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EloStar Master 3X0 /4X0 / - smart

Trouble Shooting

Manual V.1.03H

105

Caution

A wrong order of the steps of the assembly may cause damage
to the operating unit.

Do not take off protective foil on back of menu keypad. Take it off

after

the installation

. See step 20.

Connect the system with its power supply and switch power on.

The display of the operating unit shows

System - Setup

Press the

Enter

key and release it immediately.

The display shows

Language | 1 Deutsch

. With the menu key

or with the

menu key

you can select another language.

With key

or key

select a language and confirm with

Enter

The display shows

English | Saved

, for example, and

System setup | New system

With the menu key < or with the menu key > you can select another language.

With

select

Terminal change

and confirm with

Enter

The display shows

Lock 1 | No. locks: 1

10. With

select the number of locks and

Enter

Regist. new lock

Serial number | Lock 1

and

Code entry | System manager

and

Code:

are on display

11. Enter the system manager code.

Serial number | Please wait

is on display.

The serial number of the operating unit is stored at the lock.

Serial number | Saved

is on display.

With more than one lock within the system,

Register new lock, serial number | lock 2

and

Code entry | Manager

and

Code

are on display.

12. Enter the manager code of the second lock, if required.

Ex works, this code is the same as the system manager code.
The display indicates with which keys to enter code.

Date / Time

is displayed afterwards and

Code entry | System manager

and

Code

13. Enter the system manager code.

After the input, time and date of the system are on display.

14. Press key Enter in order to set the time.

The cursor flashes in the position of the first digit of the time.

15. Enter the current time with keys < and > and Enter or with the numeric keys, if

available.

The cursor flashes next to the day of the week.

16. With < and > select the first two letters of the current day and confirm with Enter.

The cursor flashes next to the day of the month.

Содержание EloStar Master 3X0

Страница 1: ...Manual and Assembly Instructions EloStar Master 3X0 4X0 EloStar Master 3X0 4X0 smart...

Страница 2: ...ication that it is freely available for use Windows is a registered trademark of Microsoft Corporation INSYS locks is a registered trademark of INSYS MICROELECTRONICS GmbH Publisher INSYS MICROELECTRO...

Страница 3: ...00 Master 22 3 4 4 Optional Accessory Blocking Unit EloXT II 23 3 4 5 Optional Accessories Cards TwinCard 25 3 5 Intended Use 26 4 Technical Data 26 4 1 Components 26 4 2 Default Settings 28 5 Assembl...

Страница 4: ...ntering PIN Code 57 7 9 4 3 Entering PIN Code via Menu Keys 57 7 9 4 4 Entering Code via Numeric Keys 57 7 9 5 Cards 58 7 9 5 1 RFID Cards 58 7 9 5 2 Code Card TwinCard code access not with QPad 58 7...

Страница 5: ...Changing the Master Code CIT Master Code 84 7 14 3 Registering PIN Code for Users 85 7 14 4 Changing a PIN Code 86 7 14 5 Deregistering PIN Code 87 7 14 6 PIN Code User Display 88 7 14 7 Registering a...

Страница 6: ...he assembly installation configuration and the operation of the system For menu navigation see Menu Navigation in Operating Unit on page 60 for permissions see Authorisation Master User Manager on pag...

Страница 7: ...system manager code manager code of lock 1 The optional chip card TwinCard code access is required The optional chip card TwinCard configuration II is required The optional chip card TwinCard language...

Страница 8: ...mance of the operating procedure 1 Text which looks like this asks you to perform a task The text may contain names of Keyboard keys and Display Text of the display of the operating unit Text formatte...

Страница 9: ...k 1 x power pack 12 V DC Battery compartment optional not within scope of delivery 1x battery compartment Documentation 1 x quick reference DE EN 1 x manual with integrated assembly instructions PDF 2...

