Back to Contents
General Troubleshooting
Basic Troubleshooting
Intel® Wireless Troubleshooter
Wireless Event Viewer
Manual Diagnostics Tool
Resolving Errors
Basic Troubleshooting
Problem or Symptom
Possible Solution
The wireless network card cannot
connect to the access point.
Ensure that your access point is turned on, and that you have a profile for the
wireless network. The security settings in your profile must match your access
point’s settings.
Ensure that 802.1X is disabled on both your access point and your wireless
card.
The wireless card drops
connection occasionally.
1. Move closer to the access point.
2. Power cycle access point.
3. Update access point firmware from access point vendor support site.
4. Update the wireless LAN driver.
Your wireless connection is
slower than expected.
1. Move closer to the access point.
2. Power cycle access point.
3. Update access point firmware from access point vendor support site.
4. Update the wireless LAN driver.
The name of my wireless
network is not displayed in the
list of available networks.
Ensure that your access point is functioning correctly.
Check the SSID (network name) of the wireless network and ensure that the
access point is set to broadcast the SSID.
For XP users: The computers
seem to be connected to the
network, but printers and/or file
shares do not appear in
My
Computer
or in
My Network
Places
.
Verify that File and Printer Sharing is enabled on all the computers on your
network.
1. Click
Start
.
2. Click
Control Panel
.
3. Click
Switch to Classic View
, if available in the left pane.
4. Double-click
Network Connections
.
5. Right-click
Wireless Network Connection
.
6. Click
Properties
.
7. Click the
General
tab.
8. Under
This connection uses the following items
, verify that the
File
Intel® PROSet/Wireless WiFi Connection Utility User's Guide
Содержание 512AN_HMW
Страница 59: ...Back to Contents Trademarks and Disclaimers Intel PROSet Wireless WiFi Connection Utility User s Guide ...
Страница 105: ...Back to Top Back to Contents Trademarks and Disclaimers Intel PROSet Wireless WiFi Connection Utility User s Guide ...
Страница 136: ...Back to Top Back to Contents Trademarks and Disclaimers Intel PROSet Wireless WiFi Connection Utility User s Guide ...