Part 6 - Appendix
82
Troubleshooting
Problem
Solution
The main unit won't turn on.
•
Check the power cable connection status.
•
Check the power outlet.
Unable to display Live video.
•
Check the camera's video cable connection status.
•
Check the monitor's video cable connection status.
•
Check the camera's power setting.
•
Check the camera lens settings.
NVR stopped working in the
middle of a recording.
•
Hard disk may be full. Delete video recordings to free up space.
•
Set the NVR to Recycle mode. For more information, refer to the
General on page 48
.
icon is shown, but video is not
being recorded.
If the Pre-Event option has been enabled, events will not be generated and
and
icons are shown. The
and
icons appear when an event
occurs and triggers recording. For more information, refer to the
Schedule
on page 49
.
The NVR keeps on rebooting
during a system upgrade without
completing the upgrade.
Check the upgrade file's version. To downgrade to a previous version, you
must first press the factory reset button and reset all NVR settings to their
factory defaults. A factory reset will clear all NVR settings configured by
the user. For more information on factory reset, refer to the
Factory Reset
section on page 20
.
