
Table 20. OEM record c0 specific log information, description, and service action for an 8348-21C (continued)
OEM record c0 specific log
information
Description
Service action
3a1603xxxxxx
Fan 3 failure
Replace Fan 3. Go to “8348-21C
locations” on page 133 to identify the
physical location and removal and
replacement procedure.
3a1604xxxxxx
Fan 4 failure
Replace Fan 4. Go to “8348-21C
locations” on page 133 to identify the
physical location and removal and
replacement procedure.
3a1605xxxxxx
Fan 5 failure
Replace Fan 5. Go to “8348-21C
locations” on page 133 to identify the
physical location and removal and
replacement procedure.
3a260xyyyyyy, where x = 1, 2, 3, or 4
System shut down due to one or
more missing or failed fans
The OEM record c0 specific log
information is 3a260xyyyyyy, where x
is the number of fans that were
missing or failed when the system
was shut down. The system cannot
be powered on with missing or failed
fans. If any SEL events were logged
with OEM record c0 specific log
information 3a16xxxxxxxx, complete
the service action indicated in this
table. Otherwise, replace the fans,
one at a time, until the problem is
resolved. Go to “8348-21C locations”
on page 133 to identify the physical
location and removal and
replacement procedure.
3a2605yyyyyy
All of the fans are missing or failed
Replace the disk drive backplane. Go
to “8348-21C locations” on page 133
to identify the physical location and
removal and replacement procedure.
13.
One or more SEL events might require a service action. These events require a service action if they
meet the following criteria:
v
A service action keyword is present. For a list of service action keywords, see “Identifying service
action keywords in system event logs” on page 36.
v
Asserted
is in the description.
v
OEM record
is not in the description.
14.
Did you find one or more SEL events that require a service action as defined in step 13?
If
Then
Yes:
Continue with the next step.
No:
This ends the procedure.
15.
The service actions for all of the events that were identified in step 13 must be performed to
successfully complete the repair. Record the SEL record IDs for the events that you identified in step
13. The SEL record ID is indicated by the leftmost digits of the SEL. Use the ipmitool command to
display SEL details for each SEL record ID that you recorded.
v
To display SEL details by using an in-band network, use the following command:
ipmitool sel get <SEL record ID>
Beginning troubleshooting and problem analysis
35
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