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Courtesy of Main Resource, Inc.  Visit us at 

www.MainResource.com

 or call 800 362-6740 for all your 

Inter-Tel needs.

 

Page 5 of 23 

Transfer Calls 

Transfer to another extension by pressing TRANSFER and the desired extension number.  If the 
extension is busy, no answer or refused, press the flashing key to return to the caller. 
 
Transfer to voice mail by pressing TRANSFER and dial the voice mail extension and either dial the 
mailbox number and hang up or hand up to send the caller to the voice mail menu. 
 
Transfer to an outside number by pressing TRANSFER and selecting an outgoing line then dialing 
the desired number.  When the call is answered, announce the call and then hang up.  If the 
extension is busy, no answer or refused, press the flashing key to return to the caller. 
 

Forward Calls 

To forward all calls to another extension number or outside number (if enabled): 

• 

Press FWD or, 

• 

Enter “355” to forward all calls or, 

• 

Dial “356” to forward only “no answer” calls or, 

• 

Dial “357” to forward calls ringing in when your phone is busy or, 

• 

Dial “358” to forward on no answer and busy. 

Then: 

• 

Select an outside line and dial a phone number or, 

• 

Dial an extension number or, 

• 

Press MSG to forward to your message center. 

 
To cancel a call forward request, press FWD and then SPKR. 
 

Redirect a call

 (versions 5.3 and higher) 

Use call redirect to forward a call that is ringing on your phone without having to answer the call. 
 
To redirect, press SPCL, dial “331” and the extension number or outside phone number. 

 
Automatic System Forward 

The System Administrator can route calls based on the type of call and the status of your 
telephone.  To enable or disable this feature on your phone, dial “354”. 
 

Redial 

To use the last number dialed feature (if programmed), press REDIAL with or without the handset 
lifted. 
 
To use the last number saved feature (if programmed), while the phone is idle or while hearing 
the intercom dial tone, press REDIAL.  To redial the number saved, while on a call or after 
selecting a line, press REDIAL. 
 

Displaying Information on your Phone

 (associate display model) 

To view the date, time, name and extension number on a phone, press SPCL and dial “300”. 
 
To view the caller ID information while connected to an outside caller, press SPCL and dial “397”. 
 

All manuals and user guides at all-guides.com

Содержание 560.4100

Страница 1: ...call 800 362 6740 for all your Inter Tel needs Page 1 of 23 Inter Tel Eclipse2 Associate Display and Basic Digital Phone User s Guide Associate Display Phone 560 4200 Basic Digital Phone 560 4100 All...

Страница 2: ...installer to confirm these default settings still apply Notes Your phone may be programmed for one or two dial tones one for intercom and one for outside calls If you hear four fast tones or a repeat...

Страница 3: ...isable your phone s handsfree answering feature dial 319 while on hook Dial 319 again to enable To redirect a ringing call press SPCL and dial 331 then the extension or outside number to receive the c...

Страница 4: ...andset and press the flashing key To place a call on system hold where any phone with the flashing key for the call can pick up the call To pick up the call again lift the handset and press the flashi...

Страница 5: ...o forward on no answer and busy Then Select an outside line and dial a phone number or Dial an extension number or Press MSG to forward to your message center To cancel a call forward request press FW...

Страница 6: ...your voice Others in the room will hear both sides of the conversation To turn the group listen feature on or off during a call press SPCL and dial 312 Message Key Leave a message to cause the MSG li...

Страница 7: ...sage To include an introduction press 1 Otherwise press o Press 4 to listen to the previous message o Press 5 to play the introductory message envelope o Press 6 to play the next message o Press 7 to...

Страница 8: ...r waiting messages in the mailbox o Press to cancel delivery options o Press to complete delivery 5 Hang up Cancel Messages Messages left by you that are as yet unheard may be cancelled To cancel 1 En...

Страница 9: ...t number for the message you want to use or press the up or down arrow keys to scroll through the messages display phones only 3 If desired customize the second display line by dialing the desired num...

Страница 10: ...sage you want 3 Enter the time you wish to receive the message in hours and minutes For example 0900 9 00 If your phone is set for 12 hour display as opposed to military format press 1 for AM or 2 for...

Страница 11: ...Sample greetings Hello this is ___________ I am either on another line or away from my desk and cannot take your call at this time If you need to speak to someone immediately please dial zero now Oth...

Страница 12: ...s the mailbox and press 4 2 Press 4 again Then choose any of the following Press 1 to enable disable time date Press 2 to enable disable message source Press 3 to enable disable message length Press 4...

Страница 13: ...to call you when a voice mail message is left in your mailbox Using a series of up to nine telephone numbers called a cascade voice mail will call you until it successfully connects to a device such a...

Страница 14: ...ess FWD twice to leave a space or MUTE to backspace Number of Times Key is Pressed Key 1 2 3 4 5 Characters 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0...

Страница 15: ...ke any other message To use Press SPCL dial 385 and if required the desired mailbox number You will hear a confirmation tone when recording begins To turn off Record a Call either press SCL and dial 3...

Страница 16: ...an intercom call to the primary phone To transfer a call back to the extension after you have answered it on your phone press the TRANSFER button and then the extension key Announce the call if desire...

Страница 17: ...for for FWD to leave a space or MUTE to backspace For numbers and letters press MSG and then the desired keypad keys using the chart below The number of times a key is pressed determines which charac...

Страница 18: ...urn on Do Not Disturb enter 370 To turn off Do Not Disturb enter 371 To activate call forward choose an option a 355 for all calls b 356 for no answer calls c 357 for busy calls d 358 for no answer bu...

Страница 19: ...ture code with or without the handset lifted dial 328 and enter your Agent ID if necessary To log in to one or more hunt groups using the ACD agent login feature code 1 With or without the handset lif...

Страница 20: ...l is sent to voice mail Only the system administrator can make this change 6 How can I change the name displayed on my phone Only your system administrator can change the user names assigned to extens...

Страница 21: ...s 355 Call Forward If Busy 357 Call Forward if No Answer 356 Call Forward No Answer Busy 358 Conference 5 Change Language 301 Data 340 Default Station 394 Directory 307 Display Time and Date 300 Do No...

Страница 22: ...ecord A Call 385 Redial 380 Redirect Call 331 Reminder Message 305 Reminder Message Cancel 306 Remote Programming 359 Reverse Transfer Call Pick Up 4 Review Keys 396 Ring Intercom Always On Off 377 Ri...

Страница 23: ...Courtesy of Main Resource Inc Visit us at www MainResource com or call 800 362 6740 for all your Inter Tel needs Page 23 of 23 All manuals and user guides at all guides com...

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