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System Power

ERROR - Fails to power on.

Reason

Solution

Power cord not connected properly.

Verify that the power cord is properly
connected to the power receptacle.

Power not available at the outlet.

Verify power to the outlet has not been
interrupted. Test the outlet with a known
working appliance.

Power not available from the UPS.

Verify the UPS is connected and operating
properly.

Internal power cables not connected.

Open case and ensure all power cables are
connected properly.

Faulty power cord.

Replace power cord.

System Boot

ERROR - Does not boot from the expected boot device.

Reason

Solution

Boot sequence not correctly set.

Change the boot sequence. See
Chapter 4.

Operating system not on the system drive.

Install the operating system as described in
Chapter 7.

ERROR - Does not boot from drive A.

Reason

Solution

Corrupt boot disk, or boot disk does not have
correct boot utilities.

Replace the boot disk. See System
Reference.

The boot sequence may be set to C, A, in
which case the machine will not boot from A
if there is an operating system on C.

Change the boot sequence. See
Chapter 4.

Corrupt BIOS on the flash EPROM.

Reprogram the BIOS. See Chapter 4.

Содержание TDZ 2000

Страница 1: ...TDZ 2000 System Setup February 1998 DHA023720...

Страница 2: ...is equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against ha...

Страница 3: ...able Length Guidelines 6 SCSI Cable Quality Guidelines 6 Device Connection 7 What s Next 8 2 Setting Up the Software 9 Preparing for Setup 10 Pre Installed Software 10 Before You Start Setup 10 Starti...

Страница 4: ...2 PCI PnP 34 Peripheral 36 Utility Menu 38 Language 38 Detect IDE 38 Security Menu 38 Supervisor User 38 Anti Virus 39 Default Menu 39 Original 39 Optimal 39 Fail safe 40 Reprogramming the BIOS 40 Ass...

Страница 5: ...tation 4 0 68 System Software 68 Installation Guidelines 68 Installing QFE Software 69 Reassigning Hard Disk Drive Letters 69 Changing Virtual Memory Settings 70 Configuring SCSI Host Adapter Settings...

Страница 6: ...viii...

Страница 7: ...to use essential system features and provides other important information u Chapter 6 Troubleshooting describes how to resolve common system problems u Chapter 7 Installing System Software describes h...

Страница 8: ...by opening the SYSINTRO HLP file on your system Detailed reference information for your new system is provided in the System Reference which covers subjects such as the following u Opening and closin...

Страница 9: ...vice and telephone Help Desk support At the end of the complimentary support period you can purchase other levels of software support World Wide Web You can visit Intergraph Computer Systems on the Wo...

Страница 10: ...ormation available when you call u Your service number which identifies your site to Intergraph Computer Systems You use your service number for warranty or maintenance calls u Your Customer Personal...

Страница 11: ...xiii u For software support questions in the United States call 1 800 345 4856 u Outside the United States contact your local Intergraph Computer Systems subsidiary or distributor...

Страница 12: ...xiv...

Страница 13: ...er to set up the hardware for your TDZ 2000 workstation Unpacking the System 2 Placing System Components 2 Setting Up the System 3 Connecting an External SCSI Device 5 SCSI Cable Length Guidelines 6 S...

Страница 14: ...le u Monitor documentation NOTE If any of these items were not delivered call the Customer Response Center immediately at 1 800 633 7248 Save the packaging materials If you need to return equipment fo...

Страница 15: ...ystem and turning off the power or damage to internal components may result See Chapter 5 for instructions on properly shutting down and powering off the system Setting Up the System Before you connec...

Страница 16: ...rt Universal Serial Bus device Universal Serial Bus port Stereo speakers or headphones Multimedia keyboard speaker Audio Line Out port External stereo cassette or CD player radio or other device Audio...

Страница 17: ...rnal Ultra SCSI port An external Wide Ultra SCSI port is optional Ultra SCSI provides a maximum data transfer rate of 20 MB per second and Wide Ultra SCSI provides a maximum data transfer rate of 40 M...