Страница 10: ...s valid for systems with the following variants of the operating unit 00 FlatControl EloStar Master x00 standard without RFID 10 FlatControl x10 for RFID 125 KHz Hitag LF 20 FlatControl x 20 for RFID...

Страница 11: ...rchitecture with 1 lock The basic system consists of an operating unit in the unprotected premises a lock INSYS Lock 300 and an extension unit EloXT II in the protected premises and it consists of a p...

Страница 12: ...al V 1 03H 12 The following illustration represents a system with an optional extension unit EloXT II offering additional switches System with 2 locks in outer door Fig 3 System architecture with 1 ex...

Страница 13: ...status display Quick open code override code Time Based Functions Delays triggered by alarm and suspicion of attempt at sabotage Silent alarm Display of date and time Auto switching to from daylight...

Страница 14: ...the 16 digit system headline Open and Close Dual code according to 4 eyes principle ON OFF Parallel code ON OFF Authorisation to open locks even while timer programs are active can be set for selecte...

Страница 15: ...on selected for users these users have to enter the following items in order to open in the following way and in the order given below User personnel number PIN code smart card single use code or RFID...

Страница 16: ...sector below Code validity expiration field User blocked after code aging in TwinComm for example you can configure whether and after how many months users are to be blocked and deleted after the vali...

Страница 17: ...on p 52 Additional menu Settings Lock system within display of operating unit Optional menu with sub menus Dual code 4 eyes principle Parallel code Forced sequence Opening delay and Week program Via...

Страница 18: ...this case Abortion of time program Abortion of time program active Mark this box in order to be able to activate the abortion of time programs via additional pushbutton Press the pushbutton in case y...

Страница 19: ...security features for example 3 3 4 Optional Functions with Version EM12 and higher This firmware version is compatible to FlatControl only If not marked otherwise the functions are available also for...

Страница 20: ...or and a maximum number of openings the capability of users to open can be restricted With FlatControl only Automatic copying of manager code When changing the manager code the new manager code autom...

Страница 21: ...QPad Business x00 standard with dependent OTC without RFID QPad Business x40 for RFID 13 56 MHz Mifare Classic and DESFire HF 3 4 2 Operating Unit FlatControl EloStar Master Fig 6 Operating unit Flat...

Страница 22: ...S Lock 300 and INSYS Lock 400 Master With the lock you can lock and unlock the safe container for valuables The lock is located inside the protected premises You can connect up to two locks within one...

Страница 23: ...ent alarm duress alarm For UL compliance see p 10 Note In order to use the output functions of EloXT II sever the wires of the jumpers R1 R3 and R5 See section Connecting Blocking Device EloXT II step...

Страница 24: ...7 Output contact 3 from FlatControl NC NO dep on Jp Out3 8 Output contact 3 from FlatControl C 9 Output contact 2 Lock status NC NO dep on Jp Out2 10 Output contact 2 Lock status C 11 Output contact...

Страница 25: ...e access an optional mobile data medium for System EloStar Master Additionally users also have to enter PIN code in order to open In order to empower users to open locks with card the system manager h...

Страница 26: ...y condition approx 1 mA membrane Input condition display active approx 100 mA Dimensions straight 101 6 mm x 101 6 mm x 21 mm L x W x H Dimensions slanted 101 6 mm x 101 6 mm x 47 mm L x W x H Weight...

Страница 27: ...class 2 power limited regulated output of 12VDC Blocking Device EloXT II Optional Power supply 12 VDC optional necessary only with output relays in use Nominal rated voltage 12 VDC 15 is 10 2 VDC 13...

Страница 28: ...ed with ex works versions of system manager and master code Danger of unauthorised opening Due to security reasons please change the ex works versions of codes as soon as possible All functions to do...

Страница 29: ...ontrol on p 34 Lock p 38 Extension unit EloXT II p 40 2 Connect the terminals of extension unit EloXT II p 41 3 Connect the operating and the extension unit via bus cable to the lock p 45 4 Connect th...

