SC User Guide — V
3.14
www.intelliview.ca
113
Maintenance
Section 8: System Info & Maintenance
Video is not generated
but alarms are being
received.
Video on Alarm feature
is not enabled
Enable Video on Alarm
feature (Settings menu
or camera add/edit
window) and enable
AVI generator in the
SmrtHVR.
IP/port forwarding
Ports “8000, 9000”
must be forwarded in
the router to enable
video streaming.
Camera is connected
but alarms and videos
are not showing.
Firewall
Add the SC and
the SmrtHVR to the
computer’s Firewall
There is no live video
output (replaced
by IntelliView logo)
despite the SC
showing the channel
status as green.
VGA driver is not
installed in the
motherboard of the SC
Install the VGA driver
and reboot the OS.
Black screen (data
saving) mode is
enabled, used to
minimize data usage.
Revert to live view
mode by disabling the
Black Screen mode
from the Options menu
on the toolbar.
Videos are not
downloading in the
Archive Viewer
Codec is not installed
or it is a Firewall issue.
Install Xvid codec,
or add the SC to the
Firewall, or forward
ports “8000, 9000”.
Содержание IVT-MTS05
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