Страница 18: ...oard or an adapter card counts as one device The total length of the SCSI cabling is the sum of the following u Wide Ultra SCSI cable inside the system 52 inches 132 cm u Ultra SCSI cable inside the s...

Страница 19: ...e SCSI ID of the device to an unused number between 1 and 6 CAUTION Do not use ID 0 or ID 7 Using these IDs can cause system problems including data loss 5 Do one of the following If the device is the...

Страница 20: ...he Software for instructions on setting up the operating system and associated system software u Reinstall the operating system See Chapter 7 Installing System Software for instructions to install the...

Страница 21: ...u can do one of the following u Continue the installation as described in this chapter u Reinstall the operating system See Chapter 7 Installing System Software for instructions to install the softwar...

Страница 22: ...r u Driver software for the installed video display adapter u Driver software for the on board sound processor u Operating system network software TCP IP and NetBEUI u Quick Fix Engineering QFE update...

Страница 23: ...ork u IP address for your network s default gateway u IP addresses for your network s Domain Name System DNS servers if any u IP addresses for your network s Windows Internet Name Service WINS servers...

Страница 24: ...re you can continue Setup You cannot complete Setup if you do not enter the number 4 Read the terms of the EULA and then follow the instructions displayed on screen to complete the Setup process Accep...

Страница 25: ...e files on these diskettes can restore the original contents of a damaged operating system Registry that is at the time the operating system was installed along with the standard operating system driv...

Страница 26: ...QFE update software contains fixes for operating system problems or limitations and is only shipped with the system if it is needed If QFE update software is shipped with the system you should create...

Страница 27: ...d Full Drag RealiZm II 16 OpenGL Performance and Custom Cursors 17 Multiple Screen Display 17 RenderGL Run Time Library 17 Configuring RealiZm II Support for Heidi Graphics 17 Correcting Video Display...

Страница 28: ...the system Using the Display Properties Dialog Box Open Display in the Control Panel to configure the video display driver Use the Settings tab in the Display Properties dialog box to change the colo...

Страница 29: ...c Link Library DLL file If you run an application that requires or uses the RenderGL run time library you need to install the RenderGL DLL on your system The RenderGL DLL is delivered as follows Your...

Страница 30: ...ood configuration recorded by Windows NT To use the Last Known Good option 1 Restart the system 2 Press the space bar at the following prompt Press space bar NOW to invoke the Last Known Good Menu If...

Страница 31: ...ou must ensure the BIOS settings and modem jumpers are set appropriately depending on which operating system and COM port you want to use with the modem To configure the modem 1 To use the modem with...

Страница 32: ...cts Right click a Preset button to save the settings Configuring Networking The system is equipped with an on board Ethernet network adapter Before you configure networking ensure that the system is c...

Страница 33: ...s If you have more than one hard disk drive you may need to change size and location of your virtual memory page file See Windows NT Help for more information Consider the following before changing pa...

Страница 34: ...MB per second default Change the SCSI host parameters on a per device basis under the following conditions u If you are advised to do so by Intergraph technical support or instructed to do so by the v...

Страница 35: ...hannel are listed Port EC00 is the external bus port E800 is the internal bus 6 From the Utilities menu select Device Selections and press ENTER 7 From the Device Selections menu select the SCSI devic...

Страница 36: ...from the Microsoft World Wide Web and FTP sites free of charge CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a product or system it has been certified agains...

Страница 37: ...e advantage of enhancements provided by Intergraph Computer Systems Overview 26 Starting AMIBIOS Setup 26 Using AMIBIOS Setup 27 Setup Menu 27 Standard 27 Advanced 29 Chipset 32 PCI PnP 34 Peripheral...

Страница 38: ...tility FPU or FLASHPROG allows you to update the BIOS The AMIBIOS Setup menus and options discussed in this chapter are for BIOS 841xx ROM where xx is the version The BIOS version number displays as t...