Страница 30: ...crewdriver and a suitable drill as it may be in order to create mounting points and cable feed through Fig 15 Drill pattern assembly straight front version Fig 16 Drill pattern assembly version with f...

Страница 31: ...e foil for attachment 3 Fasten the EMD screw screw used for external manipulation detection in short EMD M3x6 straight version membrane keypad M3X16 slanted version membrane keypad at position C in fi...

Страница 32: ...cts use left bore borehole to the right not used 8 Attach the cover and fasten it with snap rivets Fig 19 Cover housing and snap rivets Fig 20 Example housing and caps 9 If required apply caps upon op...

Страница 33: ...ecting bus cable A 9 Socket for connecting optional battery compartment 10 Socket for connecting bus cable B not in use with EloStar optional 11 3 contacts at that jumper caps can be inserted left to...

Страница 34: ...two fastening points 2 on the outside of the safe and a cable duct 3 according to the following illustration Fig 22 Measurements for drilling holes for the operating unit 1 Space needed for operating...

Страница 35: ...the thumb A push keypad to the right B and with the finger nail C lever it and pull it off Caution A wrong order of the steps of the assembly may cause damage to the operating unit Do not take off pro...

Страница 36: ...ake off contacts 2 Soldering point for extending the sabotage line 3 JST sockets not used 4 JST sockets for IO functions for connecting other extension units 5 socket for bus cable A socket B not used...

Страница 37: ...m Language with Enter or with key or key select another item and confirm selecting that item with Enter Selecting a language as well as the settings Backlight Loudspeaker and displaying the battery po...

Страница 38: ...ng and welding at or near the lock before during or after the assembly At and near the lock avoid activity that could cause metal cuttings or flying sparks Improper assembly may cause damage to the lo...

Страница 39: ...th JST plugs and 2 cables 6 core with JST plugs and RJ11C RJ 11W plugs 1 Connect a bus cable 4 core from socket A of the operating unit to socket Flat A of EloXT II Flat A in fig Connections EloXT II...

Страница 40: ...cking device EloXT II 1 Outline of blocking unit EloXT II 2 Fastening points for unit EloXT II 3 Loosen the screws at the front of unit EloXT II and remove the housing cover You can see the interior s...

Страница 41: ...wires of jumpers R1 R3 and R5 with a screw driver See fig Section of PCB EloXT II with R1 R8 on page 23 6 Inside EloXT II secure the position of the cables with a cable strap in order to relieve mech...

Страница 42: ...onnected via terminals 17 and 18 Connect the bolt mechanism contacts professionally and according to your demands to the circuit you use You have successfully connected the bolt mechanism contacts of...

Страница 43: ...contact professionally and according to your demands You have successfully connected the Status contact of EloXT II 5 6 7 Connecting the Door Open Alarm Contact of EloXT II Not evaluated by UL The doo...

Страница 44: ...e tamper loop is closed Fig 32 Circuit tamper line of EloXT II 1 Connect additional elements to the tamper loop via the designated screw terminals on the circuit board assembly of EloXT II 2 If you wa...

Страница 45: ...the socket for IO connections of the operating unit via cable with socket FLAT A of EloXT II 3 Connect socket Lock 1 1 A of EloXT II the operating unit to socket Flat A of EloXT II via bus cable Cauti...

Страница 46: ...t the time The cursor flashes over the first digit of the displayed time 13 Enter the current time with and and Enter or with the numeric keys The cursor flashes to the left of the weekday 14 With and...

Страница 47: ...loXT II as far possible and required and seal the units EloXT II by attaching the adhesive labels VdS onto the cover screws 5 Configure system according to your conceptions You have finished the start...

Страница 48: ...ys keypad 2 LED bar LED red action erroneous LED green action successful 3 Enter key for confirming 4 Logo LED red not secured LED green secure LED blue parametrising mode 5 Clear key for cancelling f...

