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TS2900 Tape Autoloader Setup, Operator, and Service Guide
3.
If ITDT successfully locates the LTO device(s), verify that the correct application
device drivers and backup application software is properly installed.
4.
Ensure that all the required or latest available Operating System files and/or
updates (dll’s, PTF’s, etc.) have been installed and applied.
Installation and Configuration Problems
Problems encountered during the installation of the library are usually caused by
improper application software configuration errors or an incorrectly configured
operating system. If the application software that you are using is not communicating
with the library after installation, check the following:
•
Accessor locking screw
: Ensure that the Accessor locking screw on the rear panel
of the library has been removed before powering on the library. See “Removing the
Accessor Locking Screw” on page 3-12.
•
HBA LUN 0/1 support
: A single ID will address both drive and library since the
drive is LUN 0 and the library is LUN 1. These models require an HBA that
supports LUN scanning which must be enabled at the HBA. See “Logical Unit
Number (LUN) Scanning” on page 1-8 and “Supported Servers, Operating
Systems, and Software” on page 1-11.
•
Cable connections
: Ensure that there are no bent pins on cables and that all
connections are securely fastened.
•
SAS cables and interposers
: Ensure that SAS cables and interposers (if any) are
properly attached. See “Connecting the Host Interface Cables” on page 3-13.
•
Backup application installation
: Refer to the documentation included with your
backup application software for instructions on how to verify proper installation.
•
Device driver installation
: Ensure that the proper device driver, if applicable, is
installed for the library.
Note:
Many backup applications use their own drivers for the library and drive.
Before installing a driver, make sure it will not be in conflict with the software.
Contact your backup application vendor for this information.
Review the information in Chapter 3, “Installation and Configuration,” on page 3-1 to
determine if a step was missed or misread.
If you are still experiencing difficulty installing or configuring your library, see
“Contacting IBM Technical Support” on page 7-1.
Important:
Do not disassemble the library. The warranty on your library is voided if
the unit is disassembled without the approval of IBM Technical Support.
Interpreting Front Panel LEDs
Light emitting diodes (LEDs) on the front panel of the library provide a visual
indication about the status of certain library components. The LEDs can sometimes
communicate that a problem exists when operator interventions cannot.
Figure 6-1. Front panel LEDs
1
2
3
4
a29z0006
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