Страница 39: ...ings The following section describes the parameters grouped in the AMIBIOS Setup menu Which parameters are available depends on your system configuration and your status as Supervisor or User Setup Me...

Страница 40: ...Floppy A Floppy B The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed in the system The floppy disk drive A parameter is preset to 1 44 MB 3 5 inch Do not cha...

Страница 41: ...s These parameters can be modified only by the Supervisor Try Other Boot Devices This parameter enables the system to boot from the network if attempts to boot from the devices listed in the 1st 4th B...

Страница 42: ...display a Press F1 to RESUME message if an error occurs during boot up diagnostic tests If this setting is Disabled any non fatal errors will not generate the statement but the AMIBIOS will display th...

Страница 43: ...bled System BIOS Cacheable Setting this parameter to Enabled default makes the BIOS code cacheable which improves overall system performance Cx000 16K Shadow When the system boots the BIOS code on ISA...

Страница 44: ...sables the sound processor circuitry on the system board The default is Enabled USB Function When set to Enabled default this parameter activates the system s two Universal Serial Bus USB ports H W Mo...

Страница 45: ...meter halts the system when a catastrophic error is detected This prevents the error from corrupting your data The default is Enabled AGP Aperture Size The default is 64 MB Options are 4 MB 8 MB 16 MB...

Страница 46: ...he DMA channels IRQs and PCI and PnP components Boot to PnP Operating System When this parameter is set to No the default the BIOS initializes all devices during boot up When set to Yes the BIOS only...

Страница 47: ...PCI cards when ESCD data is not being used The default is Auto Options are 3 4 5 7 10 11 12 14 and 15 DMA Channel x Usage This parameter specifies whether a given DMA channel is to be reserved for an...

Страница 48: ...8H 2E8H and Auto The default is Auto The addresses correlate to a COM port number as defined by the following table Serial Port Addresses Interrupts COM1 3F8 3FF IRQ4 COM2 2F8 2FF IRQ3 COM3 3E8 3EF IR...

Страница 49: ...two EPP protocol versions 1 7 and 1 9 default Parallel Port IRQ This parameter allows you to select a base IRQ for the parallel port The default is IRQ7 or IRQ5 may be selected Either IRQ can be assig...

Страница 50: ...unauthorized users from accessing the AMIBIOS Setup program you can enter a password on both of the Supervisor and User menus If you do not enter a password then the system will not prompt users for...

Страница 51: ...gs are used in the delivered system The Fail safe BIOS settings are recommended when there has been a system failure NOTE Loading the Optimal or Fail safe BIOS settings overwrites all customized param...

Страница 52: ...oblem after the system boots These settings do not provide optimal performance To load the Fail safe BIOS values 1 Select the Fail safe icon to load the basic BIOS settings The following message displ...

Страница 53: ...Systems and Networking select File Libraries and then select Delivered Drivers From the Intergraph Online home page on the Internet click Drivers and Updates and follow the links 2 Select the appropri...

Страница 54: ...diskette but require that you manually enter the configuration information Refer to the documentation delivered with the option card to determine the resources that provide the best performance for t...

Страница 55: ...e 8 Restart the system Until the boot sequence is changed the system will check for a bootable diskette in the floppy disk drive before attempting to boot from the system s hard disk drive Summary of...

Страница 56: ...Write PS 2 Mouse Support Enabled Enabled System Keyboard Present Present Typematic Rate Fast Fast System Boot Up Num Lock On On Wait for F1 on Error Enabled Enabled Hit DEL Message Display Enabled En...

Страница 57: ...abled First Type F DMA Disabled Disabled First Type F DMA Channel Reserved Reserved Second Type F DMA Disabled Disabled Second Type F DMA Channel Reserved Reserved DMA Channel x Type Normal ISA Normal...

Страница 58: ...tter Polarity N A N A Onboard Parallel Port Auto Auto Parallel Port Mode Normal Normal EPP Version N A N A Parallel Port IRQ N A N A Parallel Port DMA Channel N A N A Onboard IDE Primary Disabled Secu...