Страница 49: ...ds without user input If the user still does not enter anything the system menu will be displayed for some seconds and the display will turn blank You can activate the display by pressing any key Depe...

Страница 50: ...tware makes the configuration easier With it the protocol can be read and various time programs can be set The authorisation for users can be adapted flexibly too The system manager enters the data re...

Страница 51: ...h kind of numbers is to be used by users The setting of the type of numbers to be used applies to lock masters too Even with personnel numbers used user numbers are on display with the menus User disp...

Страница 52: ...on registered at lock PIN and or card stored there Within the user matrix TwinComm QPadComm the right Single use code is selected for the person Activating code 7 digits is configured Date and time ar...

Страница 53: ...r more of the following items for the user at the lock PIN code and Code card or and RFID card If box Release is not ticked marked for a user in the user matrix this user will not have any rights and...

Страница 54: ...they are blocked override active time programs like week programs block period Release General authorisation for enter code Open Enable opening locks Close Enable closing locks only with closing with...

Страница 55: ...rt anew select and import language im and export configuration export protocol CIT Master no 99 change own code Master group 2 administer codes and cards of lock users no XX 98 optional open and close...

Страница 56: ...also called system manager code system code in short and its bearer is called system manager With the master code of a lock the PIN codes of the users can be registered and deregistered The code beare...

Страница 57: ...With key or key select a digit of your PIN code and confirm with Enter In this way select the digits one by one An asterisk is displayed instead of the digit entered Code After your input a following...

Страница 58: ...tive Also see section User Authorisation on page 53 7 9 5 3 TwinCard configuration II language Not with QPad With the optional card TwinCard configuration II the configuration and the protocol can be...

Страница 59: ...ers can be transferred Settings You have been authorised to open via a Card The system manager selected the right code card For you boxes Card Release and Open have been ticked user matrix of PC softw...

Страница 60: ...code Register Deregister User display Code card Register Deregister User display Lock system version EM11 EM21 and higher Dual code Open Configuration Release time Parallel code Forced Sequence Time d...

Страница 61: ...s of the other group only value different or can open with another person of any group value none If option CIT is activated also see Activating the CIT function in this chapter the users of every loc...

Страница 62: ...y 2 With menu key or select Open and confirm with key Enter When Open is not on display the lock is open already With 2 or 3 locks in the system Lock 1 is on display too 3 If required select the lock...

Страница 63: ...If you confirm with Enter Master PIN code is on display and you can select Code card and open as master 4 With numeric keys or with and and Enter select your user number Also see User Personnel Number...

Страница 64: ...rm with key Enter With 2 or 3 locks in the system Lock 1 is on display 3 If required select the lock with menu key or and press Enter Code entry User Master is on display If you confirm with Enter Mas...

Страница 65: ...Open and confirm with key Enter Open is on display With more than one lock Lock 1 is on display too 3 If necessary select the lock with menu key or and press Enter again Code entry 1 Master is on dis...

Страница 66: ...ter Open Time 00 00 is on display The first 2 numbers indicate the number of minutes the last 2 numbers indicate the number of seconds 6 Wait until the Unlocking delay ends An acoustic signal indicate...

Страница 67: ...With menu key or select Open and confirm with key Enter Open is on display With more than one lock Lock 1 is on display 3 If necessary select the lock with menu key or and press Enter Code entry Mast...

Страница 68: ...key Enter select the lock if required Code entry Standard is on display as it may be 3 With or and key Enter select Standard if required Standard Code entry Master or Standard Code entry Pers Nr is on...

Страница 69: ...r matrix have been marked for you 1 Press key Enter and release it after a second The system checks its status Date and time are on display 2 With key or select Close and key Enter Close and with a sy...

Страница 70: ...Code are on display Also see Entering PIN Code on page 57 4 Enter the system manager code Open is on display 5 With Enter select Open or with or and Enter select Configuration or Release time YES NO...

