Table 1. Ethernet troubleshooting chart (continued)
Ethernet
controller
problem
Suggested Action
The Ethernet
controller
stopped working
without apparent
cause.
Check the following:
v
Run diagnostics for the Ethernet controller.
v
Try a different connector on the hub.
v
Reinstall the device drivers. Refer to your
operating-system documentation and to the
ServerGuide information.
Ethernet controller messages
The integrated Ethernet controller might display messages
from the following device drivers:
v
Novell
™
NetWare
™
or IntraNetWare Server ODI
v
NDIS Adapter for level 2.01 (OS/2)
v
NDIS Adapter for level 4.0 (Windows NT)
v
SCO
™
UNIX LLI
Novell NetWare or IntraNetWare server
ODI driver messages
This section provides explanations of the error messages
for the Novell NetWare or IntraNetWare server ODI driver,
and suggested actions to resolve each problem.
Table 2. Novell NetWare or IntraNetWare ODI driver
messages for the Ethernet controller
PCNTNW-NW-026 The MSM is unable to parse a required
custom keyword.
Explanation:
The user entered an incorrect
parameter keyword.
Action:
Reload the
driver using the correct keyword.
PCNTNW-NW-054 The adapter did not respond to the
initialization command.
Explanation:
The adapter did not respond
when the driver tried to initialize it.
Action:
Verify that the Ethernet controller is
enabled. If the Ethernet controller is
enabled, go to “Starting the diagnostic
programs” on page 21 to run the diagnostic
programs.
PCNTNW-NW-058 The adapter did not respond to the
initialization command.
Explanation:
The interrupt request (IRQ)
setting might not be valid or the EEPROM
information might be incorrect.
Action:
Make sure the IRQ settings are correct in
the Configuration/Setup Utility program. for
information on setting the interrupt requests.
Diagnostics
27
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