Страница 59: ...d Timer Unit 4 min 4 min Standby Time Out Disabled Disabled Suspend Time Out Disabled Disabled Slow Clock Ratio 50 62 5 50 62 5 Display Activity Ignore Ignore Device 6 Serial port 1 Ignore Monitor Dev...

Страница 60: ...48...

Страница 61: ...oor 51 System Power Startup and Shutdown 52 Using the Standby Button 53 Understanding System Power States 54 Automatic Shutdown Utility 54 Starting the Automatic Shutdown Utility 54 Setting Time in th...

Страница 62: ...em WARNING Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand hold when moving the system Equipment damage and personal injury can result Do not lift here...

Страница 63: ...closed position To open and stow the door 1 Grasp the lip at the bottom of the door and lift up until the door is even with the top of the unit 2 Push the door into the case until the door stops To cl...

Страница 64: ...hutdown Utility Do one of the following to start the Automatic Shutdown Utility u Double click the Automatic Shutdown Utility icon in the taskbar tray u From the operating system Start menu click Prog...

Страница 65: ...for details on using the Standby button If TDZ 2000 is Press Standby button To Off no LEDs on Momentarily 1 sec Start up Working green LED on Momentarily 1 sec Run Automatic Shutdown Utility Unrespons...

Страница 66: ...em shutdown and restart using the Automatic Shutdown Utility The top green LED indicates that the system is powered on and in the Working power state If the power cord is plugged in but the LED is off...

Страница 67: ...mory to the system s hard drive and prepares the system to power down When the system is shut down press the Standby button to power down the system or click the Restart button to restart the system u...

Страница 68: ...nformation is reported to the Windows NT Event Log and displayed graphically For example temperatures inside the system chassis display on color coded temperature scales u InterSite DMI Console gives...

Страница 69: ...ing Serial and Model Numbers The system s serial number is on a permanent label affixed under the top cover at the front left of the chassis The system s model number is on a permanent label affixed o...

Страница 70: ...ol PC Card hard disks 1 Open Devices in the Windows NT Control Panel The Devices dialog displays 2 Highlight the Atdisk device in the Device list then select Startup The Device dialog displays 3 Under...

Страница 71: ...information on opening the case and working with internal components If you cannot resolve the problem or if the instructions direct you to call the Customer Response Center contact Intergraph Compute...

Страница 72: ...perly Faulty power cord Replace power cord System Boot ERROR Does not boot from the expected boot device Reason Solution Boot sequence not correctly set Change the boot sequence See Chapter 4 Operatin...

Страница 73: ...r 8042 Gate A20 Failure The BIOS cannot switch to protected mode Call the Customer Response Center Processor Exception Interrupt The CPU generated an exception interrupt Call the Customer Response Cen...

Страница 74: ...sk drive Some viruses cause the system to not recognize hard disk drives Run a virus scan program that checks the Master Boot Record Clear any viruses detected by the program ERROR Invalid configurati...

Страница 75: ...d Unplug the headphones Video ERROR System powered on but screen remains blank Reason Solution Monitor not powered on Turn on power to the monitor Monitor power cord not connected Connect monitor powe...

Страница 76: ...Reason Solution NUM LOCK disabled Press the NUM LOCK key Network ERROR Cannot connect to other systems on LAN Reason Solution Ethernet cable disconnected Reconnect Ethernet cable and ensure proper con...

Страница 77: ...re You Begin 66 System Software Products 67 Installing Windows NT Workstation 4 0 68 System Software 68 Installation Guidelines 68 Installing QFE Software 69 Reassigning Hard Disk Drive Letters 69 Cha...

Страница 78: ...ered with the system You can find the system software on backup diskettes that you created on diskettes provided by Intergraph Computer Systems or on the operating system CD ROM If you did not create...