Страница 71: ...after lock 1 has closed the system is locked protected Default setting Forced sequence off Activation similar to that of Dual code see above 7 13 1 4 Lock System Time delay Option of setting differen...

Страница 72: ...display 3 With or select Date Time and press Enter System manager Code entry 0123456789 as the case may be and Code are on display Also see paragraph Entering PIN Code 4 Enter the system manager code...

Страница 73: ...r select the settings required TwinXT active Saved is on display You have successfully configured an alarm device and or switched it on off 7 13 4 Activating the CIT Function 2 User Groups Counter Res...

Страница 74: ...ys and select Import Export and Enter Import Export USB is on display 5 With key Enter select USB or with key select Bluetooth and confirm with key Enter Code entry System manager Code is on display 6...

Страница 75: ...select Master or present your user identification data System manager Master or User no and PIN code are on display Entering one kind of code is sufficient 5 Press Enter and enter PIN code or with or...

Страница 76: ...l is displayed at the screen 2 Insert TwinCard configuration II with the chip on top into the reader 3 In window TwinComm USB select the button Read chip card Protocol data are displayed on the screen...

Страница 77: ...anguage As it may be a further language file can be loaded as a Logging language details to be defined at time of editorial deadline 3 Unlock the system by opening lock 1 or by opening all locks 4 Wit...

Страница 78: ...ort Import is on display 4 Confirm with Enter System manager Code entry and afterwards Code are on display See paragraph Entering PIN Code 5 Enter the system manager code Data import Insert card is on...

Страница 79: ...timer program Blocked period CIT user The user number of the first CIT user is not within the permitted range of 01 99 Enter a value within the permitted range of values Close Code Manual closing wit...

Страница 80: ...e permitted range of values Special days An invalid date has been entered for at least one Special day Amend the data for timer program Special days Time delay The value for Unlocking delay Time delay...

Страница 81: ...isplay The number of brackets increases as the data are transferred Configuration data are written onto the chip card Data export Remove card is on display 7 Remove the chip card from the operating un...

Страница 82: ...age Data import System manager Code entry 0123456789 as it may be and Code are on display See paragraph Entering PIN Code 5 Enter the system manager code Language Please wait and Language Language no...

Страница 83: ...onfigure the system Save the system manager code in a secure place accessible to the system manager only 1 Unlock the system by opening lock 1 or by opening all locks See paragraph System State on pag...

Страница 84: ...h Enter Code entry and as it may be Lock 1 is on display 4 With menu key or select the lock if necessary and press Enter Code entry Master 0123456789 as the case may be and Code are on display Also se...

Страница 85: ...h or you can select CIT master and press Enter Without the CIT function set Code entry Master 0123456789 as the case may be and Code are on display 7 Enter the master CIT master code Master code or CI...

Страница 86: ...gister is on display 4 With or select Register and press Enter Register Change code is on display 5 Confirm Change code with Enter Old Code and Lock 1 as may be the case are on display 6 With or selec...

Страница 87: ...or select the lock if necessary and press Enter With the CIT function set Code entry and User Master are on display With or you can select CIT master and press Enter Without the CIT function set Code...

Страница 88: ...the case may be are on display 3 With key or select the lock if necessary and press Enter With the CIT function set Code entry and User Master are on display With or you can select CIT master and pres...

Страница 89: ...isplay See paragraph Entering PIN Code above 6 Enter the master CIT master code Master code or CIT code Please wait and afterwards Register User 01 are on display 7 With or and key Enter or with the n...

Страница 90: ...th select Deregister and press Enter Code entry and Lock 1 as the case may be are on display 3 With key select the lock if necessary and press Enter With the CIT function set Code entry and User Maste...

Страница 91: ...Enter With the CIT function set Code entry and User Master are on display With you can select CIT master and press Enter Without the CIT function set Code entry Master 0123456789 as the case may be a...

