c or pffs In the file system c has priority over pffs which implies that if there is a web style guide on c for example c webstyleguide 0 the printer will not look for pffs webstyleguide 1 Intermec recommends that you store web style guides on pffs to minimize the risk of them being accidentally removed...

Страница 182: ...rinter the web style guide file has to contain the optional variable printer your name loat Logotype attributes contains all attributes for the IMG tag to replace the Intermec logo trna Trade name Optional Variables Reference Table Variable Description Comments alco Active link color ALINK attribute of BODY tag BGLI Background image link BACKGROUND attribute of BODY tag heon Help on enables a help...

Страница 183: ...poration Colors are specified according to the RGB syntax 23cdcdcd corresponds to cdcdcd Any quotation marks 22 must be preceded by a back slash The file must contain only one line where the different variables and valuers are separated by ampersand characters lico Link color LINK attribute of BODY tag suon Support link on enables a support link on the page If this parameter is in the webstyle gui...

Страница 184: ...eb Style Guide Files with a standard text editor and then transfer them to the printer Follow these rules when creating a Web Style Guide File The name has to be lowercase The first file has to have extension 0 The following files have to have sequential extension number if one number is missing in the sequence the parser will stop reading the files The split point between one web style guide and ...

Страница 185: ...171 I Index ...

Страница 186: ...label taken sensor accessory 145 loading media 16 24 blank printout troubleshooting 101 bleeding troubleshooting 100 buttons understanding 5 C calibrating the sensor 98 CF card font card accessory 146 using to download fonts and graphics 92 using to upgrade firmware 90 changing command language 4 Class 1 tag troubleshooting 104 cleaning exterior 116 media guides 116 printhead 118 COM menu Fingerpr...

Страница 187: ... security 50 default configuration 148 Feedadj menu 157 Media menu 158 Net Com NET1 menu 156 Network menu 157 Print Defs menu 159 RFID menu 157 Ser Com UART1 menu 156 Setup menu illustration 63 sounds described 7 using commands to upgrade firmware 91 using to configure network type 89 using to configure the printer 86 using to download fonts and graphics 92 using to serially configure IP settings ...

Страница 188: ...menu 161 RFID menu 161 Ser Com menu 160 Setup menu illustration 63 sounds described 7 Test Service menu 161 using commands to upgrade firmware 91 using to configure network type 89 using to configure the printer 86 using to download fonts and graphics 92 using to serially configure IP settings 46 IPV4 settings web page described 77 IPV6 settings web page described 77 ISO 18000 6B tag write protect...

Страница 189: ...89 choosing with printer commands 89 configuring from web page 79 network connecting your printer 44 next label not found error message 96 no printhead error message 98 no RFID support installed error message 96 no RFID support error message 103 no tag found error message 96 103 104 non adhesive strip media specifications 132 not supported by tag type error message 103 O optional environment varia...

Страница 190: ... 94 printer crash error message 97 printer home page illustration 45 using to configure printer 64 printer name viewing 71 printhead cleaning 118 pressure adjusting 111 replacing 120 special accessory 146 up error message 98 printhead hot error message 98 printhead not found error message 97 98 printhead too hot error message 97 printing a test label 36 labels how to 39 on RFID media 39 printout b...

Страница 191: ...tings 128 illustration and pin descriptions 128 serial port default communication settings 42 using to connect printer to PC 42 Setup button described 5 Setup menu changing command language 4 Fingerprint illustration 63 IPL illustration 63 setup menus Fingerprint 156 IPL 160 Setup mode entering 62 navigating 62 Shift button described 5 slow printing troubleshooting 103 SmartSystems configuring wit...

Страница 192: ... configuring from web page 80 settings described 80 using to configure the printer 88 weak printout preventing 106 troubleshooting 99 web page creating a web style guide 170 customizing the home page 166 modifying printer 163 style guide content 167 style guide files 167 using to configure printer 64 using to upgrade firmware 92 Web Shell settings configuring 68 described 68 web style guide files ...

Страница 193: ......

Страница 194: ...6th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2014 Intermec Technologies Corporation All rights reserved PF2i and PF4i Mid Range Printer User s Manual 935 023 003 P N 935 023 003 ...

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