Страница 79: ...ram Utility IBBS Intergraph Online HP100VG HP 100base VG Driver Vendor Diskette HW_MON_TD2000 InterSite Hardware Monitor Version Manager IKONPCIDRV IKON Parallel Port Driver Version Manager IM InterSi...

Страница 80: ...ed to select a Setup type u Select automatic detection of mass storage devices during Setup u Do not select automatic detection of network driver and allow Setup to configure the network only if the s...

Страница 81: ...e as well Install the QFE update software after you reinstall Service Pack software QFE update software contains post Service Pack fixes Reassigning Hard Disk Drive Letters If you have more than one h...

Страница 82: ...Control Panel 2 Double click the System icon 3 Click the Performance tab and then click Change 4 Click a drive letter in the list and then type new values in the Initial Size and Maximum Size text bo...

Страница 83: ...l port is a good choice To disable a serial port see the serial port AMIBIOS Setup parameters in Chapter 4 Configuring the BIOS Restoring a Pre configured Striped Disk Set If your TDZ 2000 shipped wit...

Страница 84: ...dated successfully 10 Click OK to dismiss the alert 11 Click OK to restart the computer 12 After the computer restarts log on as the administrator 13 Repeat steps 1 and 2 above 14 Right click the stri...

Страница 85: ...ms Accessories Multimedia and then click Volume Control The Master Out window displays 2 From Options click Properties The Properties dialog box displays 3 Click Playback In the Volume Controls list c...

Страница 86: ...click Unlisted or Updated Driver and click OK The Install Driver dialog box displays 5 Insert the Windows NT operating system installation CD in the CD ROM drive 6 Type DRVLIB MULTIMED JOYSTICK X86 i...

Страница 87: ...PCI and Industry Standard Architecture ISA devices offered by Intergraph as system options Intergraph Computer Systems has determined that the devices discussed in this chapter require specific resour...

Страница 88: ...unused system port 1 Restart the system and press DEL when prompted to enter Setup 2 Select Setup and then select Peripheral Setup 3 Select the port you want to disable OnBoard Serial Port 1 OnBoard S...

Страница 89: ...38 reprogramming 40 summary default and optimal settings 43 BIOS parameter 1st 4th Boot Device 29 Above 1 MB Memory Test 29 AGP Aperture Size 33 Allocate IRQ to PCI VGA 35 Boot to PnP Operating Syste...

Страница 90: ...27 Serial Port 2 Mode 36 supervisor only 1st 4th Boot Device 29 Floppy Access Control 29 IDE Hard Disk Access Control 29 On Board Network Controller 32 On Board SCSI Controller 32 Password Checking 3...

Страница 91: ...ument organization ix Door opening and closing 51 E ECC Memory Monitor 56 Emergency Repair Disk Windows NT creating 13 Ergonomics x Errors miscellaneous hardware 64 network 64 sound 63 system boot 60...

Страница 92: ...s 64 Model number location 57 MPU 401 device driver 73 Multiple screen display 17 N Network errors 64 Network information 11 Networking configuring 20 Non compliant PCI cards assigning system resource...

Страница 93: ...ows NT 12 Shutdown utility automatic 54 Software setting up 9 Software cursors 17 Sound errors 63 Sound driver configuring 73 installing joystick driver 74 installing MPU 401 device driver 73 Standby...

Страница 94: ...3 video display 18 U Unpacking 2 V Version Manager 13 VGA mode 18 Video errors 63 Video display configuring 16 last known good 18 problems correcting 18 selecting a dual screen display style 17 Virtua...

Страница 95: ...aph Customer Response Center From Customer Name Customer Contact Phone Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty se...

Страница 96: ...stem you will be assigned a RGA log number 3 Complete the RGA Form on the previous page entering the RGA log number obtained from the Customer Response Center Ensure that the address in the From secti...

Страница 97: ...oration 9805 Kellner Road Huntsville AL 35894 TO Repair Depot RGA No ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 TO Repair Depot RGA No ______________________...

Страница 98: ......

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