Страница 92: ...ntrol Fig 40 Connect adapter cable to operating unit 1 Socket for emergency power supply 2 Plug of adapter cable 3 9 Volt block battery You successfully supply the system with power 7 15 2 Displaying...

Страница 93: ...display Choose whether to reset the complete system with Terminal or whether to reset a lock with Lock 5 Confirm with Enter or select Lock and Enter and Lock 1 or Lock 2 as it may be and Enter Code e...

Страница 94: ...te and time are on display 14 Press key Enter in order to set the time The cursor flashes at the first digit of the time setting 15 Enter the current time with and and Enter or with the numeric keys T...

Страница 95: ...nd press Enter Service Regist New lock is on display 4 Confirm with Enter Regist New lock New lock is on display Go on and perform the steps of Additional New lock in case a lock is to be added to the...

Страница 96: ...ble is on display 4 Connect the cable and confirm the connection with Enter Error com Setup error would be on display if the new lock had been addressed before Serial number Lock 2 3 Code entry System...

Страница 97: ...te on page 50 2 If the display of the operating unit is blank press key Enter The system tests its status Date and time are on display 3 With key or select Service and press key Enter Service Reset is...

Страница 98: ...opening all locks See paragraph System State on page 50 2 With key select Service and press key Enter Service Reset is on display 3 With select Motor service and press Enter again Service Motor servic...

Страница 99: ...d for special models Licencing FF is displayed in case of an error 6 Enter a 10 digit sequence of ciphers without blanks consisting of the 2 digit function number 02 and the 8 digit licencing code Ent...

Страница 100: ...at states that the agents are compatible with plastic polyethylene PE ABS and PC ABS disinfection by wiping afterwards wipe keypad surface with cloth moistened with drinking water All Other Components...

Страница 101: ...e included in system delivery and a loaded 9 V block battery Access to the operating unit is required 1 Connect adapter cable and battery Take notice of the different sizes of the sockets for negative...

Страница 102: ...unit with the screws and proceed like described in Attaching the Operating Unit QPad steps 2 9 page 30 Take care to include mounting and connecting further option boxes if required 7 Connect the syste...

Страница 103: ...the manager code Date Time Code entry System manager and Code are on display 16 Enter the system manager code After code input the system time and date are on display 17 Press key Enter in order to se...

Страница 104: ...sable 2 Unloose the 2 screws that were behind the menu keypad before remove the operating unit and remove the plugs of bus cables A and B form the sockets of the printed circuit board of the operating...

Страница 105: ...ock Serial number Lock 1 and Code entry System manager and Code are on display 11 Enter the system manager code Serial number Please wait is on display The serial number of the operating unit is store...

Страница 106: ...ck system Registered are on display 18 If required remove the menu keypad see step 1 19 Remove the protective foil B from the back of the keypad Fig 42 Glue the menu keypad onto the operating unit 20...

Страница 107: ...above Authorisation Open User is not allowed to open the lock Please contact your System manager see above Authorisation PIN code User is not allowed to enter PIN code Please contact your System manag...

Страница 108: ...al error Please contact technical support Error EEPROM A DMS TM Error when writing reading the EEPROM of the bus system A of lock DMS of the operating unit TM for terminal Repeat the procedure which c...

Страница 109: ...ersons responsible for security check whether someone has tried to manipulate the system Lock mid pos no Lock bolt is neither engaged nor disengaged but in middle position Check whether there is an ob...

Страница 110: ...31 if you do not wish that active timer programs are suspended or Switch off authorisation quick open code in the User matrix PC software Trivial code A user an operator has entered code which contai...

Страница 111: ...ing them to a certified local waste recycling company in your country you where these materials are collected for later recycling and reuse or send them to the following address Frankenberg Metallrecy...

Страница 112: ...EloStar Master 3X0 4X0 smart Trouble Shooting Manual V 1 03H 112 12 Notes t...

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